I have a safe that sometimes is hard to open,the spring that flips open the lock has been replaced and it has been cleaned and lubricated multiple times....still sticky at times.
When ya get it open again take the back panel off you'll see the lock and be able to take the back cover off it,clean it with WD40 then lightly lubricate it,I used graphite on the pivot points which helped. reassymble the lock stuff and while the door is open lock the handle and see if it works more smoothly,
Now to get it open,dial the combo numbers and as you approach zero or at zero past the last number start jiggling the handle sometimes that'll cause the mechanism to work.You can also rap the front of the safe near the dial with a block of wood and hammer at the 0 then continue,this always works on mine
Good luck
service the lock or get it serviced/replace and all should be good