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User Panel
User Panel
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Posted: 12/18/2014 6:53:54 PM EDT
I'm having trouble getting past the pay part. When I click the pay button this is is all it shows:
Any Ideas what to do? Thanks! |
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Posted: 12/18/2014 7:03:12 PM EDT
[#1]
Most likely you have a browser issue (plugin, etc.). I would use Chrome. I find that I avoid almost all problems using Chrome as a browser.
SFC out. |
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Posted: 12/18/2014 7:12:17 PM EDT
[#2]
That thought crossed my mind, though oddly the other pop up windows worked just fine.
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Posted: 12/18/2014 7:26:48 PM EDT
[#3]
Quote HistoryQuoted:
Most likely you have a browser issue (plugin, etc.). I would use Chrome. I find that I avoid almost all problems using Chrome as a browser. SFC out. This solved any and all issues. |
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Posted: 12/18/2014 7:47:15 PM EDT
[#4]
Quote HistoryQuoted:
That thought crossed my mind, though oddly the other pop up windows worked just fine. Pay.gov is a different site than EForms. That's why you could get some, but not that one. |
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Posted: 12/18/2014 7:54:03 PM EDT
[#5]
I downloaded chrome and tried again. That fixed it. Now the wait begins! Thanks for the suggestion guys!
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Posted: 12/18/2014 7:58:48 PM EDT
[#6]
Quote HistoryQuoted:
I downloaded chrome and tried again. That fixed it. Now the wait begins! Thanks for the suggestion guys! Next time just hit the back button and try again. I have to do that every time. |
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Posted: 12/18/2014 9:41:08 PM EDT
[#7]
Quote HistoryQuoted:
Next time just hit the back button and try again. I have to do that every time. Quote HistoryQuoted:
Quoted:
I downloaded chrome and tried again. That fixed it. Now the wait begins! Thanks for the suggestion guys! Next time just hit the back button and try again. I have to do that every time. Me too. I'm using Safari and ever step of the process was super easy except for paying. |
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Posted: 12/19/2014 1:36:49 AM EDT
[#8]
1st stamp submission here. Used (**EDIT** SAFARI) with no issues.
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Posted: 12/19/2014 2:48:46 AM EDT
[#9]
This is the disclaimer posted on the login page of the ATF eForms
"Notice to eForms Users: ATF recommends the use of Internet Explorer 8 or Safari OS X (10.7.5) as your browser. The use of other browsers, such as Internet Explorer 9, Google Chrome, or Mozilla Firefox, may present problems for registration and submission. ATF is working to resolve these issues and will provide updates regarding resolution to the users. " I used Safari and was able to submit it without issue. |
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Posted: 12/19/2014 10:06:58 PM EDT
[#10]
i use firefox and had no issues at all.
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