User Panel
User Panel
User Panel
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Posted: 9/4/2018 12:58:14 PM EDT
Just called up Steiner's customer service after I broke my mount on my Dbal D2. Completely my fault being a dumbass. Took 60 seconds and they are sending me a new mount at no charge. Great customer service. In a day and age when customer service is spotty at best for numerous manufacturers - this is was really appreciated and worth repeating.
I know cool story bro. 
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Posted: 9/4/2018 1:12:23 PM EDT
[#1]
Good stuff. Didnt know whether they had good cs or not. Nice to hear
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Posted: 9/4/2018 1:24:01 PM EDT
[#2]
i bought an ITAL a long time ago. after buying it, it would shut off during recoil. i contacted Steiner and they said i might have to pay $97 for service. i sent it in anyway. i received a couple weeks later completely fixed for free. this is the reason why i've bought other Steiner lasers.
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Posted: 9/4/2018 2:17:50 PM EDT
[#3]
That's good to know. I just sent a longwinded support ticket about my DBAL PL not programming the buttons properly. Hope it gets sorted easily.
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Posted: 9/4/2018 2:35:13 PM EDT
[#4]
Quote HistoryQuoted:
That's good to know. I just sent a longwinded support ticket about my DBAL PL not programming the buttons properly. Hope it gets sorted easily. |
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Posted: 9/4/2018 4:14:08 PM EDT
[#5]
Meh, I had a pressure switch that was intermittently failing on a brand new D2 and CS said they could be bought from a number of online retailers.
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Posted: 9/7/2018 4:17:30 PM EDT
[#6]
Quote HistoryQuoted:
Meh, I had a pressure switch that was intermittently failing on a brand new D2 and CS said they could be bought from a number of online retailers. |
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Posted: 9/8/2018 8:21:53 PM EDT
[#7]
Guess I'm gonna have to call, a week and no response.
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