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I applied for a FOID on 2/12/2019. I have received nothing.
The Il state police Firearms Services Bureau site dashboard shows it "issued" "1.15.2020" (more than 30 days); I haven't received anything.
Over the past two/three weeks I have sent three or four emails to the address the website recommends for inquiries. I have not received a response to any of them.
I have called the phone number for FOID inquiries on the state police FOID site. I have never spoken to anyone, nor have my calls been returned.
Any suggestions for someone to call/write to get the thing issued? The state is living up to its reputation for heavy-handedness and bureaucratic inefficiency (or is it that they don't care?). registering cars and getting DLs was a massive pain too...
Thanks.
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Most find emails and calls go unanswered unless sitting on phone redialing hours at a time. A 1 to 5 person staff dealing with thousands of inquiries per week with a roughly 62000 backlog...
The new $1M phone system is going to fix it all
Law says new apps processed in 30 days, renewals in 60 business days but no penalties if not met. Ignoring the year from application to issued date and if you went under appeal or a board review or it just got lost, I assume it shows as Active on the portal. With an issue date of 1/5/2020, you are only a couple weeks out and I think the ISP says 2 to 4 weeks for delivery although it seems most are within 2 weeks. Given time for cards to get printed, sorted, batched, sent to USPS, MLK holiday, I'd maybe give it another week to show up.
If no success, reach out to SwanHunter here in HTF or MollyB over at IllinoisCarry. Some have reached out to their state representative or senator as well.