User Panel
User Panel
User Panel
|
Posted: 9/24/2023 8:44:23 PM EST
Got my first return request ever. Sold a law enforcement book, dude opens a request and says he needed a different version. Pics he provided clearly show he read it cover to cover. My return window is 14-days. Item was delivered more than 20 days ago (with or without counting business days). Since the clown used "item not as described," will Ebay side with him or me?
How the heck did this request even go through if it's been more than 14 days? 
|
|
|
|
Posted: 9/24/2023 8:50:42 PM EST
[#1]
eBay is not seller friendly in any way. If they can find a way to fuck you over, they will.
|
|
|
|
Posted: 9/24/2023 8:58:34 PM EST
[#2]
You’ll be giving him his money back
Hopefully he sends the book back |
|
|
|
Posted: 9/24/2023 8:58:40 PM EST
[#3]
FPNI
|
|
|
|
Posted: 9/24/2023 9:03:19 PM EST
[#4]
Decline the request. He can go sell it on... eBay.
|
|
|
|
Posted: 9/24/2023 9:04:38 PM EST
[#5]
You will return his money and he may or may not return the book. He can mail an empty box back and as long as he gives the tracking number of the empty box he wins. I have a bunch of books I was thinking of selling on ebay I may just toss in the trash and I used to sell a ton of stuff on ebay.
|
|
|
|
Posted: 9/24/2023 9:04:56 PM EST
[#6]
Quote HistoryQuoted: You’ll be giving him his money back Hopefully he sends the book back Yep - I stopped selling on Ebay. People suck. |
|
|
|
Posted: 9/24/2023 9:06:58 PM EST
[#7]
Haven't sold on ebay for years, due to their bullshit.
I'm looking into Amazon now to sell used books. Might be worth a look. |
|
|
|
Posted: 9/24/2023 9:08:16 PM EST
[#8]
Good luck man, hes getting his money back and if your lucky you MIGHT get the book back.
I gave up on Ebay years ago because it was so slanted towards the buyer. The straw that broke the camels back for me was a video game I sold. I had gotten Left for Dead brand new for Christmas from two people, so I decided to sell one copy. It wasn't even that much but it was the principle that got me. He got it, claimed it was scratched up and refused to provide proof to me or Ebay, and they gave him a full refund and he never even sent the "scratched up copy" back. It was/is a common scam. You buy a copy to replace a game you scratched up and can't play, swap your shitty copy into the new case and cry foul. I was so livid that I decided to never list shit on that fucked platform again. So chances of you coming out the winner are nil |
|
|
|
Posted: 9/24/2023 9:08:43 PM EST
[#9]
Quote HistoryQuoted: eBay is not seller friendly in any way. If they can find a way to fuck you over, they will. I’ve had the opposite. Sold a knife. Guy claimed I sold him something that wasn’t legit. Showed him and eBay receipt and specifications of the knife vs what he provided. eBay closed the case in my favor 10 minutes later. Buyer apologized, and then never left feedback which was fine with me. It pays to be a standing member with 100% for over 20 years. |
|
|
|
Posted: 9/24/2023 9:14:54 PM EST
[#10]
Quote HistoryQuoted: I’ve had the opposite. Sold a knife. Guy claimed I sold him something that wasn’t legit. Showed him and eBay receipt and specifications of the knife vs what he provided. eBay closed the case in my favor 10 minutes later. Buyer apologized, and then never left feedback which was fine with me. It pays to be a standing member with 100% for over 20 years. How do you get Ebay to review? My only return actions right now are refund, partial refund, keep book, or respond now (which I've been using). The idiot's pictures include front/back of book including barcode and isbn which was included in the ad. I'm sure I can get this one closed in my favor too. |
|
|
|
Posted: 9/24/2023 9:25:53 PM EST
[#11]
don't count on it. Every few years i get a scammer/idiot buyer. I handle it by raising my prices, when people complain about my prices i tell them about the times i've been screwed by ebay.
|
|
|
|
Posted: 9/24/2023 9:26:29 PM EST
[#12]
Quote HistoryQuoted: I’ve had the opposite. Sold a knife. Guy claimed I sold him something that wasn’t legit. Showed him and eBay receipt and specifications of the knife vs what he provided. eBay closed the case in my favor 10 minutes later. Buyer apologized, and then never left feedback which was fine with me. It pays to be a standing member with 100% for over 20 years. Even that doesn't help. Even if you say no returns, as is - they can still claim there is something wrong with it and the buyer will win. I've had that happen to me before - luckily I got my stuff back, tested it, worked fine - re-listed and re-sold it, but I took a hit because the seller has to pay for the return out of the refund money.....fuck ebay. I will not sell anything worth of value there ever again. |
|
|
|
Posted: 9/24/2023 9:28:30 PM EST
[#13]
If he has read the book and it’s clearly now used you can’t send pix to eBay showing the buyer used the item. Might take a bunch of emails and maybe a phone call but it can’t be done.
|
|
|
|
Posted: 9/24/2023 9:29:51 PM EST
[#14]
You’ll probably get boned.
When I do sell on eBay I select “No returns accepted” Havnt had anyone attempt a return but even then I’d probably get boned too 
|
|
|
|
Posted: 9/24/2023 9:41:55 PM EST
[#15]
Quote HistoryQuoted: You’ll be giving him his money back Hopefully he sends the book back And you'll pay the fees whether you refund or not. You gotta build in crazy margins to cover the bullshit if you're going to try the eBay game. |
|
|
|
Posted: 9/24/2023 9:56:12 PM EST
[#16]
Wish you the best.
I quit selling on flea bay. More to do with the new reporting requirements than anything. Had a few scammers who left a bad taste in my mouth. It’s very slanted toward the buyer when disputes occur. |
|
|
|
Posted: 9/24/2023 10:36:50 PM EST
[#17]
Quote HistoryQuoted: Wish you the best. I quit selling on flea bay. More to do with the new reporting requirements than anything. Had a few scammers who left a bad taste in my mouth. It’s very slanted toward the buyer when disputes occur. Thanks, amigo. I mainly sell locally, but some stuff just sits and to EvilBay it goes unfortunately. 
|
|
|
|
Posted: 9/24/2023 11:24:43 PM EST
[#18]
Ebay sucks.
I sold a wireless powered speaker system on ebay. Brand new in box. Retail $799. I sold for $300. Shipping was $50. Guy said it was defective. His reasoning. There was a Kanye West song where the bass notes sounded distorted if he played loud. He and I talked a bit and it was clear he was not going to back down. I had multiple e-mails where he admits it worked perfectly but that one song had distorted bass. I reminded him that the unit has 6" speakers and he needs a subwoofer to hear deep base. E-bay sided with him. I not only lost the $50 to ship, I had to pay his return shipping of $50. I sent the unit back to Paradigm and it was fine. I use it in my basement now. Fuck ebay |
|
|
|
Posted: 9/24/2023 11:52:15 PM EST
[#19]
I hate thieves.
I like to hit yard sales and estate sales, and this is the main reason I have not tried selling on EBay. It would turn something fun into an angry pile of crap. |
|
|
|
Posted: 9/24/2023 11:53:31 PM EST
[#20]
Quote HistoryQuoted: Decline the request. He can go sell it on... eBay. You can't decline if he says not as described. He doesn't need to prove it either. Just clicking that option forces you to return. |
|
|
|
Posted: 9/24/2023 11:54:59 PM EST
[#21]
They will side with him. Had some loser pull the same scam on me. I lost and what wanted need to pay them to ship it back. And to also pay ebay for the cost of the auction. Fuck that. Haven't sold anything on there since.
|
|
|
|
Posted: 9/24/2023 11:55:02 PM EST
[#22]
That's been a problem on Ebay ever since it started decades ago, it's just how it is and you have to budget such losses accordingly.
|
|
|
|
Posted: 9/24/2023 11:55:34 PM EST
[#23]
Your best bet is to get them to do something really dumb, like swear at your and use profanity or send a message with a death threat. Ebay may step in and cover you but they will refund the buyer.
Outside of that, just have them send proof of any issues, have them box it up and have them pay for return shipping. Accept the return. With luck you will only be out return shipping if they don't purchase shipping themselves. Also I like the irony here. Law enforcement book, someone trying to scam. |
|
|
|
Posted: 9/24/2023 11:58:39 PM EST
[#24]
I recommend shit senders for those offending pricks. You have their address.
Won't get you your money but it'll still be satisfying. |
|
|
|
Posted: 9/25/2023 12:00:54 AM EST
[#25]
I haven't been cheated as a seller, but once I didn't receive a product I purchased, and eBay took forever to get me my money back. It was a pretty big hassle.
Quote HistoryQuoted: You’ll probably get boned. When I do sell on eBay I select “No returns accepted” Havnt had anyone attempt a return but even then I’d probably get boned too That doesn't work. You're obliged to accept returns under certain conditions. |
|
|
|
Posted: 9/25/2023 12:08:34 AM EST
[#26]
Quote HistoryQuoted: That doesn't work. You're obliged to accept returns under certain conditions. That's why selling on Facebook/Craigslist/Offerup is just so much better. Sell it as is and make damn sure the buyer knows so no regrets afterwards. |
|
|
|
Posted: 9/25/2023 7:03:01 AM EST
[#27]
It is a long process but block him as a bidder. Also do not connect ebay to your bank account that is your main account . eBay froze a friend's account due to her buyer using a stolen credit card to buy expensive purses . Ebay froze her account for over 3 weeks. She did get her money. There was nothing she could do about ebay and she works at the bank.
|
|
|
|
Posted: 9/25/2023 7:11:25 AM EST
[#28]
You're screwed.
Bought a vacuum on ebay. Guy sent a $5 gift card to a local business in a cheap priority mail box. Ebay told us to fuck off. Luckily the credit card company refunded us. |
|
|
|
Posted: 9/25/2023 7:13:12 AM EST
[#29]
I haven’t sold anything on EBay in a long time but when I did my listings always said, “All sales final. No returns.”
|
|
|
|
Posted: 9/25/2023 7:13:33 AM EST
[#30]
It's eBay. They screw sellers.
So the solution is easy. Everything sold as is, no warranty, expressed or implied, no returns or exchanges. I've sold 800+ on eBay in past two years. Not a single issue. |
|
|
|
Posted: 9/25/2023 7:15:02 AM EST
[#31]
It’s part of doing business on eBay. Expect every 1/20 transactions or so to be a scam. eBay sides with the buyer 95% of the time.
|
|
|
|
Posted: 9/25/2023 7:24:51 AM EST
[#32]
I have over 700 100% feedbacks on eBay, but haven’t sold on there in years.
|
|
|
|
Posted: 9/25/2023 7:28:58 AM EST
[#33]
I used to sell a lot of fuel injectors that we remanned on ebay.
Customers would fuck us over all the time, and if you didn’t kiss their ass ebay would put you at the bottom of search results meaning zero business. I sold the business to my partner. F all of that. I do FTF sales now and LOVE it. Ebay is a shell of its former self. |
|
|
|
Posted: 9/25/2023 7:30:53 AM EST
[#34]
I sold an item on there years ago and decided that was never going to happen again. That place absolutely sucks for sellers and it kinda blows my mind they haven't run them all off.
|
|
|
|
Posted: 9/25/2023 7:31:56 AM EST
[#35]
Quote HistoryQuoted: Yep - I stopped selling on Ebay. People suck. Quote HistoryQuoted: Quoted: You’ll be giving him his money back Hopefully he sends the book back Yep - I stopped selling on Ebay. People suck.  Attached File |
|
|
|
Posted: 9/25/2023 7:32:13 AM EST
[#36]
Quote HistoryQuoted: I haven’t sold anything on EBay in a long time but when I did my listings always said, “All sales final. No returns.” Even that doesn't matter anymore. There are people out there on the site just working sellers over to get free shit. |
|
|
|
Posted: 9/25/2023 7:34:28 AM EST
[#37]
Quote HistoryQuoted: I haven’t sold anything on EBay in a long time but when I did my listings always said, “All sales final. No returns.” That doesn’t matter at all. They need buyers for all the Chinese junk sold on there: |
|
|
|
Posted: 9/25/2023 7:34:41 AM EST
[#38]
Quote HistoryQuoted: I haven’t sold anything on EBay in a long time but when I did my listings always said, “All sales final. No returns.” That doesn’t matter at all. They need buyers for all the Chinese junk sold on there. |
|
|
|
Posted: 9/25/2023 7:36:56 AM EST
[#39]
Seller is probably fucked. As has been said a bunch of times, eBay protects the buyer far far more than they will protect the seller.
I remember here on ARFCOM, a guy had a limited edition game console, brand new and unopened that he sold on eBay. The a-hole buyer claimed it was damaged or something, got his money back and sent back an old busted console in the box. I call that the "eBay Warranty". If you have something that is broken, buy one on eBay to replace it, then claim the one you received was broken, get your money back and send your old and busted one back to the seller. This is why I think - at least for high-dollar items - eBay should have the buyer send it to THEM and then if the item is correct, issue a refund. If the item is not, send it back to the buyer and close the case. If it's obviously the wrong thing, they get one pass. If they do it again, they get banned. |
|
|
|
Posted: 9/25/2023 7:37:39 AM EST
[#40]
Quote HistoryQuoted: I recommend shit senders for those offending pricks. You have their address. Won't get you your money but it'll still be satisfying. I see a business opportunity here… a third party inspection service that operates nationwide and goes to inspect property that is said to have arrived damaged or non-op…. |
|
|
|
Posted: 9/25/2023 7:42:28 AM EST
[#41]
Quote HistoryQuoted: You’ll be giving him his money back Hopefully he sends the book back This ^ |
|
|
|
Posted: 9/25/2023 7:45:23 AM EST
[#42]
They did me a favor a few years ago, banning me. Fuck eBay.
|
|
|
|
Posted: 9/25/2023 7:47:19 AM EST
[#43]
Quote HistoryQuoted: I see a business opportunity here… a third party inspection service that operates nationwide and goes to inspect property that is said to have arrived damaged or non-op…. Quote HistoryQuoted: Quoted: I recommend shit senders for those offending pricks. You have their address. Won't get you your money but it'll still be satisfying. I see a business opportunity here… a third party inspection service that operates nationwide and goes to inspect property that is said to have arrived damaged or non-op…. I was thinking more along the lines of a third party service that can go kneecap the scammers for you. |
|
|
|
Posted: 9/25/2023 7:51:02 AM EST
[#44]
Up until 10 or 15 years ago, ebay wasn't great but would side with the seller pretty well, if there wasn't something fishy. I had scammers several times, and while it was a process, it wasn't bad. When they made the hard switch to pushing power sellers/ebay stores and always favoring the buyer, I called it quits. You can guarantee you are going to get screwed and ebay will be complicit in the obviously fraudulent screwing. So many good sellers have left over this, and it's a real shame. It was a decent venue for odd, specialty, and unusual items for a lot of years.
|
|
|
|
Posted: 9/25/2023 8:04:57 AM EST
[#45]
Pretty much only sell gun accessory stuff to gun people because they’re much less likely to ask for returns or bitch and moan than your average east or west coast libtard. I still haven’t sold anything in years because of their crap.
Ebay (and PayPal) does protect you from bum sellers though, seen plenty of those too over the years. |
|
|
|
Posted: 9/25/2023 8:10:19 AM EST
[#46]
Very informative thread at just the right time for me. I'm about to start selling my childhood ('90s) toys. Had planned on using eBay. Now, maybe not.
|
|
|
|
Posted: 9/25/2023 8:16:40 AM EST
[#47]
Quote HistoryQuoted: Very informative thread at just the right time for me. I'm about to start selling my childhood ('90s) toys. Had planned on using eBay. Now, maybe not. I dont know if thats something you can sell on Etsy, But ive had great experience with that. I sold a bunch of weld on clevis mounts to a guy. USPS lost it. I had the buyer file a complaint, they asked me for my side of the story. In the end they refunded his money and let let me keep the money he paid for the initial purchase. |
|
|
|
Posted: 9/25/2023 8:22:06 AM EST
[#48]
You don't have a choice in refunding him, Ebay will freeze your funds and eventually just give him the money and you have no recourse.
I used to sell tons of stuff on Ebay but not anymore. |
|
|
|
Posted: 9/25/2023 8:24:16 AM EST
[#49]
Quote HistoryQuoted: Seller is probably fucked. As has been said a bunch of times, eBay protects the buyer far far more than they will protect the seller. I remember here on ARFCOM, a guy had a limited edition game console, brand new and unopened that he sold on eBay. The a-hole buyer claimed it was damaged or something, got his money back and sent back an old busted console in the box. I call that the "eBay Warranty". If you have something that is broken, buy one on eBay to replace it, then claim the one you received was broken, get your money back and send your old and busted one back to the seller. This is why I think - at least for high-dollar items - eBay should have the buyer send it to THEM and then if the item is correct, issue a refund. If the item is not, send it back to the buyer and close the case. If it's obviously the wrong thing, they get one pass. If they do it again, they get banned. I don’t wish death upon anyone, but that type of scum deserves death |
|
|
|
Posted: 9/25/2023 8:42:23 AM EST
[#50]
All these complaining mfers, likely the same people that complained when buyers had no power and sellers were the scammers. Easy to forget I guess.
Now ebay d g a f about anything but making sure the buyer is made right. You could get robbed for 10k, they will tell you "its part of doing business" Ebay is a complete joke now .... cause/effect of so many complainers. We cant have anything nice. F ebay and shlt people. |
|
|
Win a FREE Membership!
Sign up for the ARFCOM weekly newsletter and be entered to win a free ARFCOM membership. One new winner* is announced every week!
You will receive an email every Friday morning featuring the latest chatter from the hottest topics, breaking news surrounding legislation, as well as exclusive deals only available to ARFCOM email subscribers.
AR15.COM is the world's largest firearm community and is a gathering place for firearm enthusiasts of all types.
From hunters and military members, to competition shooters and general firearm enthusiasts, we welcome anyone who values and respects the way of the firearm.
Subscribe to our monthly Newsletter to receive firearm news, product discounts from your favorite Industry Partners, and more.
Copyright © 1996-2023 AR15.COM LLC. All Rights Reserved.
Any use of this content without express written consent is prohibited.
AR15.Com reserves the right to overwrite or replace any affiliate, commercial, or monetizable links, posted by users, with our own.
