We have a waggle pet monitor in our 5th wheel. When the power goes out and restores we get a text alert.

We are in a campground and July 4 weekend the Saturday we kept getting outage and then about 2 mins later restored. This happened about 15 times from 1100-1700 that day. Brought it mgmt attention and they just said it was because the park was full. The next day same thing. They came back out and at my insistence (you could literally smell wire burning) pulled the panel off the post. There 30a outlet was melted, we were on the 50a. The white wire coming in from underground to the buss bar was burnt.

Now this wasn’t a quick thing at all and since we had no power and it was 100* outside I had our dogs in my truck running with the A/C on…..for like 4 hours.

They changed the wire not investigating what caused it to burn and left. 5 mins later I again could smell burning wire. After a long delay and promise of a electrician coming they put us in a cabin for the night.

This story is getting long enough so I’ll cut to the current. We moved to another site. We were at the old site 2 months. Came to the new site Monday after the holiday weekend. Been here since then. Last Saturday I had approx 30 loss/recovery events. None prior and none after.

They claim it’s our camper. What would/could cause something like this? We bought this one new about 1.5yr ago and haven’t had any problems.

Thanks

Are there any other clues in your camper that it's occurring?

Like digital clocks on your appliances having reset and flashing 12:00, for example?

Yes it completely shuts down. A/C , clocks. I have a Progressive Industries EMS between the pole and the camper. Maybe something wrong with it?

Doubtful based on timeline. Try on supply outside park.  

There isn't much to check on the RV side.  Pic of shore power head? The only real culprit could be loose neutral wire. Usually on shore power inlet.  

<---- rv tech

Shore power head?

Are you tripping the breaker at the shore power?

No, the breaker is not tripped.

From PI's website:



This can turn into a cyclical problem: Your power monitor disconnects your RV due to low shore power voltage, the voltage immediately rises without the extra load of your RV being present, your power monitor reconnects your RV due to adequate voltage now being present, the voltage drops again due to your RV air conditioners kicking on, your monitor disconnects the RV again...

That makes sense. So it’s a campground issue not a problem with my equipment in your opinion?

Yep - It sounds like the campground isn't wired to supply enough power to meet the demand of all their guests.

Everyone turns on their air conditioners, voltage at your shore power outlet drops below your power monitor's 104 volt cut-off point, and you get disconnected.

Thanks. They have determined somehow it’s our equipment and left it at that. We are leaving next Monday so I’m not going to fight them.

ETA: we initially planned on staying until September 1 but due to all the issues and drama we are leaving a month early. I hope that cost them the site fee for a month and “corporate” learns this. To be clear though, my issue is with on-site management not “corporate”. They cancelled the electrician that was supposed to come out that night just for starters but this isn’t the place for that conversation.

Since most RVs aren't equipped with a power monitor (and thus aren't aware of the problem), the campground owners probably aren't hearing complaints from most other guests.

You're the only one complaining, so the problem must be on your end!

I'd definitely leave them a negative review on Yelp, RV forums, etc.