Quoted: Company admits to having to replace HUNDREDs & threatens me with legal action lol. Yea, it's my fault.
https://ibb.co/ygLJwFQ
God bless!
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OP, you've gone full Karen. The company is not threatening you w/ legal action. They're calling you an idiot, and point out they've replaced hundreds of units for idiots, who, like you, didn't read the instruction manual that came w/ your chassis. But unfortunately, their policy is to only replace units for polite idiots. You are not a polite idiot, and thus, do not fall under their replacement policy.
You, good sir, are what is known as an object lesson; you need to spread your tale of woe far and wide, and reference this thread so that everyone can see what CAA's replacement policy is for themselves, and come to their own conclusions. I have obviously come to mine.