I don't have a SimpliSafe, but my alarm company (Alarm Relay) called me last night after midnight to say that the "dining room motion" was triggered. I was not home, and asked them to dispatch. I have never had any zone trigger in 10 years, except when I did it during entrance or exit.
I then called the police myself, and asked them to dispatch directly. Alarm Relay had not called them yet, but evidently soon did.
I then drove to the house. Since I was 14 minutes away, I did not bother to put on a handgun, as I knew the police would beat me there - and I didn't want to confuse them with me having a gun and them not knowing who I was.
When I got to the house, it was all dark. I figured the police had checked it out, and left already. I walked up to the dining-room window to see if the screen was broken. It was not. I then realized that maybe the police never came? Maybe they were still coming? I felt exposed without having a pistol. I went to the street and waited.
Six minutes later, a lone police car shows up. No lights or anything.
20 minute response time!!!
I was dumb to not bring a gun. I was dumb to assume the police felt the same sense of urgency as I did.
He said they were "short handed."
I explained that I was the home-owner, and that I have never had a false alarm. The officer responded "Didn't you have a false alarm last week?" I replied that last week I set off the alarm myself, my cell phone was dead and so I could not call off the alarm company, and I used the land line and called the police station to notify them that they didn't need to respond. Sounds like my courtesy call to them the week prior made them less interested in responding to this real alarm. My mistake for trying to help them out I guess. In 10 years - this was the first and only time that they have ever been dispatched to my house for an alarm, but they felt no need to rush.
We walked the house. Again, I felt dumb for not having a pistol. The cop had one, but I was leading him, and I didn't want to jump behind him if we spotted someone. No evidence of a break in. No explanation for why the PIR tripped. No heat source. Maybe a bat in the house? I will replace the PIR just to be sure it is not malfunctioning.
From now on, I am my own first responder, and will bring a gun. Anyone who wants to depend on the police to respond to their alarm in leu of having their own first response with a firearm and flashlight is nuts.