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Posted: 12/19/2017 12:00:35 AM EDT
[#1]
Seems long from what I've had in the past, but I bet they are getting slammed and the holiday break plays into it. Call their CS, I bet they can give you and idea.
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Posted: 12/19/2017 12:58:40 AM EDT
[#2]
It was around 2 weeks or so when I sent mine in.
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Posted: 12/19/2017 5:48:33 PM EDT
[#3]
If you look on the Benchmade website, under service and support, the warranty tab describes the LifeSharp service and also gives you an approximate turn around time, right now it says 2-3 weeks.
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Posted: 12/19/2017 6:02:58 PM EDT
[#4]
About 2 weeks sounds right, for what they do and the fact that it only costs postage to get it there it's well worth the wait
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Posted: 12/19/2017 6:08:00 PM EDT
[#5]
I got mine back in 2 weeks back in November.
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Posted: 12/20/2017 3:51:38 PM EDT
[#6]
Can you not sharpen yourself ?
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Posted: 12/21/2017 12:39:40 AM EDT
[#7]
I sent two in right before Halloween. They came back 12/12. They required more than just sharpening so I don’t know if that factored or not.
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Posted: 12/21/2017 6:24:50 AM EDT
[#8]
Seems like they run a bit longer than they used to. 2 weeks isn't bad though. It's been a few years but had a couple back in a week and one in just under 2.
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Posted: 12/21/2017 10:26:44 PM EDT
[#9]
I sent 4 in November 9th. Got shipping notification today.
Keep waiting. I’m irritated about the time, but I’m happy my knives will be all tuned back up. Screws were missing, broken axis lock, snapped blade etc. 913 275bk 940bk 1000001 |
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Posted: 12/21/2017 11:26:38 PM EDT
[#10]
Just got a shipping notice from them today. Right around 3 weeks.
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Posted: 12/21/2017 11:52:00 PM EDT
[#11]
Quote HistoryQuoted:
I sent 4 in November 9th. Got shipping notification today. Keep waiting. I’m irritated about the time, but I’m happy my knives will be all tuned back up. Screws were missing, broken axis lock, snapped blade etc. 913 275bk 940bk 1000001 
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Posted: 2/4/2018 1:12:23 AM EDT
[#12]
Do they come back with a better edge than new? Both my mini grip and my buddies 940 had absolute garbage edges from the factory, yes they cut but they were awfully coarse ground and very uneven. Everything else is great but man that edge leaves a lot to be expected
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Posted: 2/4/2018 2:00:20 AM EDT
[#13]
Quote HistoryQuoted:
Do they come back with a better edge than new? Both my mini grip and my buddies 940 had absolute garbage edges from the factory, yes they cut but they were awfully coarse ground and very uneven. Everything else is great but man that edge leaves a lot to be expected |
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Posted: 3/8/2018 12:42:49 PM EDT
[#14]
Mailed one to Benchmade on 2/14 for sharpening. Got it back on 3/7.
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Posted: 3/8/2018 5:43:48 PM EDT
[#15]
Quote HistoryQuoted:
Do they come back with a better edge than new? Both my mini grip and my buddies 940 had absolute garbage edges from the factory, yes they cut but they were awfully coarse ground and very uneven. Everything else is great but man that edge leaves a lot to be expected |
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Posted: 3/8/2018 5:46:45 PM EDT
[#16]
Quote HistoryQuoted: In my experience, yes. The sharpened edges are usually sharper than factory ones for some reason. I live very close to the factory and they will sharpen while you wait. Usually takes about 5 minutes tops unless there are busy. |
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