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Posted: 4/21/2014 3:52:28 PM EDT
[#1]
Never had that problem with mine in the desert. Put a few drops of lube at the base of the blade. If you send it back they will take care of you also.
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Posted: 4/21/2014 3:54:16 PM EDT
[#2]
Contact their service department. You'll be taken care of.
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Posted: 4/21/2014 3:54:26 PM EDT
[#3]
I have had mine for longer than 5 years EDC, not one problem
I am sure Benchmade will fix it |
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Posted: 4/21/2014 4:09:11 PM EDT
[#4]
Quote HistoryQuoted:
I have had mine for longer than 5 years EDC, not one problem I am sure Benchmade will fix it I bought it from bladehq.com plus benchmade will not let you send it to them. You have to send it to them though who you bought it from. 
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Posted: 4/21/2014 4:41:04 PM EDT
[#5]
Blow it out with an air compressor and get some oil in there before you box it up. Don't cost nuthin'
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Posted: 4/21/2014 4:44:01 PM EDT
[#6]
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Blow it out with an air compressor and get some oil in there before you box it up. Don't cost nuthin' I have only carried it for two days. I don't think that's enough time for crap to get in there :( |
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Posted: 4/21/2014 6:17:05 PM EDT
[#7]
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I have only carried it for two days. I don't think that's enough time for crap to get in there :( Quote HistoryQuoted:
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Blow it out with an air compressor and get some oil in there before you box it up. Don't cost nuthin' I have only carried it for two days. I don't think that's enough time for crap to get in there :( Sometimes "stuff" from the manufacturing process is the problem with brand new knives. I'd lube it up real good and blow it out as suggested. If that doesn't work. Call BladeHQ. They may replace it or they can send it in for you. Both BladeHQ and Benchmade have top notch customer service. I'm 100% sure you'll be happy even if you can't fix it on your own. |
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Posted: 4/21/2014 6:40:18 PM EDT
[#8]
When it doesn't fully eject you can grab the tip of the blade and pull it to it's locked position. Sounds like maybe something's jumping over and not locking as it should. I wish I could be more helpful but I've never had mine apart. I would do as others have suggested and blow it out really good with compressed air, lube good, and repeat several times. If you're still having issues I would send it back to let them fix it.
I didn't know you couldn't send them directly to Benchmade. |
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Posted: 4/21/2014 8:12:29 PM EDT
[#9]
I'm pretty sure you can send in knives to Benchmade. I know you can send a blade in for a replacement blade for $25-$35 so I would assume there wouldn't be a problem sending one in for repair.
Also, I know it's tempting to sit on the couch and open and close the knife a bunch "for fun" but any moving mechanical parts do wear down over time. I'm not suggesting that you wore them down, as it definitely should be that worn after 200 times, but if you were to do that over and over and over it would wear it down bad. I mean if you consider that normal use, for someone isn't cutting stuff all the time for work, is maybe opening it once a day. That's 200 days of use. It adds up quick. That's why I'm not a fan of auto knives that won't function right if the mechanism fails. Hell, the way most knives are made you can deploy them just as fast, if not faster(wave feature), than autos. Again, not saying that you wore the mechanism down. There is no reason it shouldn't be working with that small amount of use. Just food for thought. |
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Posted: 4/22/2014 4:30:31 AM EDT
[#10]
Quote HistoryQuoted:
I'm pretty sure you can send in knives to Benchmade. I know you can send a blade in for a replacement blade for $25-$35 so I would assume there wouldn't be a problem sending one in for repair. Also, I know it's tempting to sit on the couch and open and close the knife a bunch "for fun" but any moving mechanical parts do wear down over time. I'm not suggesting that you wore them down, as it definitely should be that worn after 200 times, but if you were to do that over and over and over it would wear it down bad. I mean if you consider that normal use, for someone isn't cutting stuff all the time for work, is maybe opening it once a day. That's 200 days of use. It adds up quick. That's why I'm not a fan of auto knives that won't function right if the mechanism fails. Hell, the way most knives are made you can deploy them just as fast, if not faster(wave feature), than autos. Again, not saying that you wore the mechanism down. There is no reason it shouldn't be working with that small amount of use. Just food for thought. Benchmade says right on their website and manuals not to send autos in. You can others but not autos. |
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Posted: 4/22/2014 4:54:35 AM EDT
[#11]
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I have had mine for longer than 5 years EDC, not one problem I am sure Benchmade will fix it This. |
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Posted: 4/22/2014 5:26:32 AM EDT
[#12]
Nobody wants to fix autos sent to them because states like Ohio, New York, California all have crazy stupid laws about knives. The manufacturers don't want to deal with it, Where you bought it from is fine. Even though I am in Florida, where blades like this are common place, I had to send AND RECEIVE my microtech ultratech from a secondary source.
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Posted: 4/22/2014 5:29:16 AM EDT
[#13]
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Contact their service department. You'll be taken care of. They have excellent CS |
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Posted: 4/22/2014 2:03:36 PM EDT
[#14]
Quote HistoryQuoted:
When it doesn't fully eject you can grab the tip of the blade and pull it to it's locked position. Sounds like maybe something's jumping over and not locking as it should. I wish I could be more helpful but I've never had mine apart. I would do as others have suggested and blow it out really good with compressed air, lube good, and repeat several times. If you're still having issues I would send it back to let them fix it. I didn't know you couldn't send them directly to Benchmade. Yes, it's a federal felony to mail automatic knives across state lines (with some narrow exceptions). |
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Posted: 4/22/2014 2:49:39 PM EDT
[#15]
Well I sent it back to blade hq. So we will see how long it takes to get a new one and see if it has the same problems. Maybe I should get a back one, od ones might be bad?
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Posted: 4/23/2014 7:26:38 AM EDT
[#16]
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I bought it from bladehq.com plus benchmade will not let you send it to them. You have to send it to them though who you bought it from. Quote HistoryQuoted:
Quoted:
I have had mine for longer than 5 years EDC, not one problem I am sure Benchmade will fix it I bought it from bladehq.com plus benchmade will not let you send it to them. You have to send it to them though who you bought it from. That's untrue |
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Posted: 4/23/2014 2:58:21 PM EDT
[#17]
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That's untrue Quote HistoryQuoted:
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I have had mine for longer than 5 years EDC, not one problem I am sure Benchmade will fix it I bought it from bladehq.com plus benchmade will not let you send it to them. You have to send it to them though who you bought it from. That's untrue It says it right in the manual |
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Posted: 4/23/2014 6:01:00 PM EDT
[#18]
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It says it right in the manual Quote HistoryQuoted:
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I have had mine for longer than 5 years EDC, not one problem I am sure Benchmade will fix it I bought it from bladehq.com plus benchmade will not let you send it to them. You have to send it to them though who you bought it from. That's untrue It says it right in the manual mine doesn't. I sent my Benchmade auto directly to them for sharpening and service. Not more than a month ago. |
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Posted: 4/23/2014 6:09:45 PM EDT
[#19]
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mine doesn't. I sent my Benchmade auto directly to them for sharpening and service. Not more than a month ago. Quote HistoryQuoted:
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I have had mine for longer than 5 years EDC, not one problem I am sure Benchmade will fix it I bought it from bladehq.com plus benchmade will not let you send it to them. You have to send it to them though who you bought it from. That's untrue It says it right in the manual mine doesn't. I sent my Benchmade auto directly to them for sharpening and service. Not more than a month ago. You can send it direct to them, they just won't send it back. 
EDIT: From Benchmade FAQ "Q. How do I, as a private citizen purchase an Automatic knife from Benchmade®? I don't agree with Benchmade's Automatic knife policy and repair policy. A. Benchmade Knife Company, Inc. follows guidelines outlined in the Federal Codes, which prohibit us to ship Automatic knife(s) to anyone other than Public Safety/Military. To comply, you have the option of registering with this website as the "Public Safety/Military" web account type, and digitally sign the Auto Knife Opening Acknowledgment Form. We do not make any exceptions to this Law, which is not applicable to Oregon Residents at this time." Link |
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Posted: 4/23/2014 6:23:48 PM EDT
[#20]
Quote Historymine doesn't. I sent my Benchmade auto directly to them for sharpening and service. Not more than a month ago. You can send it direct to them, they just won't send it back.
I got mine back. I wish you guys would quit spreading these myths. Go online. Print the form from Benchmade. All it does is cover their ass. In that form you will sign claiming military or police affiliation. You put that form in the box with the knife and ship it to them. It's that simple. |
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Posted: 4/23/2014 6:28:23 PM EDT
[#21]
Quote HistoryEDIT: From Benchmade FAQ "Q. How do I, as a private citizen purchase an Automatic knife from Benchmade®? I don't agree with Benchmade's Automatic knife policy and repair policy. A. Benchmade Knife Company, Inc. follows guidelines outlined in the Federal Codes, which prohibit us to ship Automatic knife(s) to anyone other than Public Safety/Military. To comply, you have the option of registering with this website as the "Public Safety/Military" web account type, and digitally sign the Auto Knife Opening Acknowledgment Form. We do not make any exceptions to this Law, which is not applicable to Oregon Residents at this time." Link See that part in blue?? That's what I did. Had mine sent in, fixed, customized with my name and back in less than a month. Not more than a month ago. If you choose to not believe it that's up to you. |
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Posted: 4/23/2014 6:48:13 PM EDT
[#22]
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See that part in blue?? That's what I did. Had mine sent in, fixed, customized with my name and back in less than a month. Not more than a month ago. If you choose to not believe it that's up to you. Quote HistoryQuoted:
EDIT: From Benchmade FAQ "Q. How do I, as a private citizen purchase an Automatic knife from Benchmade®? I don't agree with Benchmade's Automatic knife policy and repair policy. A. Benchmade Knife Company, Inc. follows guidelines outlined in the Federal Codes, which prohibit us to ship Automatic knife(s) to anyone other than Public Safety/Military. To comply, you have the option of registering with this website as the "Public Safety/Military" web account type, and digitally sign the Auto Knife Opening Acknowledgment Form. We do not make any exceptions to this Law, which is not applicable to Oregon Residents at this time." Link See that part in blue?? That's what I did. Had mine sent in, fixed, customized with my name and back in less than a month. Not more than a month ago. If you choose to not believe it that's up to you. O/P is not military/public safety. |
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Posted: 4/23/2014 6:52:52 PM EDT
[#23]
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O/P is not military/public safety. Quote HistoryQuoted:
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EDIT: From Benchmade FAQ "Q. How do I, as a private citizen purchase an Automatic knife from Benchmade®? I don't agree with Benchmade's Automatic knife policy and repair policy. A. Benchmade Knife Company, Inc. follows guidelines outlined in the Federal Codes, which prohibit us to ship Automatic knife(s) to anyone other than Public Safety/Military. To comply, you have the option of registering with this website as the "Public Safety/Military" web account type, and digitally sign the Auto Knife Opening Acknowledgment Form. We do not make any exceptions to this Law, which is not applicable to Oregon Residents at this time." Link See that part in blue?? That's what I did. Had mine sent in, fixed, customized with my name and back in less than a month. Not more than a month ago. If you choose to not believe it that's up to you. O/P is not military/public safety. Neither am I. They don't check. They are just covering their ass. That's why you sign it. It's on you. |
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Posted: 4/23/2014 7:14:21 PM EDT
[#24]
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Neither am I. They don't check. They are just covering their ass. That's why you sign it. It's on you. Quote HistoryQuoted:
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EDIT: From Benchmade FAQ "Q. How do I, as a private citizen purchase an Automatic knife from Benchmade®? I don't agree with Benchmade's Automatic knife policy and repair policy. A. Benchmade Knife Company, Inc. follows guidelines outlined in the Federal Codes, which prohibit us to ship Automatic knife(s) to anyone other than Public Safety/Military. To comply, you have the option of registering with this website as the "Public Safety/Military" web account type, and digitally sign the Auto Knife Opening Acknowledgment Form. We do not make any exceptions to this Law, which is not applicable to Oregon Residents at this time." Link See that part in blue?? That's what I did. Had mine sent in, fixed, customized with my name and back in less than a month. Not more than a month ago. If you choose to not believe it that's up to you. O/P is not military/public safety. Neither am I. They don't check. They are just covering their ass. That's why you sign it. It's on you. isint that falsifying and illegal to say you are mil or LEO? |
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Posted: 4/23/2014 7:16:06 PM EDT
[#25]
Quote HistoryQuoted:
isint that falsifying and illegal to say you are mil or LEO? Quote HistoryQuoted:
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Quoted:
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EDIT: From Benchmade FAQ "Q. How do I, as a private citizen purchase an Automatic knife from Benchmade®? I don't agree with Benchmade's Automatic knife policy and repair policy. A. Benchmade Knife Company, Inc. follows guidelines outlined in the Federal Codes, which prohibit us to ship Automatic knife(s) to anyone other than Public Safety/Military. To comply, you have the option of registering with this website as the "Public Safety/Military" web account type, and digitally sign the Auto Knife Opening Acknowledgment Form. We do not make any exceptions to this Law, which is not applicable to Oregon Residents at this time." Link See that part in blue?? That's what I did. Had mine sent in, fixed, customized with my name and back in less than a month. Not more than a month ago. If you choose to not believe it that's up to you. O/P is not military/public safety. Neither am I. They don't check. They are just covering their ass. That's why you sign it. It's on you. isint that falsifying and illegal to say you are mil or LEO? Isn't it illegal for you to have and OTF auto?? ETA: Bottom line is I'm glad you have your solution. BladeHQ has always been good for me. But if you aren't LEO or active MIL, and you are carrying that knife then you are already in a grey area. ETA #2: Some more food for thought, and I actually don't have a good answer myself....What if I bought mine when I was MIL, and now it needs service and I'm no longer MIL? Do I turn my knife in? Junk it? What do you do then? |
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Posted: 4/23/2014 7:39:46 PM EDT
[#26]
Quote HistoryQuoted:
Isn't it illegal for you to have and OTF auto?? ETA: Bottom line is I'm glad you have your solution. BladeHQ has always been good for me. But if you aren't LEO or active MIL, and you are carrying that knife then you are already in a grey area. ETA #2: Some more food for thought, and I actually don't have a good answer myself....What if I bought mine when I was MIL, and now it needs service and I'm no longer MIL? Do I turn my knife in? Junk it? What do you do then? Quote HistoryQuoted:
Quoted:
Quoted:
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EDIT: From Benchmade FAQ "Q. How do I, as a private citizen purchase an Automatic knife from Benchmade®? I don't agree with Benchmade's Automatic knife policy and repair policy. A. Benchmade Knife Company, Inc. follows guidelines outlined in the Federal Codes, which prohibit us to ship Automatic knife(s) to anyone other than Public Safety/Military. To comply, you have the option of registering with this website as the "Public Safety/Military" web account type, and digitally sign the Auto Knife Opening Acknowledgment Form. We do not make any exceptions to this Law, which is not applicable to Oregon Residents at this time." Link See that part in blue?? That's what I did. Had mine sent in, fixed, customized with my name and back in less than a month. Not more than a month ago. If you choose to not believe it that's up to you. O/P is not military/public safety. Neither am I. They don't check. They are just covering their ass. That's why you sign it. It's on you. isint that falsifying and illegal to say you are mil or LEO? Isn't it illegal for you to have and OTF auto?? ETA: Bottom line is I'm glad you have your solution. BladeHQ has always been good for me. But if you aren't LEO or active MIL, and you are carrying that knife then you are already in a grey area. ETA #2: Some more food for thought, and I actually don't have a good answer myself....What if I bought mine when I was MIL, and now it needs service and I'm no longer MIL? Do I turn my knife in? Junk it? What do you do then? Nope My state is very clear about Autos and OTF. They are perfectly clear to carry open or concealed. Dont even need my CCW for it. Hell they sell Benchmade Infidels at my local Sportsman warehouse. |
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Posted: 4/23/2014 7:57:43 PM EDT
[#27]
Quote HistoryNope My state is very clear about Autos and OTF. They are perfectly clear to carry open or concealed. Dont even need my CCW for it. Hell they sell Benchmade Infidels at my local Sportsman warehouse. That's great. Maybe you should check federal law. Which law are you going to use? I mean you want to be legal right? Look, I personally think all knife laws are stupid. But I don't suggest anyone break them. That is up to you or anyone else. Simply saying you can indeed send your knife to Benchmade. But federal law does indeed say otherwise. Bought mine at Sportsman's Warehouse too by the way. 
ETA: Just re-read some fed law. I am wrong. It's all worded sneakily and I'm not a law professional. I think they intended it that way. |
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Posted: 4/23/2014 8:01:45 PM EDT
[#28]
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That's great. Maybe you should check federal law. Which law are you going to use? I mean you want to be legal right? Look, I personally think all knife laws are stupid. But I don't suggest anyone break them. That is up to you or anyone else. Simply saying you can indeed send your knife to Benchmade. But federal law does indeed say otherwise. Bought mine at Sportsman's Warehouse too by the way.
Quote HistoryQuoted:
Nope My state is very clear about Autos and OTF. They are perfectly clear to carry open or concealed. Dont even need my CCW for it. Hell they sell Benchmade Infidels at my local Sportsman warehouse. That's great. Maybe you should check federal law. Which law are you going to use? I mean you want to be legal right? Look, I personally think all knife laws are stupid. But I don't suggest anyone break them. That is up to you or anyone else. Simply saying you can indeed send your knife to Benchmade. But federal law does indeed say otherwise. Bought mine at Sportsman's Warehouse too by the way.
I am thinking I should of done the same. If I did that All I would have to do is walk in there and say it does not work within the 30 day return period. But I wanted the OD version and now I had to send it off. Hope I get a new one with out problems.
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Posted: 4/23/2014 8:04:20 PM EDT
[#29]
Actually, I have the black one myself. And when you posted your's with the OD and black blade I was thinking I should have ordered mine. That thing is sick!
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Posted: 4/24/2014 7:55:07 AM EDT
[#30]
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It says it right in the manual Quote HistoryQuoted:
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I have had mine for longer than 5 years EDC, not one problem I am sure Benchmade will fix it I bought it from bladehq.com plus benchmade will not let you send it to them. You have to send it to them though who you bought it from. That's untrue It says it right in the manual Pics of manual? I work for a tactical gear company and we are a benchmade dealer. Also I am mil, so if you didn't get it sorted out shoot me a pm and I'll help you get square. |
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Posted: 4/26/2014 10:45:55 AM EDT
[#31]
Update in OP
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Posted: 4/26/2014 11:07:14 AM EDT
[#32]
Damn OP....you cannot beat that outcome. You would have waited much longer if it was sent in to Benchmade, although I'm sure they would have taken care of you.
Kudos to BladeHQ. I know you are much happier. Sucks when you buy a premium product with a premium price, only to have it do like your first one. Good for you!!
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Posted: 4/27/2014 12:39:03 PM EDT
[#33]
Did you get another OD one or black?
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Posted: 4/27/2014 12:45:40 PM EDT
[#34]
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Did you get another OD one or black? they sent me an od one back. Has there been problems with the od ones? |
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Posted: 4/28/2014 8:44:49 AM EDT
[#35]
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they sent me an od one back. Has there been problems with the od ones? Quote HistoryQuoted:
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Did you get another OD one or black? they sent me an od one back. Has there been problems with the od ones? Not that I'm aware of. I'm pretty sure there's no difference other than the color of the scales. |
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