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Posted: 3/6/2015 10:21:29 PM EDT
[#1]
Glad to see they put an end to this nonsense.
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Posted: 3/6/2015 10:57:13 PM EDT
[#2]
Without being allowed to check on status, my last form would have ended up rejected. I found that ATF had lost it despite my dealer returning it after correcting an error. I was able to get a replacement out to them ASAP. He doesn't have the time nor do I expect him to check on my forms for me and shit happens. I shouldn't even have to wait a minute at all.
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Posted: 3/7/2015 1:58:13 AM EDT
[#3]
lol... it's about time.
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Posted: 3/7/2015 2:48:52 AM EDT
[#4]
It's neat to see the different perspectives on this
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Posted: 3/7/2015 3:19:41 AM EDT
[#5]
I've never called. On that note; the ATF IS NOT doing anyone a favor here! They are paid well to regulate and tax items that should not be regulated in the first place, and are trying to regulate and strip our rights further, so please dispense with the "good for the ATF" bullshit! If someone wants to check their status no matter how in vain their effort is, put down your fucking Cheetos and answer the phone. We pay for this service. I hate when people act like the ATF is doing "us" a favor.
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Posted: 3/7/2015 3:26:15 AM EDT
[#6]
Quote HistoryQuoted:
Maybe if it weren't for all the needy baby greedy babies writing letters about sig braces and calling for status every week and crying incessantly about lead times NFA Branch might run a little smoother. Lead times are the lowest they've been in 4 years. Stop crying. Me personally I'd rather have the person that answers the phone rubber stamping forms instead. bingo |
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Posted: 3/7/2015 12:17:30 PM EDT
[#7]
It was a nice service but I think I'll be able to live without it. Some general thoughts about it:
1. The distinction between "check cashed" and "pending" dates is stupid. Start the clock when they cash your check. No need to confirm it's "pending". 2. Don't use a money order, and send stuff via registered mail or priority with tracking. You'll know when it arrives, and your bank account will confirm the check hit. 3. If the ATF was more transparent about wait times, people would be less inclined to call. 4. People have probably abused the system. People freak out when their e-form 1s go 45 days without approval in threads on this site. I can only imagine how often anxious people might be calling about their stuff. |
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Posted: 3/7/2015 3:03:41 PM EDT
[#8]
I only found about two of my F4's being approved by calling the ATF. The dealer didn't deem it necessary to give me a call, it was well over a month after they received the stamps that I found out
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Posted: 3/7/2015 3:12:59 PM EDT
[#9]
Quote HistoryQuoted:
Glad to see they put an end to this nonsense. This. Have some damn patience. Stop holding up MY forms! 
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Posted: 3/7/2015 5:47:56 PM EDT
[#10]
Quote HistoryQuoted:
I've never called, when it comes - it comes. If their are errors, they send it back for corrections. |
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Posted: 3/7/2015 8:57:19 PM EDT
[#11]
Quote HistoryQuoted:
Yup. Let them do their job and they will let you know when it's done. Quit bothering them. Quote HistoryQuoted:
Quoted:
I've never called, when it comes - it comes. If their are errors, they send it back for corrections. Yup. Let them do their job and they will let you know when it's done. Quit bothering them. This. 100% |
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Posted: 3/7/2015 9:26:12 PM EDT
[#12]
That really sucks. Back in the day whenever I would call they always picked up quickly, were really on-the-spot with info, and nearly friendly.
I like to imagine that the people who work there aren't super happy about having to be assholes now that the leadership has changed because I don't think the average BATFE employee is an asshole based on my experience. |
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Posted: 3/7/2015 10:59:16 PM EDT
[#13]
I would actually recommend everyone call if the wait has been 5 months and then call once every month after, especially if you don't know your dealer 100%. Bought two suppressor at buds retail shop and waited an extra two months for my suppressors because the goof offs decided they didn't need to call me when the stamps got there. I even went to buds which is a 45 minute drive from my house, and asked about it and the blew me off. Called ATF that day and they said stamps were sent in december (picked it up last month). If you have been waiting for 5-6 months on your stamp and don't trust your dealer 100% call the ATF about it.
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Posted: 3/8/2015 10:40:31 PM EDT
[#14]
Quote HistoryQuoted:
Good. I hope the people manning the phones are being used to process forms.  But you know the are not. 
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Posted: 3/8/2015 11:02:51 PM EDT
[#15]
Quoted:
Quoted:
Good. I hope the people manning the phones are being used to process forms. But you know the are not. Actually, Damon (yes, that Damon) is now an examiner. |
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Posted: 3/8/2015 11:30:41 PM EDT
[#16]
That's good news. Hopefully he isn't the only one.
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Posted: 3/9/2015 12:11:05 AM EDT
[#17]
Quote HistoryQuoted: Actually, Damon (yes, that Damon) is now an examiner. Quote HistoryQuoted: Quoted: Quoted: Good. I hope the people manning the phones are being used to process forms. But you know the are not. Actually, Damon (yes, that Damon) is now an examiner. |
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Posted: 3/9/2015 7:43:27 AM EDT
[#18]
Quote HistoryQuoted:
Actually, Damon (yes, that Damon) is now an examiner. Quote HistoryQuoted:
Quoted:
Quoted:
Good. I hope the people manning the phones are being used to process forms. But you know the are not. Actually, Damon (yes, that Damon) is now an examiner. That manager at Foodlion used to be a cashier at one time I bet. People move up.
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Posted: 3/9/2015 9:47:07 AM EDT
[#19]
never understood why people would waste time calling, it just reduces the amount of time they spend approving forms.
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Posted: 3/9/2015 9:57:04 AM EDT
[#20]
It amazes me the polar differences people have on this topic.
One thing I seem to notice though is that the people who are against calling think the calls take away time people have to process forms. And the folks who are for calling seem to think the people answering the phone are not people who process forms. Lack of factual information has created quite the divide.... |
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Posted: 3/9/2015 9:59:58 AM EDT
[#21]
There are enough high horses in this thread to start a rodeo.
It's pretty ridiculous, as they seem to have no idea how the NFA Branch is organized. |
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Posted: 3/9/2015 3:10:56 PM EDT
[#22]
Quote HistoryQuoted:
It amazes me the polar differences people have on this topic. One thing I seem to notice though is that the people who are against calling think the calls take away time people have to process forms. And the folks who are for calling seem to think the people answering the phone are not people who process forms. Lack of factual information has created quite the divide.... Quote HistoryQuoted:
It amazes me the polar differences people have on this topic. One thing I seem to notice though is that the people who are against calling think the calls take away time people have to process forms. And the folks who are for calling seem to think the people answering the phone are not people who process forms. Lack of factual information has created quite the divide.... Quoted:
There are enough high horses in this thread to start a rodeo. It's pretty ridiculous, as they seem to have no idea how the NFA Branch is organized. OK so lets hear some factual information and how the NFA branch is organized. EDIT: Thanks BigWaylon |
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Posted: 3/9/2015 3:41:03 PM EDT
[#23]
There are a handful of customer service contractors who answer the phone. Mary, Victoria and Damon are (or used to be) in this group. Damon may have moved on to a different job. The time spent answering the phone has zero impact on how fast forms get approved.
There are another handful of contractors that are research assistants. That's who goes through the forms before they're handed to the examiners. They are not the same people answering the phone. If you've received an error letter, they probably have the name/email/phone of this person for any questions. Jessica is one of these (that's who my last error letter was from). Then there are the examiners. They don't answer the main line, and their names are the only ones you'll see stamped on your forms, other than the supervisors. The contractors do not approve forms, not the ones that answer the phones or the ones that assist the examiners. Taking time to talk to the ones answering the main line has zero impact on the approval process. Taking the time to call the one that sent you an error letter may slow down the overall process, buts it's also part of what they do and one phone call may be faster than multiple emails, or having your form sent back in only to have the error not corrected which results in more wasted time. The people who don't fill forms out correctly cause a much bigger problem than those that call and ask for status. |
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Posted: 3/9/2015 4:15:06 PM EDT
[#24]
I am waiting on a call back on why I had 3 go pending 7-23 and only 2 were approved on 12-2 and I just picked up another one today that went pending 12-2 and still don't have the one pending from 7-23.
If they would have any kind of procedure to their approval process, people wouldn't have to call so often. |
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Posted: 3/9/2015 4:32:54 PM EDT
[#25]
Quote HistoryQuoted:
There are a handful of customer service contractors who answer the phone. Mary, Victoria and Damon are (or used to be) in this group. Damon may have moved on to a different job. The time spent answering the phone has zero impact on how fast forms get approved. There are another handful of contractors that are research assistants. That's who goes through the forms before they're handed to the examiners. They are not the same people answering the phone. If you've received an error letter, they probably have the name/email/phone of this person for any questions. Jessica is one of these (that's who my last error letter was from). Then there are the examiners. They don't answer the main line, and their names are the only ones you'll see stamped on your forms, other than the supervisors. The contractors do not approve forms, not the ones that answer the phones or the ones that assist the examiners. Taking time to talk to the ones answering the main line has zero impact on the approval process. Taking the time to call the one that sent you an error letter may slow down the overall process, buts it's also part of what they do and one phone call may be faster than multiple emails, or having your form sent back in only to have the error not corrected which results in more wasted time. The people who don't fill forms out correctly cause a much bigger problem than those that call and ask for status. Thank you for this information. It was very educational. Yes, if you wait after the message you get dumped into a queue for a live person that was more than helpful. For the record, I checked on the status of some of my transfers today. One form 4 cleared on Feb 20th. No stamp at my dealer yet. Three more cleared on Saturday 3/7. Hopefully I can take three cans and an AOW home this weekend...... |
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Posted: 3/9/2015 8:37:34 PM EDT
[#26]
I called today like usual. Talked to a person. Probably set someone's form back a month with that call.
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Posted: 3/9/2015 8:52:46 PM EDT
[#27]
BigWaylons post is correct. This has been covered in numerous threads by some of the most knowledgeable NFA people on the sight.
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Posted: 3/9/2015 9:35:42 PM EDT
[#28]
I guess it doesn't matter any more. I got the call from my ffl that it was in and I could come pick it up!
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Posted: 3/10/2015 7:08:30 AM EDT
[#29]
Quote HistoryQuoted:
BigWaylons post is correct. This has been covered in numerous threads by some of the most knowledgeable NFA people on the sight. X2 |
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Posted: 3/10/2015 7:17:22 AM EDT
[#30]
Calling once to verify that they received your Form 4/money order is reasonable. It's the idiots that call all the time that ruin it for everyone else. I'd hate to wait 6 months just to find out that they never received my Form 4.
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Posted: 3/10/2015 4:08:23 PM EDT
[#31]
Quote HistoryQuoted:
I am waiting on a call back on why I had 3 go pending 7-23 and only 2 were approved on 12-2 and I just picked up another one today that went pending 12-2 and still don't have the one pending from 7-23. If they would have any kind of procedure to their approval process, people wouldn't have to call so often. Have a you heard anything back by chance? I'm in the same Situation, hitting 8 months now.. |
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Posted: 3/10/2015 4:17:30 PM EDT
[#32]
No Sir....
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Posted: 3/10/2015 7:36:37 PM EDT
[#33]
I use a personal check so I know when they Cashed it.
I have only called once maybe 15 years ago when I was an NFA newbie. Once there was a Registry issue they wrote me about, which I cleared up with a letter and the transfer was completed in a couple of weeks. Nowadays the forms go in, and I've gone on with life till my dealer calls and voila, I can pick my stuff up. Back in 2000 it was a 2 month wait. My longest was 10 months. I have something like 19 forms completed. In the pipeline is a MAC10 at 6 weeks or so since form submission. I am shopping for another MG to wait on. It never ends! |
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Posted: 3/10/2015 9:35:20 PM EDT
[#34]
Quote HistoryQuoted:
Calling once to verify that they received your Form 4/money order is reasonable. It's the idiots that call all the time that ruin it for everyone else. I'd hate to wait 6 months just to find out that they never received my Form 4. They received it if they cashed your check. Also if you sent it certified and got the confirmation of receipt. |
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Posted: 3/10/2015 10:34:29 PM EDT
[#35]
Quote HistoryQuoted:
They received it if they cashed your check. Also if you sent it certified and got the confirmation of receipt. Quote HistoryQuoted:
Quoted:
Calling once to verify that they received your Form 4/money order is reasonable. It's the idiots that call all the time that ruin it for everyone else. I'd hate to wait 6 months just to find out that they never received my Form 4. They received it if they cashed your check. Also if you sent it certified and got the confirmation of receipt. Because the federal government has never taken money and then lost paper work.... |
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Posted: 3/11/2015 7:02:42 AM EDT
[#36]
Didn't say that wasn't a possibility. You said call to ensure they received it. Which you can verify by check cashed.
Again, if that were to happen and 6 months later you call and they say not in system then I'm pretty sure they would escalate and go ahead and get you through once you submit paperwork again. |
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Posted: 3/11/2015 7:24:00 AM EDT
[#37]
Quote HistoryQuoted:
Didn't say that wasn't a possibility. You said call to ensure they received it. Which you can verify by check cashed. Again, if that were to happen and 6 months later you call and they say not in system then I'm pretty sure they would escalate and go ahead and get you through once you submit paperwork again.  
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Posted: 3/11/2015 7:50:55 AM EDT
[#38]
Quote HistoryQuoted:
Quote HistoryQuoted:
Quoted:
Didn't say that wasn't a possibility. You said call to ensure they received it. Which you can verify by check cashed. Again, if that were to happen and 6 months later you call and they say not in system then I'm pretty sure they would escalate and go ahead and get you through once you submit paperwork again. They are people, not robots. I've read numerous threads were people have had issues here on ARF and the ATF was able to expedite and resolve the issues when they arose. Bad part about the new system is that you have to wait 6 months before any action. |
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Posted: 3/11/2015 11:20:12 AM EDT
[#39]
Does one need submission dates for all submissions or can you just check via trust name or your full name?
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Posted: 3/11/2015 11:23:41 AM EDT
[#40]
Quote HistoryQuoted:
Yup. Let them do their job and they will let you know when it's done. Quit bothering them. Quote HistoryQuoted:
Quoted:
I've never called, when it comes - it comes. If their are errors, they send it back for corrections. Yup. Let them do their job and they will let you know when it's done. Quit bothering them. Yep |
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Posted: 3/11/2015 11:37:07 AM EDT
[#41]
Quote HistoryQuoted:
Does one need submission dates for all submissions or can you just check via trust name or your full name? You have to check by serial number, then they confirm either transferee or transferor name (and sometimes both). |
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Posted: 3/11/2015 2:43:50 PM EDT
[#42]
...it would really be nice if the system was totally automated and we could check without calling. Kind of like E-Filed Form 1. I can see when it is pending and I can see when it is approved.
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Posted: 3/11/2015 3:12:22 PM EDT
[#43]
Quote HistoryQuoted:
...it would really be nice if the system was totally automated and we could check without calling. Kind of like E-Filed Form 1. I can see when it is pending and I can see when it is approved. $600 million obamacare website disaster... 2.0
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