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Posted: 4/23/2014 5:51:32 PM EDT
[#1]
I bought a C9-A1 in 9mm back in February and had to send it back because the slide wouldn't consistently go into battery when releasing the slide. Steyr sent me a shipping label to return it and stated it would be a 3-4 week turnaround for the repairs, but the last I was told 2 weeks ago was they were waiting on a part for a piece of equipment that repairs the pistols. The pistol is very accurate, with little muzzle climb and has a light trigger, but if a company can't back their products up with better customer service then I'll look elsewhere. That's my experience.
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Posted: 4/23/2014 6:03:21 PM EDT
[#2]
i bought an m9 years ago on a whim. my wife shot it one and declared it was her new ccw pistol. i haven't seen it since. very good shooting handgun but mags are a bit expensive.and hard to find
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Posted: 4/23/2014 6:31:01 PM EDT
[#3]
Quote HistoryQuoted:
i bought an m9 years ago on a whim. my wife shot it one and declared it was her new ccw pistol. i haven't seen it since. very good shooting handgun but mags are a bit expensive.and hard to find Did you see the mag prices on CDNN? Seem to be reasonable, but then again, I don't know what your threshold of "expensive" is. I'm used to Glock so $25-30 for a mag is not too crazy. |
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Posted: 4/24/2014 6:44:13 AM EDT
[#4]
Quote HistoryQuoted:
Did you see the mag prices on CDNN? Seem to be reasonable, but then again, I don't know what your threshold of "expensive" is. I'm used to Glock so $25-30 for a mag is not too crazy. Quote HistoryQuoted:
Quoted:
i bought an m9 years ago on a whim. my wife shot it one and declared it was her new ccw pistol. i haven't seen it since. very good shooting handgun but mags are a bit expensive.and hard to find Did you see the mag prices on CDNN? Seem to be reasonable, but then again, I don't know what your threshold of "expensive" is. I'm used to Glock so $25-30 for a mag is not too crazy. my experience has been when you find them, buy them. the supply outside of steyr is a bit random. price also fluctuates a good bit. i have seen them as high as 50 |
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Posted: 4/24/2014 11:18:27 AM EDT
[#5]
I have owned a first gem m40, and currently own an s9-a1.
I lucked out at the gun show i bought the S9 at as the table had all four sizes (c9, s9, m9, l9). My advice is find a seller who has all of them to hold. I went in wanting the c9, and gladly left with the s9. As far as the slide not locking forward, some had a small burr on the internals that needed to be polished off. My s9 will not fire brown bear ammo, I get light primer strikes consistently. YMMV |
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Posted: 4/24/2014 5:22:12 PM EDT
[#6]
Quote HistoryAs far as the slide not locking forward, some had a small burr on the internals that needed to be polished off. Well, for something that sounds like a simple repair seems to be an issue for Steyr's repair facility. coloradocopper Until they improve their customer service, can make a pistol that will compete with the likes of Glock, HK, etc and will increase the importation of their products to show they're seriously interested in the US market then I would pass on buying anything Steyr makes at this time. Caveat Emptor |
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Posted: 4/25/2014 4:42:56 AM EDT
[#7]
Quote HistoryQuoted:
I bought a C9-A1 in 9mm back in February and had to send it back because the slide wouldn't consistently go into battery when releasing the slide. Steyr sent me a shipping label to return it and stated it would be a 3-4 week turnaround for the repairs, but the last I was told 2 weeks ago was they were waiting on a part for a piece of equipment that repairs the pistols. The pistol is very accurate, with little muzzle climb and has a light trigger, but if a company can't back their products up with better customer service then I'll look elsewhere. That's my experience. lol... i had a walther down 9 months waiting on a hammer that broke. |
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Posted: 4/25/2014 1:11:08 PM EDT
[#8]
Quote HistoryQuoted:
lol... i had a walther down 9 months waiting on a hammer that broke. Quote HistoryQuoted:
Quoted:
I bought a C9-A1 in 9mm back in February and had to send it back because the slide wouldn't consistently go into battery when releasing the slide. Steyr sent me a shipping label to return it and stated it would be a 3-4 week turnaround for the repairs, but the last I was told 2 weeks ago was they were waiting on a part for a piece of equipment that repairs the pistols. The pistol is very accurate, with little muzzle climb and has a light trigger, but if a company can't back their products up with better customer service then I'll look elsewhere. That's my experience. lol... i had a walther down 9 months waiting on a hammer that broke. Yep, Walther makes nice pistols, and I have several, but they also need to improve their customer service and import their products faster. |
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Posted: 4/27/2014 4:40:05 AM EDT
[#9]
Quote HistoryQuoted:
Well, for something that sounds like a simple repair seems to be an issue for Steyr's repair facility. coloradocopper Until they improve their customer service, can make a pistol that will compete with the likes of Glock, HK, etc and will increase the importation of their products to show they're seriously interested in the US market then I would pass on buying anything Steyr makes at this time. Caveat Emptor Quote HistoryQuoted:
As far as the slide not locking forward, some had a small burr on the internals that needed to be polished off. Well, for something that sounds like a simple repair seems to be an issue for Steyr's repair facility. coloradocopper Until they improve their customer service, can make a pistol that will compete with the likes of Glock, HK, etc and will increase the importation of their products to show they're seriously interested in the US market then I would pass on buying anything Steyr makes at this time. Caveat Emptor Thanks for the real advice, Major. When I start to get the itch, the whole Caveat Emptor thing is easy to forget sometimes. |
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Posted: 4/27/2014 2:52:49 PM EDT
[#10]
m9 owner here. love love love it! ordered a new extractor and spring, delivery time 4 days. price, free
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Posted: 4/28/2014 1:32:07 PM EDT
[#11]
Quote HistoryQuoted:
I bought a C9-A1 in 9mm back in February and had to send it back because the slide wouldn't consistently go into battery when releasing the slide. Steyr sent me a shipping label to return it and stated it would be a 3-4 week turnaround for the repairs, but the last I was told 2 weeks ago was they were waiting on a part for a piece of equipment that repairs the pistols. The pistol is very accurate, with little muzzle climb and has a light trigger, but if a company can't back their products up with better customer service then I'll look elsewhere. That's my experience. Out of curiosity, how far out of battery was it? Was it similar to this video? https://www.youtube.com/watch?v=opy4dwLqhtw |
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Posted: 4/28/2014 2:01:51 PM EDT
[#12]
Quote HistoryQuoted:
Out of curiosity, how far out of battery was it? Was it similar to this video? https://www.youtube.com/watch?v=opy4dwLqhtw Quote HistoryQuoted:
Quoted:
I bought a C9-A1 in 9mm back in February and had to send it back because the slide wouldn't consistently go into battery when releasing the slide. Steyr sent me a shipping label to return it and stated it would be a 3-4 week turnaround for the repairs, but the last I was told 2 weeks ago was they were waiting on a part for a piece of equipment that repairs the pistols. The pistol is very accurate, with little muzzle climb and has a light trigger, but if a company can't back their products up with better customer service then I'll look elsewhere. That's my experience. Out of curiosity, how far out of battery was it? Was it similar to this video? https://www.youtube.com/watch?v=opy4dwLqhtw No, mine slide hangs up due to something in the slide from what the rep at Steyr told me. What they are doing to fix it is unknown to me as I haven't been able to get a hold of them for over a week. I have emailed them once and called several times with no success. |
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Posted: 5/3/2014 10:40:08 AM EDT
[#13]
There really isn't much difference between the M9, and the L9, the extra 1/2" on the front end does help to slightly reduce the already light feeling recoil, it's one of those issues of what you rather have, a 4, or a 4.5" barrel. Steyr just moved into their new facility, and things have gotten behind, their customer service has always been good, and the speed of the warranty work, timely, the move may have slowed things down, that and the severe damage to the area from the storms/tornados early last week.. If they need to do polishing on the slide, they would more than likely use a milling machine of some type, I doubt an outfit like Steyr would allow a firearm to have precision work done to it, with a Dremel.
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Posted: 5/3/2014 1:53:22 PM EDT
[#14]
Quote HistoryQuoted:
There really isn't much difference between the M9, and the L9, the extra 1/2" on the front end does help to slightly reduce the already light feeling recoil, it's one of those issues of what you rather have, a 4, or a 4.5" barrel. Steyr just moved into their new facility, and things have gotten behind, their customer service has always been good, and the speed of the warranty work, timely, the move may have slowed things down, that and the severe damage to the area from the storms/tornados early last week.. If they need to do polishing on the slide, they would more than likely use a milling machine of some type, I doubt an outfit like Steyr would allow a firearm to have precision work done to it, with a Dremel. The repair invoice stated the firing pin and firing pin spring were the only parts replaced and it only took them two months to accomplish that. |
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Posted: 5/10/2014 11:03:59 PM EDT
[#15]
Quote HistoryQuoted:
The repair invoice stated the firing pin and firing pin spring were the only parts replaced and it only took them two months to accomplish that. Quote HistoryQuoted:
Quoted:
There really isn't much difference between the M9, and the L9, the extra 1/2" on the front end does help to slightly reduce the already light feeling recoil, it's one of those issues of what you rather have, a 4, or a 4.5" barrel. Steyr just moved into their new facility, and things have gotten behind, their customer service has always been good, and the speed of the warranty work, timely, the move may have slowed things down, that and the severe damage to the area from the storms/tornados early last week.. If they need to do polishing on the slide, they would more than likely use a milling machine of some type, I doubt an outfit like Steyr would allow a firearm to have precision work done to it, with a Dremel. The repair invoice stated the firing pin and firing pin spring were the only parts replaced and it only took them two months to accomplish that. Saw you sold this on the EE MAJORSDAD, guess that says where you're at with Steyrs 
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Posted: 5/11/2014 3:43:09 AM EDT
[#16]
Quote HistoryQuoted:
The repair invoice stated the firing pin and firing pin spring were the only parts replaced and it only took them two months to accomplish that. Quote HistoryQuoted:
Quoted:
There really isn't much difference between the M9, and the L9, the extra 1/2" on the front end does help to slightly reduce the already light feeling recoil, it's one of those issues of what you rather have, a 4, or a 4.5" barrel. Steyr just moved into their new facility, and things have gotten behind, their customer service has always been good, and the speed of the warranty work, timely, the move may have slowed things down, that and the severe damage to the area from the storms/tornados early last week.. If they need to do polishing on the slide, they would more than likely use a milling machine of some type, I doubt an outfit like Steyr would allow a firearm to have precision work done to it, with a Dremel. The repair invoice stated the firing pin and firing pin spring were the only parts replaced and it only took them two months to accomplish that. it took walther 9+ months to mail me a hammer and spring for a p22. look at the length of time it took springfield to repair the xd's under that recall. 2 months ain't shit for repair work from most companies. |
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Posted: 5/11/2014 5:39:06 AM EDT
[#17]
Quote HistoryQuoted:
it took walther 9+ months to mail me a hammer and spring for a p22. look at the length of time it took springfield to repair the xd's under that recall. 2 months ain't shit for repair work from most companies. Like I said, Walther needs to work on their customer service also and with Springfield, that was a major recall of multiple pistols. I've had to deal with Glock once in 15+ years, and they mailed me the parts in 3 days. My main issue is that I was told 3-4 weeks and it ended up being two months. With modern day communication, they shouldn't have any excuses when it comes to letting their customers know what's going on. Steyr has been known to be poor at this for years, along with other issues and that is why they lag behind the pack. Anyway, my two Steyr products are sold, and I could give a shit how they run their company now. 
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