Quote History Quoted:Extremely expensive for what you get.
Want rugged? Get a refurbished police laptop for 1/3 the cost and have a nearly unlimited supply of parts.
https://toughruggedlaptops.com/Or
https://www.bobjohnson.com/toughbooks/
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Depending on the city/county's IT department, lots of cruisers actually have the rugged Latitude's in them. My only main dislike about the Dell is the (fixed) carry handle. I much prefer the Panasonic and Geetac handles better.
That being said, rugged laptops are really overkill unless you are working in outdoor environments or in some kind of field service in an industrial environment. For one, they are heavier. For two, they typically run a generation or two behind on hardware (slow and stable) so performance wise they typically aren't nearly as good. Rugged laptops are one of the only laptops you can buy new today that still have serial ports though (there are some applications where USB-serial adapters simply aren't reliable). Personally, I prefer semi-rugged but I do still have some old school CF-28's and CF-19's laying around for some niche applications that require DOS or Windows 98. If Dell made a semi-rugged variant 5290 2-in-1 I would go after that in a heartbeat as a new EDC laptop for myself just to have the hardware serial port and hot-swap batteries.
I know had my previous employer issued rugged laptops to field techs, they wouldn't have had to replace one laptop after it was dropped from a D9, one that fell out of a van, and another that fell off a rack shelf.