M2 wifi card issues - Page 1

Posted: 2/3/2020 3:22:57 AM EDT

My wifi card has been acting up and dropping connections. It will show connected to my network but with no internet access. If I disconnect it no longer shows any networks, including those I can usually pick up outside the house. Rebooting was resolving it but not as often now. Troubleshooting also worked intermittently when it would reset the device. The driver was current so I rolled it back, issue is still there.

It is an Intel AC3160 NGW M2. There are a few on Amazon but the 8265 shows up more often in a search. Are they interchangeable? Anything else to try before I replace it?

Posted: 2/3/2020 12:13:08 PM EDT

[#1]

That actually sounds like a modem issue.
If the wifi card connects to the router, the card should be good.

Look into whether your modem's recommended setting are compatible with your internet service.

It may sound weird, but I had to stop using my SB8200 modem, because Sparklight/CableOne won't tune up their signal to Motorola's recommended spec, and my modem would cut out constantly.

If it is an ISP provided modem/router, ask them for another one.

Jay

Posted: 2/3/2020 12:20:46 PM EDT

[#2]

All other devices are on the network when I lose it on the computer (my media server). This computer has been up an running on the network for over two years with no issues until the last couple of weeks.

It's connected through a Unifi WAP.

Posted: 2/3/2020 3:55:08 PM EDT

[#3]

its possible the card is dying. Before yanking it, make sure you have the latest drivers installed for it. Wireless cards can be VERY sensitive to out of date drivers.

If you decide to replace the card, this is my pick.

https://www.amazon.com/UFON-MU-MIMO-Wirelss-Bluetooth-Support/dp/B07SH6GV5S/ref=sr_1_4?keywords=intel+ax201&qid=1580759618&s=electronics&sr=1-4

Posted: 2/3/2020 3:58:56 PM EDT

[#4]

Quote History

Quoted:
its possible the card is dying. Before yanking it, make sure you have the latest drivers installed for it. Wireless cards can be VERY sensitive to out of date drivers.

If you decide to replace the card, this is my pick.

https://www.amazon.com/UFON-MU-MIMO-Wirelss-Bluetooth-Support/dp/B07SH6GV5S/ref=sr_1_4?keywords=intel+ax201&qid=1580759618&s=electronics&sr=1-4

View Quote

Thanks. I updated the driver to one from April 2019, did not change the issue.

Posted: 2/3/2020 4:39:50 PM EDT

[#5]

Had very very similar issue with wifi card in my thinkpad. I had to uninstall it from device manager and then reboot to get it to work. Machine would find card on reboot and it would work for a few days and then fail again. FWIW I got a new card and have not had issues.

Posted: 2/3/2020 4:51:07 PM EDT

[#6]

Quote History

Quoted:
Had very very similar issue with wifi card in my thinkpad. I had to uninstall it from device manager and then reboot to get it to work. Machine would find card on reboot and it would work for a few days and then fail again. FWIW I got a new card and have not had issues.

View Quote

Just placed an order.

[ARCHIVED THREAD] - M2 wifi card issues

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