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Thanks guys. I'm kinda in a pinch as far as time frame goes. Everything is revolving around the neighbors schedule right now for his movers. I found a place on the island that is very reasonable and way less than half of what NWS was gonna charge me. I totally understand that there is travel costs incurred in coming to this liberal rock utopia via ferry. What I don't understand is how a company that sold me the safe (for a hefty price I might add) would want to charge an astronomical fee for this service. Especially when they don't have to load the safe in a vehicle, strap it down, transport it, etc.... Perhaps I'm over reacting a bit here, but I thought that $525.00 for that was ridiculous and Northwest Safe Company has lost a customer. Being that I work in a gun shop, train new shooters on occasion, and have been asked to make recommendations on safe purchases, I certainly won't be recommending an overpriced company such as them in the future. I used to send them some business here and there. That won't happen anymore. I'll chalk them up to the "Cheaper Than Dirt" category of businesses......
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You are being kinda rough on them. Im sure you are a fair guy, so let me give you an
objective viewpoint that is quite different.
Its a bare minimum of two hours away ONE way. Thats two hours if the planets are all lined up right- which they NEVER are. Being that I move around this region constantly I can assure you that trip during the day is probably closer to a minimum of three hours if daylight is burning. Thats 6 hours round trip travel only plus a ferry hour. You either wait in line an hour or you get there too far back to get on the ferry and wait an hour for the next ferry or you drive around.
Rome wasnt built in a day. This safe wont be moved in 20 minutes. At first you said first floor to first floor- later you said stairs on both ends. I will guess they will be there an hour (and I will guess any company, plumber, sparky, whatever charges one hour minimum).
I will guess since you said there are stairs on both ends they would send three guys
minimum.So thats 525/ (3*7)= $25 per hour to the guys- no profit to the company. I will suggest that is the good guy price and the only reason they gave you that price was because its their safe. If you notice the final number does not include going around- nor waiting for or paying for a ferry nor cover any vehicle. Those are down and dirty travel and move time numbers only.
I dont think they are raping you as you suggest, These guys have a good reputation around here, and have had for a long time. If somebody wants a china safe they go to walmart. If they want to buy a good safe they are the go to guys.
I think your assessment needs to be reconsidered. 70 miles from south east king county through a major clusterfuck us city across a ferry to island county? I think $500 is VERY fair.
I would look to somebody up around marysville, anacortes, skagit county myself. BUT that itself creates a problem. Would you rather somebody you can trust from enumclaw knows you have a safe- or some local guys you dont know know you have a safe? Peace of mind is priceless.
Just something to think about.