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Posted: 2/19/2021 4:29:08 PM EDT
Trying to re-up for another year and when attempting to log in at checkout, I get the error 'invalid image code.' I'm assuming the system is attempting to validate some kind of CAPTCHA, but none are displayed.

This is at the Addresses portion of checkout.

Any suggestions?

Chrome Version 88.0.4324.150 (Official Build) (64-bit) on my desktop

tried on my cell as well with Chrome, don't have the version handy
Link Posted: 2/19/2021 7:08:46 PM EDT
[#1]
Have you tried the reset cookie button?
Link Posted: 2/19/2021 8:14:06 PM EDT
[#2]
Try a different browser, I've had to try multiple browsers to get image verify to show up
Link Posted: 2/19/2021 8:45:53 PM EDT
[#3]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Try a different browser, I've had to try multiple browsers to get image verify to show up
View Quote


Just tried Edge and Firefox, same problem. Same issue across browsers should rule out cookies as well, as cookies and cache are separate for each browser.
Link Posted: 2/19/2021 10:30:22 PM EDT
[#4]
Use all lowercase letters.

Now tell me why it keeps saying I dont have a store account but won't let me make one because I already have one.
Link Posted: 2/19/2021 10:33:56 PM EDT
[#5]
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Use all lowercase letters.

Now tell me why it keeps saying I dont have a store account but won't let me make one because I already have one.
View Quote



I got it.  Username not email for the store
Link Posted: 2/19/2021 10:38:03 PM EDT
[#6]
Discussion ForumsJump to Quoted PostQuote History
Quoted:



I got it.  Username not email for the store
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Use all lowercase letters.

Now tell me why it keeps saying I dont have a store account but won't let me make one because I already have one.



I got it.  Username not email for the store



Never mind.

Nothing is working.  Now I'm getting the invalid image code trying to login.

Its broke
Link Posted: 2/20/2021 8:15:38 PM EDT
[#7]
@GoatBoy any ideas?

I need to renew mine before the 22nd

Might give it a try from IE when I get home but mobile isn't working.
Link Posted: 2/21/2021 3:30:34 PM EDT
[#8]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Just tried Edge and Firefox, same problem. Same issue across browsers should rule out cookies as well, as cookies and cache are separate for each browser.
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Try a different browser, I've had to try multiple browsers to get image verify to show up


Just tried Edge and Firefox, same problem. Same issue across browsers should rule out cookies as well, as cookies and cache are separate for each browser.


I used IE and the image showed up and I was able to login.

Link Posted: 2/21/2021 3:54:00 PM EDT
[#9]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


I used IE and the image showed up and I was able to login.

View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Quoted:
Try a different browser, I've had to try multiple browsers to get image verify to show up


Just tried Edge and Firefox, same problem. Same issue across browsers should rule out cookies as well, as cookies and cache are separate for each browser.


I used IE and the image showed up and I was able to login.



Tried IE (vomited slightly). Same behavior, still have the issue
Link Posted: 2/21/2021 4:45:02 PM EDT
[#10]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Tried IE (vomited slightly). Same behavior, still have the issue
View Quote View All Quotes
View All Quotes
Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
Quoted:
Quoted:
Try a different browser, I've had to try multiple browsers to get image verify to show up


Just tried Edge and Firefox, same problem. Same issue across browsers should rule out cookies as well, as cookies and cache are separate for each browser.


I used IE and the image showed up and I was able to login.



Tried IE (vomited slightly). Same behavior, still have the issue


Go to store.ar15.com and click the sign in top left i think.  The pop up had the image and login options.

I didn't think the process would cause it but might if been that.

Are ad blockers and pop-up blockers disabled?
Link Posted: 2/23/2021 7:12:42 AM EDT
[#11]
Using the login in the top left worked. I was using the login at the top of the checkout form itself.
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