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Posted: 2/7/2021 8:59:02 PM EDT
How long do they typically take to answer questions?
Link Posted: 2/7/2021 9:24:54 PM EDT
[#1]
Link Posted: 2/7/2021 9:38:42 PM EDT
[#2]
Eforms Ask the Expert took three weeks (Dec 2020 - Jan 2021) last time I tried it.  Follow up question via email to the same agent took 4 days.  [email protected] = same day to two days.  Seems pretty knowledgable.  NFA Phone Help Line = quick, but you get what you wait for.  The phone folks just don't know much and take too many SWAGs for my liking.
Link Posted: 2/8/2021 8:20:25 PM EDT
[#3]
Link Posted: 2/10/2021 9:56:37 AM EDT
[#4]
I have always found them to be prompt. I have a couple of direct emails from past correspondence.

In fact I emailed her this morning at 0220 and she replied back to me at 0543.... it was a simple question about a possible title error on my newly submitted form 1.
Link Posted: 2/10/2021 11:49:54 PM EDT
[#5]
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Quoted:
lately,  [email protected]  has been the fastest and most helpful.
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Thanks!

Sent an email to this address last night. Got a response tonight,  asking for a good phone number to reach me at. Hopefully she'll call tomorrow.
Link Posted: 2/11/2021 10:50:15 AM EDT
[#6]
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Quoted:


Thanks!

Sent an email to this address last night. Got a response tonight,  asking for a good phone number to reach me at. Hopefully she'll call tomorrow.
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Discussion ForumsJump to Quoted PostQuote History
Quoted:
Quoted:
lately,  [email protected]  has been the fastest and most helpful.


Thanks!

Sent an email to this address last night. Got a response tonight,  asking for a good phone number to reach me at. Hopefully she'll call tomorrow.


I did the same thing and got an email around 20:00 from Janice Fields asking for my number. I, like you, am hopeful for a call today. I submitted my eForm 1 back on October 5. Still waiting.....
Link Posted: 2/11/2021 12:05:40 PM EDT
[#7]
Link Posted: 2/13/2021 12:28:39 AM EDT
[#8]
Discussion ForumsJump to Quoted PostQuote History
Quoted:


Thanks!

Sent an email to this address last night. Got a response tonight,  asking for a good phone number to reach me at. Hopefully she'll call tomorrow.
View Quote

No call yet
Link Posted: 2/13/2021 7:57:36 AM EDT
[#9]
Link Posted: 2/23/2021 12:42:23 AM EDT
[#10]
Discussion ForumsJump to Quoted PostQuote History

Thanks for posting that. It actually answered MY question.
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