Posted: 11/22/2019 7:40:37 PM EDT
[#7]
Quote History Quoted:
If you don't mind, what was it that Bluedog wasn't being transparent about? After a fairly in-depth review of various options, I went with Bluedog. Their flat-rate plan means simplicity and predictability to me. There are no monthly minimums and the monthly costs are pretty bare bones. $9.95/mo for the account and $9.95/mo for the reader gateway. 1.49% flat rate swipe/tap/dip on qualifying cards, next day funding, no network or PCI fees, no contract or termination fee, etc.. The ONLY thing I wasn't aware of as a newbie to accepting credit cards was that certain cards (e.g., "rewards cards") didn't "qualify" for the lower 1.49% rate and were, instead, charged the same rate as card not present (2.98%). Other than that last point, I'm good with Bluedog right now. Of course, that could change ... :) View Quote View All Quotes View All Quotes Quote History Quoted:
Quoted:I called BlueDog first, but they weren’t being forthright about some things, and I saw all their bad reviews after I had already spoken to a rep. If you don't mind, what was it that Bluedog wasn't being transparent about? After a fairly in-depth review of various options, I went with Bluedog. Their flat-rate plan means simplicity and predictability to me. There are no monthly minimums and the monthly costs are pretty bare bones. $9.95/mo for the account and $9.95/mo for the reader gateway. 1.49% flat rate swipe/tap/dip on qualifying cards, next day funding, no network or PCI fees, no contract or termination fee, etc.. The ONLY thing I wasn't aware of as a newbie to accepting credit cards was that certain cards (e.g., "rewards cards") didn't "qualify" for the lower 1.49% rate and were, instead, charged the same rate as card not present (2.98%). Other than that last point, I'm good with Bluedog right now. Of course, that could change ... :) This was over a year ago, so I don't remember the specifics. I'll never forget the company name though, because they called me once a week for the next six months or so, despite my requests that they stop.
I do remember this much: The sales rep told me one number for the monthly fees in the beginning of the conversation, confirmed it twice, and then changed that number once we got a little further along in discussion. I seem to remember him tacking things on as my questions got more specific. When I told him that I wasn't committed to any particular processing company and that I was still shopping around, he was insistent that no one else would serve me. "Blue Dog is the ONLY company that specifically serves the firearms community. No one else is on your side." The whole thing came across as slimy, so I worked my way out of the conversation and looked into some reviews. I remember them being bad at the time, but I'm looking at them again and they're more like lukewarm. Maybe they've improved, or perhaps I just got one bad sales rep that left a bad taste in my mouth.
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