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User Panel
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MN, USA
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Posted: 6/10/2019 6:16:56 PM EDT
bought a used TM mount 360. hoping someone can tell me a stupid step i'm missing.
the power plug is cut off and hard wired. power, ground proper and the "drain" wire taped off. its connected directly to a humminbird helix9 SI. but its not detected by the head unit. tried hooking it up through a known good Ethernet cable and dongle. tested the wires and power is going in. updated the software in the head unit is it junk? or am I missing something? |
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Posted: 6/11/2019 6:30:55 AM EDT
[#1]
Did you try a default reset yet?
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MN, USA
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Posted: 6/11/2019 9:46:46 AM EDT
[#2]
Quote HistoryOriginally Posted By ydididothis:
Did you try a default reset yet? |
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Posted: 6/11/2019 2:03:07 PM EDT
[#3]
Unplug 360, turn on helix, then do reset default. Do this twice with the 360 unplugged, shut down then plug in 360. Power up and wait a few minutes to see if it connects with the helix.
May have to call tech support, but finding the right person to help you troubleshoot it will be a pain in the ass. |
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MN, USA
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Posted: 6/11/2019 3:42:40 PM EDT
[#4]
Quote HistoryOriginally Posted By ydididothis:
Unplug 360, turn on helix, then do reset default. Do this twice with the 360 unplugged, shut down then plug in 360. Power up and wait a few minutes to see if it connects with the helix. May have to call tech support, but finding the right person to help you troubleshoot it will be a pain in the ass. Is there any way to tell if the sonar us turning in there? Just to kmow its doing something? |
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Posted: 6/11/2019 9:42:06 PM EDT
[#5]
Not that I know of, this is second hand from my cousin, he runs Hb with the 360 through an ethernet hub. I have Garmin's. Do you know if you're getting enough voltage?
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MN, USA
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Posted: 6/11/2019 10:45:00 PM EDT
[#6]
Yes, hard wired to the battery 12.8v at the 360 wires.
Have no way of testing if the actual unit is powered up though. |
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Posted: 6/12/2019 12:40:56 AM EDT
[#7]
Might try removing the pod and checking the pin connections for corrosion.
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MN, USA
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Posted: 6/12/2019 1:57:19 PM EDT
[#8]
Well, the resets didn't work, and theres no plugs on the pod on the TM version. Wires go straight into the sealed pod
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Posted: 6/12/2019 11:43:00 PM EDT
[#9]
https://mongoloutdoors.com/products/humminbird-as-360-tm-360-imaging-trolling-motor-system?utm_medium=cpc&utm_source=google&utm_campaign=Google%20Shopping&gclid=Cj0KCQjwxYLoBRCxARIsAEf16-uxdTyPp_UnmJ3TUP5W-kseQIHn4kN6ELqLkB7_vfUwE4li9fvVZ9YaAvDyEALw_wcB
If this is what you have, it comes apart at the base of the mount and has pin connectors in it. |
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MN, USA
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Posted: 6/13/2019 6:37:13 PM EDT
[#10]
Quote HistoryOriginally Posted By ydididothis:
https://mongoloutdoors.com/products/humminbird-as-360-tm-360-imaging-trolling-motor-system?utm_medium=cpc&utm_source=google&utm_campaign=Google%20Shopping&gclid=Cj0KCQjwxYLoBRCxARIsAEf16-uxdTyPp_UnmJ3TUP5W-kseQIHn4kN6ELqLkB7_vfUwE4li9fvVZ9YaAvDyEALw_wcB If this is what you have, it comes apart at the base of the mount and has pin connectors in it. |
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Posted: 6/13/2019 8:23:40 PM EDT
[#11]
I'm going to go with, it's toasted. Have you reached out to tech support yet? I hear they're pain in the ass to deal with just like Lowrance, that's why I went Garmin.
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