They suck.
The first time I went in I could not tell who worked there and who didn't. About 6-7 people walking behind and in front of the counter handling weapons and forms. One guy went on and on about hookers and cocaine.
I transferred two rifles through them. First one they bragged about how much cheaper they could have got the lower for me. When they looked at my invoice they stopped show boating.
Second transfer they nearly lost the paperwork for it. They told me no paperwork came with the rifle. Coming from out of state and from another FFL I could not see how that was possible. When I asked to see the box it came it we found the paperwork...Tapes in full layout in a clear envelope...to the box...just under the shipping label.
They have the stuff yes. But their prices are highway robbery. $240 for a 8# jug of IMR 4064? All of their reloading stuff, what little they have, is marked way up.
A co-worker of mine's FIL had a very bad experience with a flash light they sold. Didn't work fresh out of the box. They claimed all sales final on lights and optics. He pulled the "I buy a lot of stuff here" card and they exchanged it. Same thing with that one. And the next one. And the next one.
Another people I know was in there about a year to year and a half ago. One of the employees was on the phone with a distributor or a manufacturer. A person had bought a pistol or revolved, don't remember which. It came in brand new. It had a scratch on the finish. The customer declined it and asked for another one. The employee was on the phone with whoever saying how picky the customer was.
I am in search of a new FFL.
If I had $50k I would open my own store and put my money where my mouth is. Problem is I don't have $50k.
My $0.02, take it for what it is.
*edit* See above post for confirmed story I wrote about the scratched weapon.