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1/25/2018 7:38:29 AM
Posted: 3/7/2006 6:25:20 PM EST
[Last Edit: 3/10/2006 2:48:49 PM EST by Ducati-Monster]
I don't know if this is the correct place to post this but here goes. Last week I placed and order with them for 4 ea of the 4 pack of mags and one east german mag pouch. The guy on the phone asks me " So you want 16 mags total right?" I respond "YES!" So he give me a grand total and I accept. I got home on saturday night to find a small box from centerfire systems.

I was totally happy until I open the box. I first thought the box was alittle small for 16 mags and a pouch. I open it up and there are 4 mags and one pouch in there! WTF!! I look over the invoice and the total is correct for what I expect to have paid for 16 mags and the pouch.

So come Monday morning I call them first thing in the morning. I get some lady on the phone and I explain what I received and what I am missing. The ladies response is "what do you want us to do about it?" Well I want 12 more mags! She asks me can you give me the initials of who packed the box from the invoice and I do. She says she will look into it. I also asked her if possible, could she make sure I get them before the weekend. She tells me she will check into it and hangs up the phone.

So now I am wondering if they are going to send me the mags or if I am screwed?
Link Posted: 3/8/2006 1:50:35 AM EST
Link Posted: 3/8/2006 4:03:58 AM EST
I've ordered from them a few times with no problems. Give 'em a little time to work it out. It could be an honest mistake on the the person that packed it. They could have easily mistaken 4 sets as 4 mags. It happens.

Link Posted: 3/8/2006 4:09:56 AM EST
Link Posted: 3/8/2006 4:48:46 AM EST
What method of shipping did they use? If it was by weight you could take the postage sticker off and send it to them. It should weigh a fourth of what it was supposed to. I think they stamp the city they are sent from on it. Not really proof of not getting the mags but it's something....
Link Posted: 3/8/2006 6:10:59 AM EST

Please call Pam or myself and we'll take care of this immediately. I apologize for any misunderstandings.

Lois Luttrell
Link Posted: 3/8/2006 3:03:24 PM EST
The package was send via usps priority mail. I will call them again tomorrow morning to see if anything has been done. Thanks for all your help guys.

Link Posted: 3/9/2006 4:14:08 AM EST
I have never had problems with them. One day, I called them three times and kept adding things to my order. Got everything I ordered.
Link Posted: 3/9/2006 6:19:17 AM EST

The additional mags were shipped to you on 3-6 so you should be receiving them any day now.
We apologize for the error. Please do not hesitate to call me directly if you have questions or if I can be of additional help.

Link Posted: 3/9/2006 9:58:23 AM EST
Well there ya go.
Link Posted: 3/9/2006 3:32:28 PM EST
Yes I left a message to lois the morning and she returned my call. The mags should be here tomorrow! I hope!!

I will update the post when they arrive!


Link Posted: 3/10/2006 2:47:48 PM EST
I recevied my mags this afternoon!! These are in better shape than the first 4 I received!! Hats of to Lois and Centerfire Systems!! Thanks for all the help guys!
Link Posted: 3/11/2006 12:48:56 PM EST
"Hats of to Lois "

Yup - I'm convinced she ownsCenterfire :)
Link Posted: 3/12/2006 1:24:27 PM EST
Glad to hear you got it straightened out.
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