User Panel
Posted: 2/10/2020 12:01:29 AM EDT
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Screw those guys. I did an order with them once and they jerked me around. Didn't ship the order and kept pushing the timeline out. I asked them to cancel and refund. They ignored me and then sent it out later. Emailed me after saying that couldn't refund because it had already shipped.
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Y’all should check out their BBB rating as well as Yelp and other online reviews.
I want to say yelp was either 5 stars or 1 star. Almost all of the one star reviews have a common theme. Buyer beware. |
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Maybe with new employees, they will be better? Guess we shall see...
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will they have an actual storefront?
in which case, maybe all those issues re: orders and shipping may be moot... |
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I've bought from them many times, never had an issue myself. Earl
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I buy all my mags from them unless primary arms is having a sale, never had any issues.
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They have a customer service job posting on Indeed.
Gunmag Warehouse, a leading supplier of online gun accessories is seeking qualified individuals to join our expanding Customer Service team. We are growing fast and we are looking for the right candidate that will bring value, and attention to detail to a team that is building a great company. Customer Service Team Member: Members of our Customer Service Team interact directly with our loyal customers to ensure the best possible shopping experience. Team Members will spend their day in an office environment communicating and problem solving via phone, email, and chat. Responsibilities: ? Assist customers with basic questions (order status, shipping information, billing issues, etc.) ? Help customers place orders both online and over the phone ? Setup and process returns ? Answering or otherwise assisting customers with technical questions ? Dealing with claims for packages lost in shipping ? Identify problems and aid in solving to ensure best possible customer experience ? Any other activity required to meet the goals of GunMag Warehouse Requirements: ? Availability around all major holidays mandatory ? Reliable transportation ? Must have excellent written and verbal communication skills ? Good multitasking and critical thinking skills ? Basic knowledge with Microsoft Office ? Must be eligible to work in the U.S. ? High School Diploma or GED ? Be coachable, punctual, positive, efficient, and goal-oriented Preferred: ? 1+ year of call center experience ? Previous retail firearms experience ? Familiar with ZenDesk, ShipStation and Magento platforms Job Types: Full-time, Part-time Salary: $15.00 /hour Benefits: •Health insurance •Dental insurance •Vision insurance •Paid time off 1 day ago If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. |
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I've only placed 1 (maybe 2, can't remember) order with them. I had no problems. Would order from again.
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Quoted:
Yeesh, crap money. No wonder they are inconsistent on customer service. View Quote View All Quotes View All Quotes |
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That is not bad money for the type of job. I'd do it part time on the weekends for the insurance and benefits alone. View Quote View All Quotes View All Quotes |
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Have they where exactly they are moving to? Will they a retail store front?
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I have employees that make under $15 an hour and they do just fine.
It's called managing your money and don't buy stupid shit. $15/hr is not shit pay unless you're in a management roll. Skilled labor and equipment operators make that or a few buck more per hour. |
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Quoted:
Y’all should check out their BBB rating as well as Yelp and other online reviews. I want to say yelp was either 5 stars or 1 star. Almost all of the one star reviews have a common theme. Buyer beware. View Quote |
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Quoted:
I have employees that make under $15 an hour and they do just fine. It's called managing your money and don't buy stupid shit. $15/hr is not shit pay unless you're in a management roll. Skilled labor and equipment operators make that or a few buck more per hour. View Quote |
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Quoted: Dude...$15/Hour is shit, garbage pay! View Quote |
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I have employees that make under $15 an hour and they do just fine. It's called managing your money and don't buy stupid shit. $15/hr is not shit pay unless you're in a management roll. Skilled labor and equipment operators make that or a few buck more per hour. View Quote I don't mean to belittle people, but honestly, those wages are for the jobs that can be filled with people that are dumber than a box of rocks and much, much less reliable. |
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I’ve had good experience with them, but have only ordered twice. Hoping they at least have a pick up window for orders.
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Quoted: What in the world are you smoking? I don't mean to belittle people, but honestly, those wages are for the jobs that can be filled with people that are dumber than a box of rocks and much, much less reliable. View Quote View All Quotes View All Quotes Quoted: What in the world are you smoking? I don't mean to belittle people, but honestly, those wages are for the jobs that can be filled with people that are dumber than a box of rocks and much, much less reliable. Quoted: Dude...$15/Hour is shit, garbage pay! Quoted: This +1. In areas where undocumented labor hasn't ruined skilled trades like plumbing, electrical or carpentry, those jobs used to pay more than that 20 years ago, back when that actually was good money. But $30k a year before taxes does not go very far in a place like Austin these days. You certainly are never going to be able to save enough to buy a house and move into a middle class kind of lifestyle on that. It's pretty much going to be living paycheck to paycheck in crowded conditions in a bad part of town and driving a clunker. That's OK starting out, but it shows a lack of motivation if there isn't a desire to move up out of that. The market can only take what it can take. I can pay these guys what yall consider "not shit pay" which results in increasing my bid price which results to me loosing jobs. Me loosing jobs then results in me just shutting the doors down thus resulting in firing or letting my entire workforce go. All this because some guys told me I pay shit pay. On the contrary, I pay above the average because because of what we do. I went years making it just fine on $15/hr back when gas was $4/gallon and shit was just as expensive as it is now. I don't live in a major metroarea. Yea $15/hr in Austin doesn't go far but where I am a nice 3/2 house costs under $100k. I'm sorry yall feel like I pay shit pay but I employ a workforce and provide jobs. I honestly don't care... |
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Quoted:
That is not bad money for the type of job. View Quote Requirements: ? Reliable transportation ? Basic knowledge with Microsoft Office ? Must be eligible to work in the U.S. ? High School Diploma or GED ? Be coachable, punctual, positive, efficient, and goal-oriented It is not for these: Requirements: ? Availability around all major holidays mandatory ? Must have excellent written and verbal communication skills ? Good multitasking and critical thinking skills |
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I guess I should take yalls advice on how and pay how much do yall suggest an hour? $20? $25? $30? View Quote Somebody already pointed out the unreasonable requirements for such crappy pay. I don't think any of us was commenting on your pay, because we have no idea what your employees do. I think we were all commenting on the same thing you were commenting on: the customer service job at Gun Mag Warehouse. Lighten up, Francis. |
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Quoted: Your $15/hr employees are being asked to have a year's experience in one or more customer service tech platforms? Somebody already pointed out the unreasonable requirements for such crappy pay. I don't think any of us was commenting on your pay, because we have no idea what your employees do. I think we were all commenting on the same thing you were commenting on: the customer service job at Gun Mag Warehouse. Lighten up, Francis. View Quote And some of my guys have to have a mixture of the two categories listed above with the office experience not required. Some of my guys make well over $15/hr because they are more skilled. |
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Quoted:
I guess I should take yalls advice on how and pay how much do yall suggest an hour? $20? $25? $30? View Quote View All Quotes View All Quotes Quoted:
I guess I should take yalls advice on how and pay how much do yall suggest an hour? $20? $25? $30? The market can only take what it can take. I can pay these guys what yall consider "not shit pay" which results in increasing my bid price which results to me loosing jobs. Me loosing jobs then results in me just shutting the doors down thus resulting in firing or letting my entire workforce go. All this because some guys told me I pay shit pay. On the contrary, I pay above the average because because of what we do. I went years making it just fine on $15/hr back when gas was $4/gallon and shit was just as expensive as it is now. I don't live in a major metroarea. Yea $15/hr in Austin doesn't go far but where I am a nice 3/2 house costs under $100k. I'm sorry yall feel like I pay shit pay but I employ a workforce and provide jobs. I honestly don't care... |
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Quoted: It is fine for these skills: Requirements: ? Reliable transportation ? Basic knowledge with Microsoft Office ? Must be eligible to work in the U.S. ? High School Diploma or GED ? Be coachable, punctual, positive, efficient, and goal-oriented It is not for these: Requirements: ? Availability around all major holidays mandatory ? Must have excellent written and verbal communication skills ? Good multitasking and critical thinking skills View Quote |
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Quoted: Nobody was talking about you, we were talking about this job at Gun Mag Warehouse. You get what you pay for. Pay crap, get crap. Or maybe you get more qualified and incentified workers who do a better job so you can get jobs done quicker? Things on average were not as expensive as they were back when gas was $4 a gallon. We've seen some pretty major increases in prices of anything related to housing, food, medical care, etc. Despite the government's numbers, we've seen some significant inflation over the past 10 years. Sure, a 55" TV costs a lot less than it did back then, but that's something you only buy every few years anyway, not something you are shelling out for every month. And other things like the price of a decent pickup have about doubled in that time. Yeah, but the job we were talking about is in the DFW area, and the costs there aren't going to be much cheaper than Austin. And people are not going to be buying a $90k house if they only make $30k before taxes. They won't qualify for the loan and they probably wouldn't be able to save up enough to make a down payment anyway. Again, we weren't talking about you. You're taking things awfully personal. View Quote Its no excuse but it has been a very long two weeks for me. Not much sleep and I am a little strung out right now. |
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