Our instructors were horrible.
At no point did either of them demonstrate anything on the range. I couldn't believe it. What they basically were was Range Safety Officers having the students come up and throw rounds down range the best that they could. I mean zero dry fire or anything. Just load, fire, and good luck everybody.
I also couldn't believe all they had us do was shoot an 8.5x11" sheet of paper at no more than 10 yards. They stated that combat accuracy was acceptable, but to me combat accuracy is the accuracy you can achieve when under extreme mental and physical stress not what you can achieve on a static range. I think you need good accuracy and solid fundamentals first and then use that as a foundation to build on so that you can push yourself to do things like barricade shooting in different shooting positions, shooting on the move, shooting under stress, etc.
We spent more time in class talking about "mindset" than the fundamentals. I felt the mindset discussion was a waste of time, because a person of average intelligence should have already considered the psychological, legal, and reputation impact of being involved in a lethal encounter. With such a limited window of time I felt that time would be better allocated to going over fundamentals.
Also, we had some real novices in our class including one woman who had NEVER fired any type of firearms before. I think taking the NRA Basic pistol course should be a pre-req for taking the NRA's personal protection insider the home course.
Being a glass half full kind of guy though it was good for my wife to be on a shooting line for the first time with other shooters, which is an experience.
I kept my mouth shut throughout the whole thing though and just quietly listened and followed their orders, because I didn't want to be "that guy." However, wow was I blown away that they didn't demo or discuss anything during the actual range segment. I did see them give some individual help to some of the brand new shooters, but only after they started having real trouble like having their thumb right behind the slide of their rented Glock blocking it from cycling (poor lady).
You look at the professional instructors and they're always demonstrating things, communicating the how and why in well thought out ways, and then you get two instructors who are really just giving you an "experience" of pew, pewing without much substance and it really opens your eyes to how BIG a difference instructors can make even in an NRA pre-scripted course.