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Oh I agree completely with the fact that Jim is an outstanding individual and gunsmith. I also agree with your statement about the counter staff at blue ridge, the difference is at blue ridge I could just walk back and knock on his door. The issue with specdive is I have a douchenozzle at the counter telling me there is absolutely no way I can speak to his gunsmith.... Unfortunately all I can do is take my money elsewhere (and tell everyone I meet to avoid specdive).
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Sucks you had a bad experience with the counter staff, but Jim is going to step up and take care of you.
I highly recommend Jim, he's done work on one of my rifles and my experience with his work and his communication was top notch.
Frankly, the staff behind the counter at Blue Ridge weren't real helpful in my experiences either when Jim was based there. It's good to have a quality gunsmith in the area. I think having to deal with the hit or miss service from the counter staff is a necessary evil.
Oh I agree completely with the fact that Jim is an outstanding individual and gunsmith. I also agree with your statement about the counter staff at blue ridge, the difference is at blue ridge I could just walk back and knock on his door. The issue with specdive is I have a douchenozzle at the counter telling me there is absolutely no way I can speak to his gunsmith.... Unfortunately all I can do is take my money elsewhere (and tell everyone I meet to avoid specdive).
Yeah, I bet I know the guy you're talking about. Kinda dickish younger guy with a beard. Told me flat out twice I couldn't speak with Jim AFTER Jim texted me and told me to swing by, he'd be in the back. I had to tell him both times "Look, Jim's expecting me - I just spoke to him, please go get him".
Not sure why he's like that, but as I said when I got forceful and said "Go get Jim", he did. Maybe they have a lot of guys who just want to ask random questions and they want to let Jim focus on his work, but I'm sure they've missed out on a sales opportunity because of him.
At any rate, I go there because I wouldn't let anyone but Jim mess with my stuff, but that's just me. Everyone else I've encountered there has been overly nice, actually. That one kid just needs a bit of personality and some customer service skills and they'd be golden.