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Posted: 3/28/2016 3:39:31 PM EDT
[#1]
Quote HistoryQuoted:
Hi again. First, did you read what I wrote to you above? If not I have posted it here again. 
2nd question, unless I missed it, (sorry) have you gotten with IRD on your issues directly? If you have and not heard from them please PM me you name and I will run interference for you if need be. We do that with ALL our customers if that what it takes. Thank you. Vic Quote HistoryQuoted:
Quoted:
What a company does after they have your money speaks far, far louder than fancy advertising or gun porn of the latest and greatest. Since posting my honest feedback I've had several others reiterate the same thing in message or email. Its not right. IR Defense and TNVC should be standing up and scrambling to make the problem right. I was set to buy four more units but the lack of concern for problems was so underwhelming I chose not to. This is an opportunity to publically do the right thing. Hi again. First, did you read what I wrote to you above? If not I have posted it here again.
Quoted:
I did not even know of the issue with the Joystick moving on recoil as it had never happened to me on any units I had. IF I had known this to begin with I would have spoke freely about this. Not sure if this was an issue with all systems, I just have no data to confirm. I will do my due dillegence and address the issue with IRD. Thank you for bringing this to my attention. Vic 2nd question, unless I missed it, (sorry) have you gotten with IRD on your issues directly? If you have and not heard from them please PM me you name and I will run interference for you if need be. We do that with ALL our customers if that what it takes. Thank you. Vic I PM'd you for info. Thank you. |
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Posted: 3/28/2016 4:22:01 PM EDT
[#2]
Scott,
Thanks for taking the time to call me. Unfortunately it was tough for me to talk long as I was working. The upgrade in the control stick sounds great but really the IR Patrol M300W is marketed as a weapon sight. Can a zero save feature be implemented? Even just an x,y location would be very helpful. Zeroing is very difficult without some ability to track clicks. Ken |
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Posted: 3/30/2016 1:25:15 PM EDT
[#3]
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We are sorry to hear you are having all these problems. The thumb stick issue we have known from the beginning and it seems to only be a problem with particular guns or loads because of certain recoils. We did however just implement a new thumb stick lock into the REAP-IR and if we get good feedback on it we will put it into the IR Patrol M300W and older M300W will be able to be upgraded when and if we decide the thumb stick lock is a good option. The thumb stick lock is new and we are still evaluating the feature to see the long term benefits, it does require another button push to exit the lock. As for support IR Defense has a very good turn around and we answer our calls quickly when compared to some other industry giants that can takes months to do anything. We are also launching a new support service in the next 90 days that I believe will make everyone a lot happier and will also make the process a lot easier. Take care, Scott Thanks Scott, do you have any plans for a firmware update to improve weapon scope features of the M300W? I can say that the platform has tremendous potential, but not if you keep the firmware crippled. In hindsight I would have passed on the M300W. |
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Posted: 4/5/2016 6:26:16 PM EDT
[#4]
My hot date tonight...All dressed up with the NGI GoPro adapter with Blackout housing along with the Triji RMR who's hijacked a ride.
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Posted: 4/5/2016 8:47:51 PM EDT
[#5]
Quote HistoryQuoted:
My hot date tonight...All dressed up with the NGI GoPro adapter with Blackout housing along with the Triji RMR who's hijacked a ride.
http://img.photobucket.com/albums/v621/Clutch99/REAP_GoPro_zpsvkprnpdn.jpg And honorable mention on date night tonight is the Wilcox Flip to Side Mount base.... |
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Posted: 4/6/2016 10:16:42 AM EDT
[#6]
Quote HistoryQuoted:
We are sorry to hear you are having all these problems. The thumb stick issue we have known from the beginning and it seems to only be a problem with particular guns or loads because of certain recoils. We did however just implement a new thumb stick lock into the REAP-IR and if we get good feedback on it we will put it into the IR Patrol M300W and older M300W will be able to be upgraded when and if we decide the thumb stick lock is a good option. The thumb stick lock is new and we are still evaluating the feature to see the long term benefits, it does require another button push to exit the lock. Take care, Scott i just sent my reap-ir back in for the second time to be fixed. I have owned it about 2 months. On a 308 bolt gun The first time, the firmware was updated to include the thumb lock. When I received it back, it took zero thought to learn how to use it. It was a no brainer, and did not cause me any problems or aggrevation. I vote to leave it in there. It is simple to use, and the extra click needed seems natural. I do think the joystick is too sensitive,, and that does kind of make you cuss a little when you always go past the setting you want, and have to back up every time,,,even with a very quick, light movement on the joy stick. I did not have it in my hands long enough to know if the "auto dimmer" setting was something I will miss,,which looks like the setting that was replaced by the thumb lock setting. |
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Posted: 4/7/2016 12:40:09 PM EDT
[#7]
For all you IR Patrol users....Great news!
Wilcox just released their new modified G24 mount! Wilcox increased the length of travel for the horizontal adjustment, giving the L4 G22E a total of 1.4? (approx 1/3? more than the L4 G24). This added length helps to better accommodate shooters wearing protective or corrective eye-wear and gas masks. It also makes wearing the IR Defense IR Patrol M250 much easier due to the longer length of the thermal housing. You can find this on our web site under new products or search L4 G22E 
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Posted: 4/8/2016 7:17:28 PM EDT
[#8]
If you have not entered the biggest giveaway to date HERE on the ARFCOM you better hop along and get entered!!
Here's a couple of pictures of the rifle included in the giveaway and relevant to this thread is our REAP-IR among MANY other prizes. Enjoy 
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Posted: 4/8/2016 7:39:28 PM EDT
[#9]
I'll take it all now, hand it over!
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Posted: 4/16/2016 7:38:52 AM EDT
[#10]
Got this guy while I was sitting on the front steps of my house.
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Posted: 4/16/2016 9:26:17 PM EDT
[#11]
Slug entered on other side and went completely through the cervical vertebrae and ended up protruding out of his head, could not even pull it out either side by hand and had to use a pair of vice grips to get it out!
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Posted: 4/16/2016 9:36:54 PM EDT
[#12]
Quote HistoryQuoted:
http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog.jpg http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog%20Head%20Bullet.jpg Slug entered on other side and went completely through the cervical vertebrae and ended up protruding out of his head, could not even pull it out either side by hand and had to use a pair of vice grips to get it out! That's pretty cool |
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Posted: 4/17/2016 1:55:30 PM EDT
[#13]
Have subs been effective over all?
I was thinking of using for 75yds and under hogs, and 150yds and under yotes. |
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Posted: 4/17/2016 2:45:49 PM EDT
[#14]
Quote HistoryQuoted:
Have subs been effective over all? I was thinking of using for 75yds and under hogs, and 150yds and under yotes. You got the range right on, but maybe 125 yards max as trajectory is already running downhill quickly. They work excellent as long as you have excellent shot placement, i.e. CNS/ head/ neck, otherwise just a pass through hole... Out to 75 yards, shot placement is doable and works extremely well. |
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Posted: 4/26/2016 2:24:19 PM EDT
[#15]
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Posted: 4/26/2016 3:36:42 PM EDT
[#16]
Quote HistoryQuoted: Quote HistoryQuoted: http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog%20Head%20Bullet.jpg Slug entered on other side and went completely through the cervical vertebrae and ended up protruding out of his head, could not even pull it out either side by hand and had to use a pair of vice grips to get it out! LOL, this is great! |
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Posted: 4/29/2016 8:17:56 PM EDT
[#17]
It's Friday and our own sister company Nightgoggles.com Sam is prepped for the day time Yotes and awaits the hog vampires to emerge with some IRD gear.
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Posted: 4/29/2016 8:34:12 PM EDT
[#18]
He sure knows how to handle that Knights Armament KAC-SR25E2 7.62X51mm with the KAC can and IRD Reaper on it!
My little KAC-15ER3 SBR is tiny next to it.... 
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Posted: 4/30/2016 4:48:50 PM EDT
[#19]
Good looking Yote. You get that on film?
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Posted: 4/30/2016 8:24:00 PM EDT
[#20]
Quote HistoryQuoted:
Good looking Yote. You get that on film? Three coyotes were chasing a turkey hen through a clear cut and I shot one of the dogs at 150 yards with the KAC-15 SBR, but no video. 
Have been wacking hogs like mad lately though, we will get some more next week...... 
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Posted: 5/4/2016 4:57:32 AM EDT
[#21]
Quote HistoryQuoted:
Three coyotes were chasing a turkey hen through a clear cut and I shot one of the dogs at 150 yards with the KAC-15 SBR, but no video.
Have been wacking hogs like mad lately though, we will get some more next week...... http://www.phossil.com/thom/KAC%20SBR/KAC%20SBR3.jpg Quote HistoryQuoted:
Quoted:
Good looking Yote. You get that on film? Three coyotes were chasing a turkey hen through a clear cut and I shot one of the dogs at 150 yards with the KAC-15 SBR, but no video.
Have been wacking hogs like mad lately though, we will get some more next week...... http://www.phossil.com/thom/KAC%20SBR/KAC%20SBR3.jpg Damn that rig of yours looks better and better each day! Thank you for the photo!
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Posted: 5/4/2016 5:04:48 AM EDT
[#22]
Quote HistoryQuoted:
Got this guy while I was sitting on the front steps of my house.  http://www.youtube.com/watch?v=EvVkPBdmmRMNice whack! What shooting stick was that? Sounded like a larger boomer. |
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Posted: 5/25/2016 12:10:29 PM EDT
[#23]
Quote HistoryQuoted:
http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog.jpg http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog%20Head%20Bullet.jpg Slug entered on other side and went completely through the cervical vertebrae and ended up protruding out of his head, could not even pull it out either side by hand and had to use a pair of vice grips to get it out! SP, how fast is your sub 300BO traveling at? |
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Posted: 5/27/2016 7:19:48 PM EDT
[#24]
Plenty have already chimed in, but 300w should have never been marketed as is. IR defense did respond to my email, but only to confirm no viable solution to zero problem. I then ordered a hunter mIII. The patrol is a good monocular, but it needs reaper software to be a weapon sight. Paid extra for a weapon sight...
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Posted: 5/30/2016 1:35:23 PM EDT
[#25]
Quote HistoryQuoted:
Plenty have already chimed in, but 300w should have never been marketed as is. IR defense did respond to my email, but only to confirm no viable solution to zero problem. I then ordered a hunter mIII. The patrol is a good monocular, but it needs reaper software to be a weapon sight. Paid extra for a weapon sight... Noted....And forwarded. Thank you Sir.
Vic |
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Posted: 5/31/2016 12:43:36 PM EDT
[#26]
Quote HistoryQuoted:
SP, how fast is your sub 300BO traveling at? Quote HistoryQuoted:
Quoted:
http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog.jpg http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog%20Head%20Bullet.jpg Slug entered on other side and went completely through the cervical vertebrae and ended up protruding out of his head, could not even pull it out either side by hand and had to use a pair of vice grips to get it out! SP, how fast is your sub 300BO traveling at? Chrono show 240 grain SMK traveling @ 1,025fps, quiet as a mouse out of my AAC 300 BLK 12.5" SBR upper!
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Posted: 6/1/2016 5:39:23 PM EDT
[#27]
Quote HistoryQuoted:
Chrono show 240 grain SMK traveling @ 1,025fps, quiet as a mouse out of my AAC 300 BLK 12.5" SBR upper! Quote HistoryQuoted:
Quoted:
Quoted:
http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog.jpg http://www.phossil.com/thom/Night%20Vision/Dom%20Hog/Prairie%20Cookout/IRD%20SUB%20Hog%20Head%20Bullet.jpg Slug entered on other side and went completely through the cervical vertebrae and ended up protruding out of his head, could not even pull it out either side by hand and had to use a pair of vice grips to get it out! SP, how fast is your sub 300BO traveling at? Chrono show 240 grain SMK traveling @ 1,025fps, quiet as a mouse out of my AAC 300 BLK 12.5" SBR upper! Wow, I bet that is VERY quiet with short range punch! |
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Posted: 6/1/2016 7:11:08 PM EDT
[#28]
The sound of the bullet impact is very noticeable, other than that not much.
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Posted: 6/4/2016 11:46:46 AM EDT
[#29]
All work and more play!!
Our sister company Night Goggles Tom Austin, Inc out doing work with his amazing Predator Strikeforce rig last night in Nevada....He and our TNVC Director of Mil and LE training (Don Edwards) took some time out before our NightFighter training course that kicks off today and Don bagged this one last night with a 60mm IR Hunter... 
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Posted: 6/5/2016 12:26:19 PM EDT
[#30]
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Posted: 6/5/2016 1:54:44 PM EDT
[#31]
Nice! Been getting hammered with rain down here in south Texas, waiting on it to dry up a little to get out and get some as well. Yotes been eating watermelons in the fields and farmers calling. |
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Posted: 6/5/2016 10:41:56 PM EDT
[#32]
Quote HistoryQuoted:
Nice! Been getting hammered with rain down here in south Texas, waiting on it to dry up a little to get out and get some as well. Yotes been eating watermelons in the fields and farmers calling. Thanks. Yea I heard Texas once again getting hammered along with upper Florida. Seems like yesterday Texas was turning into a dust bowl drought...Now this.
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Posted: 6/6/2016 7:31:32 PM EDT
[#33]
Nap time....
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Posted: 6/6/2016 11:14:31 PM EDT
[#34]
Quote HistoryQuoted:
The sound of the bullet impact is very noticeable, other than that not much. Just got some 220gr pills now need to load them at see how quiet they are. |
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Posted: 7/1/2016 4:50:31 PM EDT
[#35]
Giveaway rifle for those who PM'd and wanted to see more pics form the ARFCOM/TNVC $16,000+ giveaway from 2 months ago. Please contact Site Admins for purchase inquiry of this amazing shooting stick and allowing us of course to assist with all your low light/no light needs.
We also just launched our finance program, the first of it's kind in the NV arena. Please see our web site for all the details. (We FINALLY found a bank who greatly embraces the 2nd Amendment and a company (like TNVC) who sells high power lasers which seem a huge deal to some in the "big banking" establishments...) It's ok though, TNVC banned all these type banks and we refuse not to do business with them any longer due to their outlandish politics! It seems something's been in the water as of late with companies dealing with others who'd rather remove everything we cherish as a constitutional right.... Anyhoot, rant off. Pic and discussion thread of some IRD gear. Enjoy the pic!
Vic |
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Posted: 7/15/2016 5:37:47 PM EDT
[#36]
Setting up some rigs for the night skies.
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Posted: 7/15/2016 5:58:40 PM EDT
[#37]
Well bummed. IR Patrol went down again and after a 20 minute conversation with Don, one of the main guys at IR Defense he told me there was no plans in the forseeable future to offer a software update to fix the multitude of issues with the Patrol. Trying to get the word out to the people who messaged me, please contact [email protected] and ask specifically to have your "old" IR defense products supported. I tried to convince him they were dropping the ball but he couldn't articulate why a software update has not been released yet despite Scott, the president saying just a few pages back a software update would be forthcoming. The joystick actuating under recoil needs to be fixed and the x,y coordinates for zering need to be implemented. More importantly products need to be supported after being released at this price point. I practically begged to pay him to upgrade. I'd pay $50, $100, $200 for a software upgrade that isn't even being considered.
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Posted: 7/16/2016 7:46:56 AM EDT
[#38]
EDIT: I'm not completely satisfied but I will say IR Defense has the best customer service around. It's very few companies where the President calls you on Saturday night to talk about logistics of thermal weapons manufacturing. I'm retracting my previous statements as I'm satisfied with the current solution I've received.
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Posted: 7/16/2016 3:55:10 PM EDT
[#39]
Good to hear
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Posted: 7/28/2016 9:12:06 PM EDT
[#40]
Quote HistoryQuoted:
EDIT: I'm not completely satisfied but I will say IR Defense has the best customer service around. It's very few companies where the President calls you on Saturday night to talk about logistics of thermal weapons manufacturing. I'm retracting my previous statements as I'm satisfied with the current solution I've received. Glad to hear Scott gave you a call back. This is the reason we work with this U.S. company. Thanks for posting. |
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Posted: 8/8/2016 11:55:28 AM EDT
[#41]
Quote HistoryQuoted:
Glad to hear Scott gave you a call back. This is the reason we work with this U.S. company. Thanks for posting. Quote HistoryQuoted:
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EDIT: I'm not completely satisfied but I will say IR Defense has the best customer service around. It's very few companies where the President calls you on Saturday night to talk about logistics of thermal weapons manufacturing. I'm retracting my previous statements as I'm satisfied with the current solution I've received. Glad to hear Scott gave you a call back. This is the reason we work with this U.S. company. Thanks for posting. Guess we will now be working with another great US company. 
https://www.trijicon.com/na_en/community/whats_new_item.php?whats_newID=news_205 |
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Posted: 8/9/2016 1:32:56 AM EDT
[#42]
Quote HistoryQuoted:
Guess we will now be working with another great US company.
https://www.trijicon.com/na_en/community/whats_new_item.php?whats_newID=news_205 Quote HistoryQuoted:
Quoted:
Quoted:
EDIT: I'm not completely satisfied but I will say IR Defense has the best customer service around. It's very few companies where the President calls you on Saturday night to talk about logistics of thermal weapons manufacturing. I'm retracting my previous statements as I'm satisfied with the current solution I've received. Glad to hear Scott gave you a call back. This is the reason we work with this U.S. company. Thanks for posting. Guess we will now be working with another great US company.
https://www.trijicon.com/na_en/community/whats_new_item.php?whats_newID=news_205 I had fantastic, positive experience with IRD. with Trijicon, not so much... we will have to see. |
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Posted: 8/9/2016 9:47:19 AM EDT
[#43]
Quote HistoryQuoted:
Just got some 220gr pills now need to load them at see how quiet they are. Quote HistoryQuoted:
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The sound of the bullet impact is very noticeable, other than that not much. Just got some 220gr pills now need to load them at see how quiet they are. 220 SMK subs are 11.2 grains of AA 1680 powder, super accurate at close range and they have to be precisely targeted to produce a DRT as they do not expand at all, head shots only. Sounds like a .45 ACP baseball bat when they hit though! 
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Posted: 8/9/2016 11:46:50 AM EDT
[#44]
Quote HistoryQuoted:
I had fantastic, positive experience with IRD. with Trijicon, not so much... we will have to see. Quote HistoryQuoted:
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EDIT: I'm not completely satisfied but I will say IR Defense has the best customer service around. It's very few companies where the President calls you on Saturday night to talk about logistics of thermal weapons manufacturing. I'm retracting my previous statements as I'm satisfied with the current solution I've received. Glad to hear Scott gave you a call back. This is the reason we work with this U.S. company. Thanks for posting. Guess we will now be working with another great US company.
https://www.trijicon.com/na_en/community/whats_new_item.php?whats_newID=news_205 I had fantastic, positive experience with IRD. with Trijicon, not so much... we will have to see. Well the good news is the former President/Owner is staying on board and anyone who has talked to him knows, Scott's a great guy and not afraid to talk with customers. He's talked to many of ours in this thread alone. I like that about a boss who still does this and takes time out to talk with everyday customers.
I also can tell you Trijicon executive staff has also reached out to us and wants feedback. I will give them the talking points we want to share from the feedback here on improvements. If you have more to add, please list them here but I have taken VERY good notes and have always shared them with IRD. Thanks guys. Vic |
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Posted: 8/9/2016 12:08:28 PM EDT
[#45]
IMHO, all controls should be on the left hand side to operate with left hand thumb and no need to use the right trigger hand. Lefties may think differently!
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Posted: 8/9/2016 12:25:01 PM EDT
[#46]
Quote HistoryQuoted:
IMHO, all controls should be on the left hand side to operate with left hand thumb and no need to use the right trigger hand. Lefties may think differently! Yes us southpaws do! Noted and thank you.
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Posted: 8/9/2016 12:32:52 PM EDT
[#47]
i wish i could ID the different guns zeroed in the reap. I keep forgetting which gun is which number
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Posted: 8/9/2016 1:11:28 PM EDT
[#48]
I have started a new thread HERE for all product improvement notes. Thank you.
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Posted: 8/18/2016 4:12:15 PM EDT
[#49]
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i wish i could ID the different guns zeroed in the reap. I keep forgetting which gun is which number Noted in our on-going list. Thank you Razorface. |
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Posted: 9/8/2016 12:35:00 PM EDT
[#50]
Latest batch of SNIPE-IR's just arrived, more otw!
P.S. One mounted is mine, not for sale! It's been liking it's home on this hammer stick for awhile now! 
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