I don't usually do this, but I have received some of the best CS I've ever experienced from Vortex. I received a Vortex Venom red dot in a trade on this site. When I received the Venom, I discovered it had been damaged during shipping with the glass being shattered. I contacted Vortex to see what my options were for repair, and discovered that the sight was covered under warranty, and I was immediately emailed a return for service form. I shipped the Venom off and within 5 days of them receiving it, I received tracking that it was on the way back to me with overnight shipping. I just received the package and lo and behold, the sight was irrepairable and they replaced it with a brand new one, including the factory box and accessories. Just wanted to give a shoutout to everyone at Vortex and say that more companies should learn from you guys. Thanks again!