SilencerCo - Excellent Customer Service

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[ARCHIVED THREAD] - SilencerCo - Excellent Customer Service

Posted: 8/10/2022 9:25:12 AM EDT

I just wanted to shout out a great CS experience I just had with SilencerCo.

My SpecwarK 556 that Ive had since 2016 had turned into a flame thrower. Pretty much failing to mitigate any flash.

I sent the can in, and within 10 days I had it back. They essentially turned the old Specwar into a Saker. Fully re-cored with a changeable endcap and the Saker style changeable mounting system. It's pretty much a brand new can.

All of this free of charge.

I took the can out at night and it performed like a suppressor should, no more obnoxious fireballs. Just a nice jet of flame out the front.

Again, I just wanted to put a spotlight on an excellent customer service experience. Thanks SilencerCo!

Posted: 8/10/2022 9:35:52 AM EDT

[#1]

Is that why they’re not shipping BOGO cans from black Friday?

Posted: 8/10/2022 5:47:18 PM EDT

[#2]

Quote History

Quoted:
Is that why they’re not shipping BOGO cans from black Friday?

View Quote

Don't know, don't care.

Posted: 8/10/2022 8:28:18 PM EDT

[#3]

Ask them when they’re shipping BOGO cans. It’s almost a year.

Posted: 8/10/2022 8:54:53 PM EDT

[#4]

They did an excellent job with saving my Spectre II and fixing Specwar 762.

Posted: 8/10/2022 9:54:43 PM EDT

[#5]

Thanks for sharing msnyder. Seems like everyone is so quick to bitch these days but no one wants to praise.

Posted: 8/10/2022 10:03:04 PM EDT

[#6]

They have been excellent answering questions for me and very attentive. But I also want my "free" can lol

Posted: 8/11/2022 12:53:11 AM EDT

[#7]

Did you take any photos of the baffles before you sent it in? I'm curious how much baffle erosion there was.

Posted: 8/12/2022 7:41:04 AM EDT

[#8]

Love SiCo CS and cans. Need MOAR.

Posted: 8/12/2022 8:40:37 AM EDT

[#9]

Quote History

Quoted:
Is that why they’re not shipping BOGO cans from black Friday?

View Quote

I got mine 6 months ago

Posted: 8/12/2022 11:26:32 AM EDT

[#10]

I got my second round BOGO can a couple weeks ago, from back in February.

I've also had excellent customer service experiences with SiCo as well. Have been a proud/happy owner of their products since the SWR days.

Posted: 8/13/2022 11:03:32 PM EDT

[#11]

I had a good experience with them as well, with my Osprey needed its locking lever adjusted to tighten it up. One email led to a return label, and quick turnaround time.

I'm interested in what happened to your Specwar K, as I have the same can.

Did it see a lot of use, with a short barrel and lots of fast firing?

Was the sound suppressor reduced, or just the flash?

Did you see any erosion when you looked down the can?

Did S Co tell you what had happened to it?

Posted: 8/15/2022 9:33:14 AM EDT

[#12]

Quote History

Quoted:

I'm interested in what happened to your Specwar K, as I have the same can.

Did it see a lot of use, with a short barrel and lots of fast firing?

Was the sound suppressor reduced, or just the flash?

Did you see any erosion when you looked down the can?

Did S Co tell you what had happened to it?

View Quote

The can saw pretty heavy use for about 5 years. All on a short barrel. Noise suppression seemed unchanged, it just didn't hide flash like a suppressor should.

I couldn't really see any erosion, just tons of carbon. I think the can was just so full of carbon it was negatively affecting how the can performed.

SiCo didn't tell me what happened to it. I'll give them a call to say thanks and asked what the final diagnosis was.

I was just happy to receive back an essentially brand new can with 0 questions.

Posted: 8/15/2022 10:47:41 AM EDT

[#13]

OP, I agree. I had a baffle strike on my Specwar 7.62, my fault, they fixed for free.

Same can, the dowel that is a stop for the lock ring fell out. Sico said they could send me some or I could return can for a free upgrade to a threaded screw.
I returned the can.

Quote History

Quoted:
Is that why they’re not shipping BOGO cans from black Friday?

View Quote

Again, I though they learned the first time.

[ARCHIVED THREAD] - SilencerCo - Excellent Customer Service

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