My 8" CMMG Guard has been suffering failure to eject issues. I first ran about 100 rds through it without a single issue. Then it started jamming every round or two. I tried different ammo, different magazines, cleaning it, etc. I contacted the company and was sent a new ejector spring and buffer tube spring to try to fix the issue. I took it back to the range and it was still jamming. I contacted them again and they had me send the Guard back to them with the magazines that I was using. I did so and they had it a couple of weeks. They sent me a video of them rapid firing a hi-cap mag. I told them that it looked good to me and they sent it back to me. After they sent me the video of them fast-firing the pistol without issue, I asked them what they'd done to it and they replied that their techs had to do some machining or something to that effect. No specifics there. I took it to the range a few days ago and fired about 50 rounds through it without a single failure. Its accuracy with regular FMJ was frankly quite surprising (a half dollar-sized hole at about 10 yards). I was feeling VERY confident in it as a defensive weapon (the sole reason that I chose to purchase it), almost "giddy". I was able to slow fire, fire in 2-round bursts, or rapid fire in strings of up to 10 rounds or so.
But around the 50 round mark I heard that familiar "click" sound and checked the chamber. Sure enough... there were 3 rounds jammed in the open bolt area (one spent, one unfired, and one in the chamber). I cleared the malfunction and fired again. Within a round or two it had jammed again. Over the next 30-60 minutes I tried all kinds of remedies. I very liberally lubed the bolt with CLP. I tried three different mags two 30 round Glock mags and a 20 round non-Glock branded mag), three different FMJ ammo brands and anything else that I could think of. Including holding the magazine in very tightly as I fired it, loading the magazines with anywhere from 1 to 30 rounds. When I just loaded a single round into the mags it would always fire that round and fully eject it, with the hold-open function engaging in all but one instance. In that case, the magazine dropped-free without my pressing the magazine release. I chalked that up to an aberration or me not fully inserting it. The FTEs usually consisted of a loaded round in the chamber, a spent round at a 45 degree angle in the open bolt area, and a loaded round in between the magazine and chamber. When I would clear the malfunction, the round in the chamber was always loose and able to drop-free, so it wasn't an issue with the round being jammed in the chamber. My gut feeling is that the timing is wrong, since I often found those three different rounds in the open-bolt area after an FTF. Seems like the extraction/ejection timing just is off.
I bought this firearm upon the recommendation of a coworker and friend who is a long time member of the local SWAT team. I had been looking seriously at the Sig MCX/MPX platform, as well as the Springfield Saint pistol. But my friend's recommendation swung me to the CMMG brand (which I was unfamiliar with). And the staff at the retailer of all three brands seemed to think highly of the CMMG as well. At this point I am just unsure what is causing this issue. I have lost confidence in the ability of this firearm to reliably function, which is of course paramount in a defensive firearm. I've got two other ARs that function well, but considering all that is going on in the world right now, I am feeling quite unsettled about this purchase at the moment. Considering the ease of which this firearm is to operate and the accuracy that I have seen... all of that could be rectified if I could just get a reliable example of this model. I would SO much rather use this in a CQB situation than my full-size 5.56 or M-4gery... or one of my .308 thumpers.
Any ideas at all of things that I can try here? I haven't heard back from the company yet and suspect that they are on lock-down right now because of COVID19.
UPDATE... Bryan from tech support contacted me today. He's always been very helpful and communicative before. He said they'd updated their extractor springs and ejector assembly since mine shipped, and that they'll be shipping the updated ones on Thursday or Friday. Awesome! Will update when they arrive and I install and back out to range test. I really wanna pick up where I left off with this thing regarding the awesome accuracy and pleasure to shoot.