I received a Facebook instant message from someone at SAR and I replied as below. As of today on 2/20/2021 I still haven't heard anything from someone at SAR other than the Facebook stuff below.
11/27/20, 5:36 PM
You sent November 27, 2020
Hello, does anybody even work at SAR?
February 4 at 4:17 PM
Thu 4:17 PM
You sent February 4 at 4:17 PM
hello? i am still waiting to hear from SAR USA about my pistol.
Hello ####! Thanks for reaching out and sorry to hear about the issues you are having with your K12. What is the best email to reach out at? I'll be sure that this is passed to our gunsmiths and they'll be able to get you connected with the right parts.
February 5 at 6:03 PM
Fri 6:03 PM
You sent February 5 at 6:03 PM
Thank you. ###y-###
[email protected]You sent February 5 at 6:03 PM
My phone number is ###-####
You sent February 5 at 6:14 PM
I will say that the responses to my telephone messages, emails, and Facebook messages have been less then stellar. I have been posting on several websites about the total lack of any type of response to my attempts at contacting SAR's customer support.
February 8 at 7:59 AM
Mon 7:59 AM
SAR USA by Sarsilmaz sent February 8 at 7:59 AM
Thanks for sending your contact information over! Someone should be reaching out to you soon to get you squared away with your pistol sight. If there is anything else that we can help you with, please let me know