Payment submitted on form 1 online will not let me sign the form

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[ARCHIVED THREAD] - Payment submitted on form 1 online will not let me sign the form

Posted: 6/22/2016 7:31:43 PM EDT

should I just call my bank and have them stop payment because I refuse to wait 45 days to get my money back. Or is there some other method to try?

Posted: 6/22/2016 7:41:03 PM EDT

[#1]

Did you check the box?

Posted: 6/22/2016 7:45:06 PM EDT

[#2]

Yes I got an email confirmation saying I paid and it's already pending in my account

Posted: 6/22/2016 8:25:54 PM EDT

[#3]

Weird. Had a friend try and submit and did the same thing, only he didnt click the box, so it stayed as Draft, and he'd paid $200. Maybe email ATF and give them your # from the payment, showing you paid?

Posted: 6/22/2016 9:34:29 PM EDT

[#4]

That's exactly what happened to me

thank you for confirming this wasn't only me. If they give me the 30-45 day BS speech tomorrow looks like the ACR will stay a title 1 I'm kinda done fucking with it.

Posted: 6/22/2016 10:13:12 PM EDT

[#5]

Same thing happened to me on Tuesday. Paid. Email confirmation. Wouldn't let me sign it after the charge screen closed. No answer yet.

Posted: 6/22/2016 10:40:32 PM EDT

[#6]

I just resubmitted my disapproved form 1 and didn't have any issues.

Posted: 6/22/2016 10:57:57 PM EDT

[#7]

Open up the draft and see if it is marked as electronically signed. Mine did the same thing to me, gave me an error when I clicked sign and submit, and I clicked it again and it sent me another email about form submitted(not payment x2 though) but the numbers were all blank. Happened to a friend as well.

Posted: 6/23/2016 1:43:41 AM EDT

[#8]

Same happened to me. I clicked the 'X' to close the window instead of "Close" . I paid again and clicked "Close" and then I was able to sign and submit. Now to go through the hassle of requesting a refund.

Posted: 6/23/2016 3:35:32 PM EDT

[#9]

I did this this morning after speaking to James? I guess he's the guy who does the refunds he was actually plesent to talk to and said he would have me refunded in about a week. I'm glad I got ahold of this guy because the customer service guy I got first kept saying you need to email this generic email.gov over and over again even though I told him it wasn't going to happen. I think he may have only been programmed to say one sentence haha.

Posted: 6/24/2016 1:22:06 PM EDT

[#10]

Same thing happened to me. After a lot of calls, I got in touch with someone who was familiar with the issue and she was able to get it fixed for me. PM me if you would like her contact info.

Posted: 6/24/2016 9:10:20 PM EDT

[#11]

Today when I entered one, I had to open up the draft form to make sure it was correct, then it let me sign and submit. Eforms seems to be mostly broken today though.

Posted: 7/1/2016 8:39:21 PM EDT

[#12]

Eforms is broken today too. It won't let me pay, giving me a system error.

Posted: 7/1/2016 8:53:11 PM EDT

[#13]

I had an issue with it today as well. Payment and "signature" went fine but had a greyed out error message pop up at the end. Read like an Oracle "null" error.

Every screen crawled slowly but after waiting on it, still showed paid and submitted. I saved a screen capture of the error in case it turns into something.

Only my second SBR so I hope it goes without error. I might have to throw a 3rd in quickly just to be safe.

Posted: 7/1/2016 8:53:42 PM EDT

[#14]

Quote History

Quoted:
Eforms is broken today too. It won't let me pay, giving me a system error.

View Quote

Guessing that's you on the other site but a different user name? If not, eForms and the payment site (pay.gov) are separate. Not uncommon to have one work and the other not.

[ARCHIVED THREAD] - Payment submitted on form 1 online will not let me sign the form

Armory » Short Barreled Rifles (SBR)

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