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I can't begin to tell you how many CMP rifles I have purchased over the years and have never called or emailed the staff asking about the status of the order. I am amazed at how impatient people can be. I have also never called the ATF to see how my order is doing. The orders will be filled when they get to it and calling/emailing just slows it down for everyone!
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I can't say I've bought more guns than I know from them... sadly. However, I can say they are good folks and I've never been disappointed in person or via mail. I even was able to call an expert on some match rifles they had at the store. The forums can be hit or miss just like this place.
I eagerly await the 1911s and I hope they up their prices so it isn't madness like the carbines have been. I'd rather have the cmp make money and promote shooting sports than see guys get all crazy buying rare guns that many will just end up flipping.