I bought a utility trailer there last summer. It was an "adventure" to say the least. They had the Karavan 6x12 on sale for $200 off. I'm 60 miles north of Antigo, the nearest store. And it's a newer, BIG store. But the website claimed there wasn't a 6x12 available within 100 miles of 54409 (Antigo). So I called the Antigo store to inquire about a raincheck, or to find out if any were being delivered shortly.
The woman in the auto dept I talked to checked her computer, and it said there was 1 in stock at the Clintonville store. She had no clue if any more were coming to Antigo. They also had some at Green Bay East, that's 165 miles away. Clintonville is 110 miles away...I'd go right past the Antigo store on U.S. 45, then another 50 miles or so. But I thought it best to call first and confirm.
I specifically said I wanted a Karavan 6x12 that was on sale for $1500. The guy I talked to said they had one left. I asked if he could hold it for me if I gave him a credit card # or "bought it online for pick up". I was almost 2 hours away and would come same day, and didn't want to get there and find out they just sold it before I arrived.
He said they don't sell trailers online, and manager said it's against policy, but they'd hold it until noon only...it was 10am.
So I drove down there asap, got there at 11:45, go to service desk, and they have the paperwork ready for me....for a 6x12 Teske brand trailer that was also on sale. No.... I want a Karavan. They had 7 in stock, just had a delivery the day before. No need to rush right down there.
Then, it only took them 30 minutes to find the title packets for those Karavan trailers.
They also had spare tires on sale, I needed one of those too. But that store didn't have them in stock yet. But Antigo did.
So we stopped at the Antigo store on the way home for the spare tire. While there, I saw a semi trailer being unloaded in their yard at rear of store. It was full of Karavan trailers.