Over the years I've done 10's of thousands of dollars of business with Dulles Case. A while back we bought some SKB cases, which Dulles Case had shipped directly to us from SKB. We called Dulles Case and got the run around for a week since the owner(s) were out of town. When they finally returned they directed us to call SKB. SKB stated that since the damage wasn't noted at time of delivery (it was, thus the call to Dulles Case), they refused to do anything about it. Dulles Case refused to assist us stating the issue was with SKB (note, we bought the cases from Dulles Case). We shipped the cases back to Dulles Case and refused to pay the invoice they sent us. We learned a couple of things - first - don't cheap out and buy SKB - if you need/want the best stick with Pelican; Second - Dulles Case doesn't stand behind what they sell. Needless to say, we don't do business with Dulles Case any more - which is a real shame, because they are local to us.