Quote History Quoted:
If you still have the oil Ill gladly pick it up this week.
View Quote View All Quotes
View All Quotes
Quote History Quoted:
If you still have the oil Ill gladly pick it up this week.
Notso picked it up today. And showed me some of his toys. So jealous.
Quoted:
Off topic, but what's wrong with TE/Express Oil?
Screwed up a job they shouldn't have taken. Tech had never done it before so it took much longer than quoted because he had to watch YouTube videos (his own words). Did not put my jeep back in the configuration in which it arrived...exhaust left loose at headers/downpipe, skid plate mounting bolt missing, skid plates bolted together with threads (rather than carriage bolt head) pointed down. I found the issues and fixed them on a Sunday. They told me I should have let them fix it. A) I would have missed work...for their screw up. B) They are never touching my vehicle again.
All I wanted was compensation for my time. It took me 4 hours to find and fix their screwups, so I wanted 4 hours at shop rate back. I'm sure that's unorthodox, but they wouldn't discuss anything with me. Told me they couldn't do anything about it since I didn't give them a chance to fix it...but I could file a complaint with corporate.
Before the TE/EO merger, TE was run like a small, local shop and stood behind their work. Now they are run like a large corporation and have lost touch with customer service.