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Here is a good place to find updates from the source:
http://www.professionaledgellc.com/
It is my opinion that CGN needs to be relocated to a top tier hosting provider which can guarantee five nines reliability. For such a heavily utilized site with many paying vendors onboard, CGN needs to be utterly reliable. The fact that there for years has been a separate .org site for the express purpose of supporting downtime of the main site is a red flag that the main site's hosting provider is no longer up to the task.
CGN, you have grown way beyond a hobby site and your long time hosting provider has not grown with you. It's time to move on.
Mark Gessner
CEO Exile Machine LLC
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Mark:
I couldn't agree more! Their hosting company is a complete and total joke!
But since CGN is actually privately owned by Mr. Kestryll, so I'm sure he is only looking at the bottom line. The cost is just a small factor in the scheme of things... I'd check the contract for an "uptime" clause.
A firmware update got overlooked which resulted in no S.M.A.R.T. warning from the server of the impending hard drive failure(s). Then a comedy of errors proceeded from there. I'd bet the controller is ultimately at fault and one or more of the drives are still fine, but I've only been in IT for 20+ years!
I'm beginning to wonder if the server is hosted in someone's Mother's basement. Pretty unprofessional to have a server down this long, and I hope lessons are learned here!