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Posted: 5/17/2016 7:20:35 PM EDT
I would like to take a few minutes to give spikes tactical for very great  customer service.
I have a 37 mm launcher that I did a form 1 on. I took it out to shoot it the other day and the safety fell out.  I sent them an email I asked for a safety and the retaining clip. I was told they have to have the launcher back to  fit the parts, Very shortly I got an email with a ups prepaid shipping label. I boxed it up and sent it to them and with in about 2 weeks I had my launcher back in hand repaired. And invoice showing no charge. They even paid shipping back to me.  When I went trough the box before trashing it I found a small pack with a nice patch, stickers and a pen.

In my opinion they went well above great customer service.
Link Posted: 5/20/2016 10:53:41 AM EDT
[#1]
Glad to see a company taking care of a customer!
Link Posted: 5/20/2016 4:59:15 PM EDT
[#2]
I too have had great service from Spikes!

Happy to see that my experience wasn't a fluke. Almost all my guns are built on their receivers.
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