User Panel
User Panel
User Panel
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Posted: 11/16/2018 8:07:59 PM EDT
Was out firing today, will S&W be any help? If no, where can i get a new slide.
My P22 has the 5 inch barrel with the compensator on the end, what I believe happened was the 2 allen screw were loose that clamp the compensator and the compensator was canted slightly and broke the slide. If you look in the pics you will see the compensator canted 
BOTTOM PICTURE, I circled and put an arrow showing the canted compensator. Guess i need to pay more attention to this, friggin sucks, this was my first pistol i purchased.  Attached File Attached File Attached File Attached File Attached File |
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Posted: 11/30/2018 12:10:46 PM EDT
[#1]
My experience with Smith customer service has always been great. I would definitely contact them and see what they say.
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Posted: 11/30/2018 4:11:06 PM EDT
[#2]
Don't call Smith because they'll tell you to call Walther.
Call Walther 479-242-8500 Ext 7 M-F 8am-5pm CST or email at [email protected] The P22 has a lifetime warranty so they should replace the slide for you. |
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Posted: 11/30/2018 4:18:08 PM EDT
[#3]
long known issue. if the slide hit the extension it will break.
good luck with walther took me over 18 months to get a replacement hammer when a ring snapped off. walther service SUCKS |
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Posted: 12/3/2018 11:05:17 AM EDT
[#4]
Quote HistoryQuoted:
long known issue. if the slide hit the extension it will break. good luck with walther took me over 18 months to get a replacement hammer when a ring snapped off. walther service SUCKS |
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Posted: 12/3/2018 11:24:12 AM EDT
[#5]
several years ago. their support sucks balls
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Posted: 12/3/2018 12:19:31 PM EDT
[#6]
Update
So i emailed Walther, in the email i stated that the slide broke, and wanted info on how to obtain a new one, i did not mention warranty or anthing like that, just on how to obtain a new slide. They responded with an email and attatched warranty form, filled out form and sent broken slide in. I sent it off last week, the slide arrived at Walther on Friday 30 Nov, today i received tracking info for a new slide. Guess their customer service has changed, as i wasn't expecting this. Hats off to Walther for their customer service. |
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Posted: 12/3/2018 12:42:57 PM EDT
[#7]
Quote HistoryQuoted:
several years ago. their support sucks balls |
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Posted: 12/6/2018 7:19:34 PM EDT
[#8]
Received new slide today, they sent the P22Q slide, just ran 3 mags through no problems.
I ordered the 3.5 inch barrel, until that comes in, i am keep the spacer thing off of it. Not sure there is much of an accuracy problem between the 5" and 3.5" barrel, its just a plinker gun anywho. That was great customer service, true lifetime warranty, the complete slide retails for $95 |
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Posted: 12/21/2018 10:52:06 PM EDT
[#9]
To both YOU and Walther. Aloha, Mark |
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