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QuikSilver
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Posted: 5/31/2008 6:40:02 PM
[Last Edit: 7/14/2008 11:05:05 PM by QuikSilver]
I would like Randall to explain what has happened to my custom barrel order.

It was PAID IN FULL in January 2006!

30 months later, I still have NOTHING to show for it.

Randall, if you are reading this, how does it not make good business sense to complete the remaining orders? Wouldn't it be nice to not have to hide from your customers?

I have been VERY patient, but it is wearing thin.

UPDATE: AFTER 32 MONTHS OF WAITING< I RECEIVED MY ORDER.

CASE CLOSED
WILSON
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Posted: 6/1/2008 7:13:07 PM
magnumtc
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Posted: 6/2/2008 1:55:38 AM

Originally Posted By WILSON:
www.ar15.com/forums/topic.html?b=3&f=4&t=378305&page=1#3449305



Wow Wilson! I just read the thread you posted and saw where AR15barrels responded after gdp0341 posted
"I heard you died, good to see you back"

Reply for AR15barrels "That was a nasty rumor. I took a time out to let a couple of irate customers cool off".

That is unbelievable!! This guy takes peoples money, cashes checks etc. as far back as two years ago, does not provide the paid for product, services etc., then has the nerve to say when people rightfully complained, he simply disappeared to "let a couple of irate customers coof off"

Why is this guy still allowed to post here?
uafgrad
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Posted: 6/2/2008 5:19:08 PM

Originally Posted By WILSON:
www.ar15.com/forums/topic.html?b=3&f=4&t=378305&page=1#3449305


How is he allowed to post threads soliciting business when he has so much outstanding work that has been paid for already and he isnt completing?
كافر


Mors ultima linea rerum est - Death is everything's final limit
Vir sapit qui pauca loquitur - It is a wise man who speaks little
WILSON
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Posted: 6/2/2008 6:34:34 PM
[Last Edit: 6/2/2008 6:37:50 PM by WILSON]

Originally Posted By uafgrad:

Originally Posted By WILSON:
www.ar15.com/forums/topic.html?b=3&f=4&t=378305&page=1#3449305


How is he allowed to post threads soliciting business when he has so much outstanding work that has been paid for already and he isnt completing?



Randall is not supposed to be soliciting business here.

If he would let people know what in the hell is going on, it may be a different story. If he's having trouble financially, he should post here, or at least let Aimless know what's going on (he'd probably find out The Penguin can be very understanding and helpful).




Aimless
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Posted: 6/3/2008 5:54:23 PM
[Last Edit: 6/3/2008 5:55:46 PM by Aimless]
I never locked him so he could respond to threads here regarding outstanding orders, but he's gone now.
Striker handles that!
Aimless
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Posted: 6/24/2008 6:37:13 AM
Apparently he's active on m4carbine if anyone needs to reach him.
"Spandex is a privilege, not a right."-captainpooby
QuikSilver
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Posted: 7/14/2008 11:03:49 PM
I can't believe it, but I received my custom barrel order from Randall this week.

It took 30 LONG months, but everything arrived as requested, and I am happy with the work.

I wish it didn't take as long as it has, but at least I got what I paid for. I had almost written it off as I honestly felt I would never see the $$ or the parts.

But we are square.

Case Closed for me
Mxpatriot51
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Posted: 7/21/2008 7:12:57 PM

Originally Posted By Aimless:
I checked and he hasn't logged into arfkom since November and hasn't posted since September


He posts nearly daily at Calguns.net under the screenname "ar15barrels"

Guns don't kill people, bullets kill people.
Aimless
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Posted: 7/21/2008 7:14:52 PM
[Last Edit: 7/21/2008 7:16:08 PM by Aimless]

Originally Posted By Mxpatriot51:

Originally Posted By Aimless:
I checked and he hasn't logged into arfkom since November and hasn't posted since September


He posts nearly daily at Calguns.net under the screenname "ar15barrels"



Oh I kicked him off arfkom a while ago. I think he's on m4carbine too

Whoops guess I said that.

I figured Randall would eventually take care of everyone, but that's a long eventually and he gets fed up with people and starts ducking them
Armorer's class http://www.ar15.com/forums/topic.html?b=9&f=5&t=226513
septic-tank13
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Posted: 8/20/2008 1:32:53 PM
he's posting on snipershide now as well.

caveat emptor...
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ridewaves
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Posted: 9/23/2008 6:12:48 PM
Very glad I found this thread and for the members that pointed me this way. I was about to send in an upper. Will take my biz to ADCO.
...and how can man die better, than facing fearful odds; for the ashes of his fathers and the temples of his gods?
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hqmhqm
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Posted: 10/28/2008 11:36:24 AM
I sent an upper to have the barrel lightened, around mid June 2008, and received it back mid October. I'm happy with the work that was done, but I would not send any more unless there were some way to get an accurate estimate and some sort of guarantee beforehand what the turnaround time was going to be.
BigDT
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Posted: 11/19/2008 1:19:15 AM
I drove my 14.5 LMT upper to his home where he works out of his garage..called him on a Sat. and drove up the following Thursday night, he works days so nights is when he gets to do his gunsmith work, anyway, got there about 7PM and he permed a phantom in about 20 min. SUPER job, I cannot even tell where he pinned it but I saw him drill, pin, weld, grind and refinish..all this for $20 bucks......Great guy, great work great price,,,,,,,He seems like a honest type so I doubt very much he is ripping anyone off, either be patient and you will get your order and great work or if your near Culver city then take the drive up.
Aimless
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Posted: 11/19/2008 6:49:19 AM
Originally Posted By BigDT:
I drove my 14.5 LMT upper to his home where he works out of his garage..called him on a Sat. and drove up the following Thursday night, he works days so nights is when he gets to do his gunsmith work, anyway, got there about 7PM and he permed a phantom in about 20 min. SUPER job, I cannot even tell where he pinned it but I saw him drill, pin, weld, grind and refinish..all this for $20 bucks......Great guy, great work great price,,,,,,,He seems like a honest type so I doubt very much he is ripping anyone off, either be patient and you will get your order and great work or if your near Culver city then take the drive up.

Come on, we have been around and around with him over stuff he takes years to get done. Yes some simple stuff he cranks right out, but other stuff just sits forever
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eguns-com
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Posted: 1/10/2009 9:03:30 PM
Ok, I have been trying to avoid this. I've talked to him in person at the SHOT show etc and he did do some small work for me in 2007 that had a fast turn around.

but I paid in full for a 6.8 barrel and I sent the check on about Dec 30 or 31 of 2005. So it has been 3 years. This past Feb he told me in person it would be 4-6 more weeks. I have not heard from him since. I sent a certified letter asking either for my barrel or my money back. That was in October. A week or two ago I sent a letter saying that I did not want the barrel any more as I had purchased a replacement but wanted my money back. I have not heard a thing from him.

I don't think is is trying to be dishonest. I think he got stuck in a hole he dug and does not know how to get out. First thing he can do is communicate with the customer and then start cranking on the work.
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CarlosC
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Posted: 1/14/2009 2:50:00 PM
I, unfortunately, am new to the whole mess having sent him my Bushmaster barrel for threading two weeks ago before discovering he has problems meetings his responsibilities. I have tried e-mailing him several times at first to inquire whether he simply received my barrel or not. No response. I sent him my barrel on Dec 29th and I know he took possession of it January 5th after 1PM.

I have a phone number listed for his business that I got from the Los Angeles Better Business Bureau if you'd like it. I also have his full name.

I will try to call him today. If I get no response, I will wait until Monday the 19th to give him the 2-week turnaround time he claims. After that, I am going to file a complaint with the BBB. He has a "D" rating, by the way, with the BBB.

Sucks to be me.
exocet
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Posted: 1/15/2009 8:44:43 PM
you can contact him through calguns.net.
63MPC_designer
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Posted: 1/22/2009 10:45:26 AM
I ordered three barrels from him almost 3 years ago, gave him a $750 deposit, for 1 chrome-moly and 2 ss match. After 15 months or so, with help from Aimless, I got the 2 ss canceled and got a $550 refund of that part of the deposit. I know he acquired a chromoly bb blank in early 2006 for about $70 (adams and bennett) from midwayusa, but I'm still waiting. Last time I looked I am still on his list of barrel customers.
OK, I just tried to go look at the list, and his website is gone.
Anyone?
Randall, if you read this, send me the blank and $100 and we'll forget about it.
Ray Sarchet
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Posted: 1/23/2009 5:11:45 PM
FYI: His website is now down, and email bounces.
eguns-com
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Posted: 1/23/2009 10:11:20 PM
I am about to file a fraud claim with the USPS. I would encourage others who have not received merchandise or refunds to do the same. I've cut him a lot of slack but over 3 years of full payment and repeated requests for either the barrel or a refund and most recently just a request for the money back as I finally found some other barrels to use. No answer. I sent certified and non-certified letters to his PO BOX. Nothing. Not a peep. Not a peep in almost a year.
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septic-tank13
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Posted: 1/24/2009 11:02:25 PM
he was going by "AR15barrels" over on the hide and stopped abruptly on sept. 18th...

funny he doesn't have a nickel to send back to you or your product, but he's got money to compete in the norcal tactical match. a friend of mine shot beside him this late fall at the match...

just trying not to swear so much...



CarlosC
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Posted: 1/31/2009 12:41:32 PM
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.
Naga
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Posted: 1/31/2009 3:35:44 PM
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!
eguns-com
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Posted: 1/31/2009 5:42:49 PM
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.
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caduckgunner
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Posted: 1/31/2009 9:45:19 PM
Originally Posted By eguns-com:
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.


I thought you were a sponsor on calguns? Did you try contacting him there? I'm surprised no one has cross posted this thread there.
eguns-com
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Posted: 2/2/2009 9:44:16 AM
Originally Posted By caduckgunner:
Originally Posted By eguns-com:
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.


I thought you were a sponsor on calguns? Did you try contacting him there? I'm surprised no one has cross posted this thread there.


Yes I have contacted him there and on another forum he has an account on plus US Mail certified (which he picked up)
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caduckgunner
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Posted: 2/2/2009 2:40:10 PM
Originally Posted By eguns-com:
Originally Posted By caduckgunner:
Originally Posted By eguns-com:
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.


I thought you were a sponsor on calguns? Did you try contacting him there? I'm surprised no one has cross posted this thread there.


Yes I have contacted him there and on another forum he has an account on plus US Mail certified (which he picked up)


Call him out there on the open forums. I think you have waited long enough.
Pstores
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Posted: 3/7/2009 2:53:00 PM
3 years?, he must be really back logged.................
JPN6336
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Posted: 3/8/2009 2:53:50 PM
I'm not sure what good it will do posting this here but at least I get to vent for a few minutes if nothing else.

I ordered a custom barrel in October of 2006 and sent in a deposit of nearly the entire price of the barrel. I have tried multiple times to get a hold of him with questions I had regarding the barrel and changes to the configuration. I received no response from those attempts. About a year ago I sent him a certified letter asking for a refund of my deposit and received no response from that either. I recently attempted to contact him on calguns.net once I saw that he was posting there and not here but that has brought me nothing either. I really wish he was more communicative because I've seen samples of his work and it's very good. I would really like to have work done by him but it seems that unless you're a rare case it can't be done.
exocet
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Posted: 3/8/2009 4:44:30 PM
Originally Posted By JPN6336:
I'm not sure what good it will do posting this here but at least I get to vent for a few minutes if nothing else.

I ordered a custom barrel in October of 2006 and sent in a deposit of nearly the entire price of the barrel. I have tried multiple times to get a hold of him with questions I had regarding the barrel and changes to the configuration. I received no response from those attempts. About a year ago I sent him a certified letter asking for a refund of my deposit and received no response from that either. I recently attempted to contact him on calguns.net once I saw that he was posting there and not here but that has brought me nothing either. I really wish he was more communicative because I've seen samples of his work and it's very good. I would really like to have work done by him but it seems that unless you're a rare case it can't be done.


are you in socal ? just drop by his shop or give him a call.
I had some work done by him few weeks ago. I always make sure to drop by his shop though to remind him He easily gets overwhelmed with other stuff so you have to keep asking for updates. But once it's done, the work is top notch.
JPN6336
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Posted: 3/8/2009 7:28:06 PM
Originally Posted By exocet:
Originally Posted By JPN6336:
I'm not sure what good it will do posting this here but at least I get to vent for a few minutes if nothing else.

I ordered a custom barrel in October of 2006 and sent in a deposit of nearly the entire price of the barrel. I have tried multiple times to get a hold of him with questions I had regarding the barrel and changes to the configuration. I received no response from those attempts. About a year ago I sent him a certified letter asking for a refund of my deposit and received no response from that either. I recently attempted to contact him on calguns.net once I saw that he was posting there and not here but that has brought me nothing either. I really wish he was more communicative because I've seen samples of his work and it's very good. I would really like to have work done by him but it seems that unless you're a rare case it can't be done.


are you in socal ? just drop by his shop or give him a call.
I had some work done by him few weeks ago. I always make sure to drop by his shop though to remind him He easily gets overwhelmed with other stuff so you have to keep asking for updates. But once it's done, the work is top notch.


His website doesn't list his shop address or phone number, could you post it?
eguns-com
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Posted: 3/18/2009 12:52:05 AM
[Last Edit: 3/18/2009 12:52:56 AM by eguns-com]
Originally Posted By eguns-com:
Originally Posted By caduckgunner:
Originally Posted By eguns-com:
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.


I thought you were a sponsor on calguns? Did you try contacting him there? I'm surprised no one has cross posted this thread there.


Yes I have contacted him there and on another forum he has an account on plus US Mail certified (which he picked up)


Ok, I just got back from being away a week at a Pat Rogers course, a visit to Dillon, and 2 days with the family at my brothers and driving to and from AZ. When I got back there was an almost full refund from Randall for the MIA barrel through a PMO. He subtracted out the cost of a bolt that he had sent me already (yes I did get it) but which he forgot he had me send back a year ago to headspace the barrel which never showed up. I have contacted him to get that straightened out / jog his memory and think we will get that taken care of as well (bolt sent back –– I would like to have it back).

So I consider this matter settled.

I do not think Randall has been trying to rip anybody off. I think things got out of hand for him and he had a hard time handling it and got behind and things just blew up.

Chad


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technique
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Posted: 3/18/2009 1:38:38 PM
Randall has done some custom work for me, I will dropping off a few more barrels to him this month. Quick turn around, He has an open door "while you wait" service a few nights a week.
Last time I was down in So Cal he gave me a few quick lessons and pointers on barrel turning, reaming, and crowning. Nice guy. All positive here. I contacted him via Calguns.net, Everyone over there had great things to say about him and his work.....strange reading this negative stuff here although the thread is pretty old.

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Posted: 3/18/2009 2:16:31 PM
Originally Posted By technique:
Randall has done some custom work for me, I will dropping off a few more barrels to him this month. Quick turn around, He has an open door "while you wait" service a few nights a week.
Last time I was down in So Cal he gave me a few quick lessons and pointers on barrel turning, reaming, and crowning. Nice guy. All positive here. I contacted him via Calguns.net, Everyone over there had great things to say about him and his work.....strange reading this negative stuff here although the thread is pretty old.



The issues seem to be not with "custom work" on barrels, but the custom new barrels people ordered and never got. He refunded me so I consider my matter settled. I also had some work done on existing barrels in 2007 that was very well done and reasonably quick.

Chad

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Shah-Mat
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Posted: 3/24/2009 7:17:35 AM
Ha. This thread cracks me up.

I shot next to Randall at the NCPPRC 1000 yd practice a while ago. He gets time to come out and play...

Being a businessman and a craftsman are rarely the same thing. Ive seen Randall's work, and I will vouch for the product. His attitude and business practices I cannot.

I sincerely hope ALL of the parties involved come to acceptable resolutions, and I hope Randall gets to continue doing work. Just a little less of it from now on.
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Posted: 3/24/2009 8:17:56 AM
Still waiting for my custom 5.45x39 upper than the check was cashed on over a year and a half ago.

No response to e-mails or any other attempted communication either.
Told to me by a friend... "If God doesn't destroy San Fransisco, he at least needs to apologize to Sodom and Gomorrah..."

13.1 miles is a long distance to run...
Naga
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Posted: 3/31/2009 10:17:17 PM
[Last Edit: 4/21/2009 8:55:04 PM by Naga]
Can someone give me advice as to what I can do to either get my 2 uppers back or motivate him to finish the job? At least he hasn't cashed my check that I sent him with my uppers back in December 2008. I would even be okay with waiting another month or two provided that he let's me know what's going on and when to expect them. I've sent emails and phone calls on a weekly basis and it just gets bounced back (both email and voicemail boxes are full).

ETA: I sent him a private message via Calguns.net on March 19, but he hasn't viewed it (it's now April 21).
"Don't piss down my back and tell me it's raining."
GearForGuns
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Posted: 4/1/2009 6:38:48 PM
You all need to start posting these complaints over at calguns.net!!!!!!

He has something like 15,000 posts over there and they treat him like some kind of a god!

Here is a link to his user info at calguns.net

http://www.calguns.net/calgunforum/member.php?u=6073


Good luck to all of you!!!!!




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Posted: 4/2/2009 5:49:09 PM
Okay, you guys with outstanding orders please post when (if) you get your stuff or get a refund. I'm leaving a link to this in my sig line to get this some more attention, maybe that will be a motivator.

Anyone coming here from getting curious and cutting and pasting the line from my sig line feel free to bump this (one time only)
ar15barrels.com feedback thread
http://www.ar15.com/forums/topic.html?b=7&f=109&t=492845&page=1
shadow
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Posted: 4/6/2009 1:15:36 AM
The guy should be in jail.

3 years to get a blank turned? It isn't rocket science, maybe theft, fraud or something like that.



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Posted: 4/6/2009 12:49:03 PM
I also got my bolt back over the weekend (see my previous refund post a week or two ago) so I am in the clear with Randall now.
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Pstores
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Posted: 4/12/2009 10:18:18 AM
Originally Posted By shadow:
The guy should be in jail.

3 years to get a blank turned? It isn't rocket science, maybe theft, fraud or something like that.






People really should file compliants with the proper athorities. Then him and Georgie can spend sometime together.
shadow
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Posted: 4/15/2009 5:38:44 PM
Well, one thing that they shouldnt do is allow it to run on that long.

Others are sending in orders and the previous ones arent filled yet.

If I didnt know that, I may send something out there. wtf? Just saying.

Not the type of person I would want to do business with.

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Posted: 5/4/2009 3:16:14 PM
I know that AR15 Barrels had a lot of bad press. I had considered jumping on the dog pile myself. The first I heard of AR15 while there was an ongoing discussion between AR15 Barrels and Cardinal Armory (formerly Ko-Tonics). I accepted that manufacturers on AR15.com were honorable. I sent a 14.5 in a Bushmaster barrel and Phantom FH for a pin and weld job in Jan 2009. I sent a letter to AR15 Barrels for an update or to return the barrel if he could not complete the job. AR 15 Barrels was unreachable by email. I begrudgingly chalked the barrel off as a loss. AR 15 Barrels returned my barrel back to me in April 2009 with the work completed. I consider myself fortunate. I hope Randall is able to perform the work he had promised, send out parts ordered, and engage better customer service. Manufacturers, gunsmiths, and parts distributors have to work as well or better than those from other industries. If there is a loss of trust, and there is plenty of wolves in sheep's clothing, or the industry and consumers are all going to sink. I know there are those out there who absolutely livid, and rightfully so. I just wanted to get this out to show AR 15 Barrels can do the right thing. Hopefully, AR 15 Barrels can pull out of the situation it is in and fulfill the orders placed with it and regain the trust and respect of the shooting community.
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Posted: 5/14/2009 1:40:30 AM
Originally Posted By eguns-com:
Originally Posted By eguns-com:
Originally Posted By caduckgunner:
Originally Posted By eguns-com:
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.


I thought you were a sponsor on calguns? Did you try contacting him there? I'm surprised no one has cross posted this thread there.


Yes I have contacted him there and on another forum he has an account on plus US Mail certified (which he picked up)


Ok, I just got back from being away a week at a Pat Rogers course, a visit to Dillon, and 2 days with the family at my brothers and driving to and from AZ. When I got back there was an almost full refund from Randall for the MIA barrel through a PMO. He subtracted out the cost of a bolt that he had sent me already (yes I did get it) but which he forgot he had me send back a year ago to headspace the barrel which never showed up. I have contacted him to get that straightened out / jog his memory and think we will get that taken care of as well (bolt sent back –– I would like to have it back).

So I consider this matter settled.

I do not think Randall has been trying to rip anybody off. I think things got out of hand for him and he had a hard time handling it and got behind and things just blew up.

Chad





I'll have to agree with you wholeheartedly, Chad, Randall is not trying to rip anybody off. He is keeping peoples' money for years, when he could just return it and the gear they sent in if he doesn't want to do the job. Are you listening??? YEARS, not days, or weeks, or a few months. YEARSSSSSSSSSSSSSS. So I agree, he is not trying, he IS and CONTINUES to steal from people.
You know, this is why con men always can find another easy mark. Because when somebody just keeps talking a good line of shit, the naive people just keep nodding their heads...."Uh, yup, he's a good ole boy, just send him some more money. He's only had that other guy's money for 4 years now. I just know he's having a hard time handling it."

No....he's having a great time selling out the gear people sent him to work on, and pocketing the money they sent him. Then he just moves on to another site. He's REAL smart. A dishonest crook, but a smart one. It's the other fools that keep singing his praises that need a reality check.
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Posted: 5/14/2009 1:55:57 AM
Originally Posted By rain252:
Originally Posted By eguns-com:
Originally Posted By eguns-com:
Originally Posted By caduckgunner:
Originally Posted By eguns-com:
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.


I thought you were a sponsor on calguns? Did you try contacting him there? I'm surprised no one has cross posted this thread there.


Yes I have contacted him there and on another forum he has an account on plus US Mail certified (which he picked up)


Ok, I just got back from being away a week at a Pat Rogers course, a visit to Dillon, and 2 days with the family at my brothers and driving to and from AZ. When I got back there was an almost full refund from Randall for the MIA barrel through a PMO. He subtracted out the cost of a bolt that he had sent me already (yes I did get it) but which he forgot he had me send back a year ago to headspace the barrel which never showed up. I have contacted him to get that straightened out / jog his memory and think we will get that taken care of as well (bolt sent back –– I would like to have it back).

So I consider this matter settled.

I do not think Randall has been trying to rip anybody off. I think things got out of hand for him and he had a hard time handling it and got behind and things just blew up.

Chad





I'll have to agree with you wholeheartedly, Chad, Randall is not trying to rip anybody off. He is keeping peoples' money for years, when he could just return it and the gear they sent in if he doesn't want to do the job. Are you listening??? YEARS, not days, or weeks, or a few months. YEARSSSSSSSSSSSSSS. So I agree, he is not trying, he IS and CONTINUES to steal from people.
You know, this is why con men always can find another easy mark. Because when somebody just keeps talking a good line of shit, the naive people just keep nodding their heads...."Uh, yup, he's a good ole boy, just send him some more money. He's only had that other guy's money for 4 years now. I just know he's having a hard time handling it."

No....he's having a great time selling out the gear people sent him to work on, and pocketing the money they sent him. Then he just moves on to another site. He's REAL smart. A dishonest crook, but a smart one. It's the other fools that keep singing his praises that need a reality check.


There is a lot of conjecture here that is not backed up by fact.

I know about years. Mine was 3 years of full payment on an upper. Which he refunded a few months after I sent him the request to do so.

It seems that most of really long years ones are complete uppers. Ones where a deposit was paid, or in a few cases a full price was paid, but not gear that was sent in to be worked on. Most of that is done in a few months from reports. Randall is not selling gear and pocketing money and moving on, unless you have concrete facts to back that assertion up. I have yet to see a report of someone that Randall stole from. He has refunded or completed the work in all cases I am aware of, or people have not requested a refund and are still in his queue. Yes, it is taking way too long and he needs to fix that. I am not excusing that. However, I stand by my assertion that it is not a planned (or unplanned) con. Rather someone who got in over his head, probably burned out some as well, and is way way behind on things. Not terribly organized. None of which behavior I am defending. But please present solid verifiable facts that he is a real crook and not just a burned out disorganized "bumbling" craftsman. I am not saying anyone should send him new work at this time. I wouldn't at the moment. But he is not out stealing from people either.

Chad

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magnumtc
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Posted: 5/14/2009 7:45:47 AM
Originally Posted By rain252:
Originally Posted By eguns-com:
Originally Posted By eguns-com:
Originally Posted By caduckgunner:
Originally Posted By eguns-com:
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.


I thought you were a sponsor on calguns? Did you try contacting him there? I'm surprised no one has cross posted this thread there.


Yes I have contacted him there and on another forum he has an account on plus US Mail certified (which he picked up)


Ok, I just got back from being away a week at a Pat Rogers course, a visit to Dillon, and 2 days with the family at my brothers and driving to and from AZ. When I got back there was an almost full refund from Randall for the MIA barrel through a PMO. He subtracted out the cost of a bolt that he had sent me already (yes I did get it) but which he forgot he had me send back a year ago to headspace the barrel which never showed up. I have contacted him to get that straightened out / jog his memory and think we will get that taken care of as well (bolt sent back –– I would like to have it back).

So I consider this matter settled.

I do not think Randall has been trying to rip anybody off. I think things got out of hand for him and he had a hard time handling it and got behind and things just blew up.

Chad





I'll have to agree with you wholeheartedly, Chad, Randall is not trying to rip anybody off. He is keeping peoples' money for years, when he could just return it and the gear they sent in if he doesn't want to do the job. Are you listening??? YEARS, not days, or weeks, or a few months. YEARSSSSSSSSSSSSSS. So I agree, he is not trying, he IS and CONTINUES to steal from people.
You know, this is why con men always can find another easy mark. Because when somebody just keeps talking a good line of shit, the naive people just keep nodding their heads...."Uh, yup, he's a good ole boy, just send him some more money. He's only had that other guy's money for 4 years now. I just know he's having a hard time handling it."

No....he's having a great time selling out the gear people sent him to work on, and pocketing the money they sent him. Then he just moves on to another site. He's REAL smart. A dishonest crook, but a smart one. It's the other fools that keep singing his praises that need a reality check.



Chad, I have to disagree with you as well on this one. I find it unacceptable to let someone have my money for THREE years! Maybe you can afford to float someone a three year loan for $500, but a lot of us on here can't. To top it off, it sounds like you have to track him down for updates. So add zero communication to the mix and and I honestly don't understand how you can defend him.

Sorry, but I don't buy the "good ol boy" argument either. "Ummm....he is really an OK guy, and you will get your item you paid for in a couple of years" is pretty pitiful. Like the old saying goes, if you find yourself over your head QUIT digging!!

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Posted: 5/14/2009 1:03:07 PM
Originally Posted By magnumtc:
Originally Posted By rain252:
Originally Posted By eguns-com:
Originally Posted By eguns-com:
Originally Posted By caduckgunner:
Originally Posted By eguns-com:
Originally Posted By Naga:
Originally Posted By CarlosC:
Happy resolution!!! I contacted Randall through Calguns.net as suggested a couple of weeks ago. No threats or anything like that, I just asked him to please finish the job or return my barrel. He completed my barrel and it arrived today. I must say, I am impressed with the quality of his work. I hope he's able to straighten out the mess he appears to have gotten himself into.


He has two of my uppers for re-profiling since mid-December 2008. I can't reach him through email or phone, so I'll try to contact him through Calguns.net. Wish me luck!


Good luck!

I have been very patient –– since end of Dec 2005 for a paid in full barrel. Only recently did I tell him that I wanted my money back after telling him to send the barrel or the money back in October 2008 by certified mail. I have had no response. No acknowledgement at all. He has had my money –– 100% payment –– since the end of Dec 2005 (ok, he probably got it the first couple days of 2006).

He does seem to get what he calls "shop work" done –– small jobs on existing barrels like profiling, threading, flash suppressors, etc. reasonably fast. I had him do a few things in the Fall of 2007 that came back within about 4-5 weeks if I remember right.

But I ended up paying for new barrels to replace the one I have been waiting for for over 3 years and I now want my money back. I do not want the barrel.


I thought you were a sponsor on calguns? Did you try contacting him there? I'm surprised no one has cross posted this thread there.


Yes I have contacted him there and on another forum he has an account on plus US Mail certified (which he picked up)


Ok, I just got back from being away a week at a Pat Rogers course, a visit to Dillon, and 2 days with the family at my brothers and driving to and from AZ. When I got back there was an almost full refund from Randall for the MIA barrel through a PMO. He subtracted out the cost of a bolt that he had sent me already (yes I did get it) but which he forgot he had me send back a year ago to headspace the barrel which never showed up. I have contacted him to get that straightened out / jog his memory and think we will get that taken care of as well (bolt sent back –– I would like to have it back).

So I consider this matter settled.

I do not think Randall has been trying to rip anybody off. I think things got out of hand for him and he had a hard time handling it and got behind and things just blew up.

Chad





I'll have to agree with you wholeheartedly, Chad, Randall is not trying to rip anybody off. He is keeping peoples' money for years, when he could just return it and the gear they sent in if he doesn't want to do the job. Are you listening??? YEARS, not days, or weeks, or a few months. YEARSSSSSSSSSSSSSS. So I agree, he is not trying, he IS and CONTINUES to steal from people.
You know, this is why con men always can find another easy mark. Because when somebody just keeps talking a good line of shit, the naive people just keep nodding their heads...."Uh, yup, he's a good ole boy, just send him some more money. He's only had that other guy's money for 4 years now. I just know he's having a hard time handling it."

No....he's having a great time selling out the gear people sent him to work on, and pocketing the money they sent him. Then he just moves on to another site. He's REAL smart. A dishonest crook, but a smart one. It's the other fools that keep singing his praises that need a reality check.



Chad, I have to disagree with you as well on this one. I find it unacceptable to let someone have my money for THREE years! Maybe you can afford to float someone a three year loan for $500, but a lot of us on here can't. To top it off, it sounds like you have to track him down for updates. So add zero communication to the mix and and I honestly don't understand how you can defend him.

Sorry, but I don't buy the "good ol boy" argument either. "Ummm....he is really an OK guy, and you will get your item you paid for in a couple of years" is pretty pitiful. Like the old saying goes, if you find yourself over your head QUIT digging!!



I did not say any of that was acceptable. I did not appreciate it myself. I am not trying to defend him totally, just trying to make sure that the accusations are correct and help people understand what I guess happened. What I did say is that I don't think he is purposefully trying to rip people off. I think he got in over his head and things got out of hand (read what I previously posted). That is not acceptable. But it does not mean he is the scum of the earth trying to rip people off either.

Chad

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rain252
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Posted: 5/14/2009 8:15:56 PM
[Last Edit: 5/14/2009 8:22:12 PM by rain252]
Enough people on this site have posted enough times about Randall having their gear and money for many months, some for years, and that he refuses to communicate back when they have made multiple attempts to get a resolution. To some people, thats "getting in over his head" , to others, that is theft. Those people's posts are enough "verifiable" facts for me. I didn't see anybody call him the scum of the earth here. But to me, his behavior adds up that he is dishonest. Are we to believe those people are all lying? Surrrrre.

That's why he is banned here, as he should be. Just like a con man, he moved on and set up shop elsewhere. And just like all other con men, he talks a good enough line, and actually does some peoples' work (maybe even most), and buddies up to enough people to keep a certain faction, known as fanboys, singing his prasies. It's actually pretty clever. But dishonest. If you were one of those people who sent him in hundreds of dollars worth of gear and a buttload of cash, and several years have gone by and he is too "in over his head" to make it right, you wouldn't be here talking as his chump.
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