Call ArmaLite on the phone and make arrangements to send it back-ASAP. I wouldn't rely on getting quick replies via email from any company.
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I emailed them as soon as I returned from the range (Friday afternoon). They answered me Monday morning. After the exchange with the "employee" from ArmaLite (who indicated they wouldn't warranty it since I polished the chamber), I emailed them again and asked, in essence, if I would be wasting my time returning the rifle. No response. I've emailed other firearm manufacturers and have always received prompt responses.
I am not trying to defend anyone,but in my opinion ArmaLite's customer service is second to none.
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I have no reason to doubt that. As I said, "One bad apple..."
Now apparently you know what you're doing as far as repairing your own weapons.
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I don't consider myself a gunsmith, however, what I did was nothing more than "clean-up" the chamber. I know what I'm capable of, but more importantly, I know my limitations.
Imagine how much warranty work they must get from people that DON'T know what they're doing
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Couldn't agree more. That said, I would think someone representing ArmaLite would use a more tactful approach.
I don't know why your dealer would be upset about anything posted on a message board on the 'net.If you purchased your ArmaLite through him,he also made money off of you and should have sent the rifle RIGHT BACK TO ARMALITE-IMMEDIATELY.
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Probably because he was concerned that I may choose a product other than ArmaLite next time. Also, he was prepared to return the rifle at my request.
My goal was to have my rifle function properly as soon as possible. Had it been anything more complex it would be on its way back as I type. It's like having your car stop running: check the fuel gauge before calling the tow truck.
This experience hasn't soured me on ArmaLite at all. I'll be looking at a flattop in the near future and if the A2 continues to function as well as it did today, I'll probably buy an A4.
Shoot str8,
Eddie