User Panel
User Panel
User Panel
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Posted: 5/16/2020 11:59:11 AM EDT
[#1]
Mine was outstanding.
Through my own dumbassery I lost some of the small parts at the light to rail interface. I contacted Streamlight to purchase replacements. They sent me replacements free of charge. |
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Posted: 5/16/2020 12:08:22 PM EDT
[#2]
I've never had a bad experience. Normally quick turnaround.
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Posted: 5/16/2020 12:10:29 PM EDT
[#3]
Mine was fine. Laser quit working in a TLR-6 I had. Dude told me to send it in and I had a replacement back to me in under a week. I am in the same state though.
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Posted: 5/16/2020 12:37:10 PM EDT
[#4]
I would say great CS.
I bought a used Pro Tac rail mount 1. The pressure switch would cut in and out, so they sent me a new one as a one time convenience. Good people! |
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Posted: 5/16/2020 12:40:21 PM EDT
[#5]
I've had a Stinger I've carried daily since 2007. I've sent it in twice (once I dropped it in the ocean, once the switch was worn out). Had it back very fast and was completely satisfied both times.
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Posted: 5/16/2020 12:58:58 PM EDT
[#6]
Outstanding
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Posted: 5/16/2020 1:55:25 PM EDT
[#7]
Quote HistoryOriginally Posted By blueinterceptor: Outstanding |
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Posted: 5/16/2020 5:30:54 PM EDT
[#8]
I had one that was a pia, screwed up about 50% of the time. Took it to the dealer I got it from, they kept it a couple weeks, could never get it to screw up. I get it back was worse. Called Streamlight they e mailed me a call tag and set it in. The problem was the body itself, got it back in 9 days, worked perfectly ever since.
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Posted: 5/16/2020 5:33:49 PM EDT
[#9]
I had a lever door on my TLR-1 go bad, think it took a week total from me sending it to them and getting it back
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Posted: 5/17/2020 12:55:44 PM EDT
[#10]
I cut the o-ring that seals the head on one of my TLR-7's swapping the battery out. I emailed them and they sent a replacement out right away.
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Posted: 5/19/2020 7:55:39 AM EDT
[#11]
Streamlight customer service was probably one of the best experiences I've had.
One of my Protac Rail Mount 2 lights started experiencing flickering or losing connection after recoil. I just put in a service ticket online and I received an email for an RMA/Exchange. About a week later I had a new in box unit! The new RM2 light have been perfect for the last couple of years. |
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