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Matthew_Q
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Posted: 11/18/2007 11:58:53 AM
[Last Edit: 11/18/2007 12:00:03 PM by Matthew_Q]

Originally Posted By badkarma56:
Dude, I'm sorry to hear about your situation. My EMP has been flawless thus far (just passed 600 rounds down-range today). May I ask what your serial number is? My EMP has a serial number in the low 4000's (it was proofed at the factory in early October).

I've heard that early production runs of EMP's had issues similar to yours. Perhaps you should request an exchange from SA for a more-recently manufactured EMP.

FWIW, my Sig P226 Navy suffered several FTE/stovepipe malfunctions with Winchester "white box" ammo (Q4172) when it was new. What I learned from that experience is that "white box" ammo is a very sedate load, and really less than ideal for "breaking in" a tight new pistol. Accordingly, I've since decided to stick with my Dad's advice of always starting out with "hot" ammo in new guns. For a new 9mm weapon, that means using 9mm NATO/mil-spec ammo.

I started my EMP off with 100 rounds of NATO-spec ammo, and now it'll eat anything that I feed it (Remington UMC, Winchester "white box", Sellier & Bellot, JHP ammo, etc.). In my opinion, UMC is a pretty soft load too, but I prefer it over "white box" in new pistols.


My EMP is in the EMP30xx range.

I found that WWB is quite a bit hotter than UMC. I think the extractor may be too long... IMTO, I think it's not sitting in the extractor groove when in battery, so when I went to a hotter load, it failed more.

I want both cheaper brands to run right in that gun. I'll likely use it in IDPA, and since WWB is the best deal on FMJ ammo around here...



Originally Posted By ikor:
Before you send it back again, try a couple more thngs...

1) Field strip it then detail strip the slide assembly and take the grips off the frame. Nect, clean the Hell out of everywhere you can reach with a toothbrush (M16 type) and if possible, and blow it out with compressed air. Relube with a high quality lube or grease (such as TW25, etc) and reassemble. Use goggles or safety glasses...word is the early EMPs were full of metal shavings and grit as delivered.

2) Try some better ammo. Both your UMC and WWB are second tier blasting ammo and the reduced scale 1911s all tend to do better with 'full spec' stuff. You don't have to use +P or such, just a full spec load...standard pressure JHP stuff will do fine. If the good stuff works, my guess is that after a short while you should also find the WWB will work too.

The spotty reliability record...so far at least...is the biggest reason I have not made the decision to buy an EMP yet. The price really is not all that high, all things considered, but you don't have to send a $1000 camera back to the camerasmith for it to work correctly, and you certainly should not have to send back a $1000 handgun either. It is doubly frustrating when Glock, for instance, can field a reduced size 9mm at half the price that works 100% out of the box. No matter what, reliability is the #1 requirement for a defensive handgun and the sole reason for the existence of the EMP is for defensive purposes.

Here's wishing you the best of luck with your EMP...lots of us are really wanting the little gun to succeed.


I have detail stripped the gun, blasted out both the firing pin channel (heard someone busted a pin because it got stuck) and the extractor channel. It didn't seem to help. I think I just got a bum extractor, and instead of replacing it (what, a $10 part) when it was back at the shop, they just tweaked it.

I do have some good JHP loads... but I don't want to have to break in with 2-300 rounds of ammo that costs damn near $1/round. It should run right on whatever I put in it... which comes to your last point. You're absolutely right, it's meant as a defensive handgun, and a defensive handgun should run 100%. That's what I'm going to emphasize to SA when I call. I'm going to ask them to have a Custom Shop smith work on it, and CALL ME to PERSONALLY assure me that the gun works 100% before they send it back to me... if it doesn't work, I will tell them I want an exchange, and I'll want the new one they send me tested by the Custom Shop.

PC: a doctrine fostered by a delusional, illogical
liberal minority, and rapidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a
turd by the clean end.
James16688
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Posted: 11/19/2007 10:29:04 AM
Matthew_Q,

I sent Springfield a link to this thread. Here's the response:

We stand behind our product 100% so I would recommend this gentleman
contact us and let us get his gun back here again so we can get it
taken
care of for him. We do reimburse shipping up to $50.00 for warranty
repair and we also pay the shipping back to him. We will make this
right
for him. The EMP has been very popular and reliable for most people but
occasionally one will have some problems. I would like to speak to him
if you could get my information to him. Jon 1-800-680-6866 ext 8996.

Thank you,

Jon Yacapraro
Dealer Assistance and Response Team
Springfield Inc
420 West Main St
Geneseo, IL 61254
1-800-680-6866
jyacapraro@springfield-armory.com
CBR900
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Posted: 11/19/2007 4:59:31 PM
Well 1911s were not designed to:

1) use 9mm. The extractor tunnel is placed for the .45 and not the 9mm. and

2) to be that short. Barrel has to tilt at a MUCH more radical angle to function.

All in all, I think the gun seems to work pretty well all things considered; maybe you just need to find a load it really likes and then stick with that load?

Regards,


C
Matthew_Q
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Posted: 11/20/2007 12:44:41 AM

Originally Posted By James16688:
Matthew_Q,

I sent Springfield a link to this thread. Here's the response:

We stand behind our product 100% so I would recommend this gentleman
contact us and let us get his gun back here again so we can get it
taken
care of for him. We do reimburse shipping up to $50.00 for warranty
repair and we also pay the shipping back to him. We will make this
right
for him. The EMP has been very popular and reliable for most people but
occasionally one will have some problems. I would like to speak to him
if you could get my information to him. Jon 1-800-680-6866 ext 8996.

Thank you,

Jon Yacapraro
Dealer Assistance and Response Team
Springfield Inc
420 West Main St
Geneseo, IL 61254
1-800-680-6866
jyacapraro@springfield-armory.com


I called and got an RMA set up today. If Jon sees this thread, I hope he can give me some feedback. The new RMA is 194954. I'll get it shipped tomorrow or Wednesday. I know the holiday will affect turnaround, but I don't care if it takes a month!

SA has been very good to talk to on the phone. They're very courteous and professional.

PC: a doctrine fostered by a delusional, illogical
liberal minority, and rapidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a
turd by the clean end.
MTNmyMag
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Posted: 11/20/2007 6:05:13 AM

Originally Posted By CBR900:
Well 1911s were not designed to:

1) use 9mm. The extractor tunnel is placed for the .45 and not the 9mm. and

2) to be that short. Barrel has to tilt at a MUCH more radical angle to function.

All in all, I think the gun seems to work pretty well all things considered; maybe you just need to find a load it really likes and then stick with that load?

Regards,


C


The EMP is not just a 9mm 1911. It was built from the ground up to be a 9mm 1911 "STYLE" handgun.

Dano523
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Posted: 11/20/2007 6:08:54 AM

Originally Posted By SkagSig40:


FWIW I have a Ultra Compact 45 that has tip up jams. Springfield replaced the barrel and a few other parts and it is better but it still does it with the stock mags but not with Wilson mags. I'm going to have a local smith look at it and hopefully get it 100% reliable or it will be sold. I will not own an unreliable firearm! That is like owning a car that fails to start 1 or 2 times out of 8.


I think I told you this once, but order Wilson Type 47 rebuild kits (266,45C cup follower and springs) for the welded bottom factory mags to solve the problem.

www.wilsoncombat.com/a_springs_followers.asp
Posted By PlaymoreMinds:

'Twas not the <cough> sweet and innocent <cough> PlaymoreMinds...

<---skips away in frilly skirts to Candyland, leaving gutters and snorkels FAR behind.
SkagSig40
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Posted: 11/24/2007 12:42:00 AM

Originally Posted By Dano523:

Originally Posted By SkagSig40:


FWIW I have a Ultra Compact 45 that has tip up jams. Springfield replaced the barrel and a few other parts and it is better but it still does it with the stock mags but not with Wilson mags. I'm going to have a local smith look at it and hopefully get it 100% reliable or it will be sold. I will not own an unreliable firearm! That is like owning a car that fails to start 1 or 2 times out of 8.


I think I told you this once, but order Wilson Type 47 rebuild kits (266,45C cup follower and springs) for the welded bottom factory mags to solve the problem.

www.wilsoncombat.com/a_springs_followers.asp


Hi Dano,
Yes you did tell me that...good memory!
I bought some Wilson mags and it still does it. Not nearly as much though. I have not had a chance to test it again after a really good cleaning but I was thinking having my local gun smith polish the ramp.
hawkeye180
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Posted: 11/24/2007 12:48:09 AM
I hope everything works out well in the end for you.
let us resist evil, and whatsoever evil we cannot resist with our words, yea, such as rebellions and dissensions, let us resist them with our swords, that we may retain our freedom

SAMPLES05
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Posted: 11/24/2007 11:10:21 PM
Tag for resolution
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MisterWilson
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Posted: 11/25/2007 1:18:17 AM

Originally Posted By CBR900:
Well 1911s were not designed to:

1) use 9mm. The extractor tunnel is placed for the .45 and not the 9mm. and

2) to be that short. Barrel has to tilt at a MUCH more radical angle to function.

All in all, I think the gun seems to work pretty well all things considered; maybe you just need to find a load it really likes and then stick with that load?

Regards,


C


You are so wrong. You are wronger than wrong. You are as wrong as wrong can be.

A gun is supposed to work. Period.

Would you rationalize your M4 jamming the same way, since it was origionally designed for the 7.62x51 cartridge? Seriously, reread your post. Wrong wrong wrong.
" The Rock of Stupidity must be stained for time to time with the blood of the stupid."
-Tony7189
Matthew_Q
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Posted: 11/25/2007 11:55:04 AM

Originally Posted By MisterWilson:

Originally Posted By CBR900:
Well 1911s were not designed to:

1) use 9mm. The extractor tunnel is placed for the .45 and not the 9mm. and

2) to be that short. Barrel has to tilt at a MUCH more radical angle to function.

All in all, I think the gun seems to work pretty well all things considered; maybe you just need to find a load it really likes and then stick with that load?

Regards,


C


You are so wrong. You are wronger than wrong. You are as wrong as wrong can be.

A gun is supposed to work. Period.

Would you rationalize your M4 jamming the same way, since it was origionally designed for the 7.62x51 cartridge? Seriously, reread your post. Wrong wrong wrong.


I agree with Mr.Wilson. A gun is supposed to WORK. And as I mentioned before, I'm not going to go spend $1/round over a couple hundred rounds on the off chance that the gun might have worked OK with one or two particular defensive rounds.

The gun will be at SA tomorrow morning. I'll be following up with the gentleman who's info was posted here. I've already had dialog with him, and he is certain they will get the gun working 100%.

I will post an update. Hopefully I'll have the pistol back soon.
PC: a doctrine fostered by a delusional, illogical
liberal minority, and rapidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a
turd by the clean end.
weenis
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Posted: 11/25/2007 7:07:46 PM
:-(

Somewhat depressing thread...

Hopefully they make everything right for you.
Matthew_Q
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Posted: 12/5/2007 9:48:31 AM
I got the pistol back last night. The guy at SA emailed and said they had replaced the extractor. I can tell it's new. The slide to frame fit seems a bit looser than it was... but that won't bother me as long as the pistol WORKS, and is still as accurate as it was.

I won't get to the range until this weekend, but I will post a range report. I want to put 2-300 rounds through it without problems before I call it fixed.

PC: a doctrine fostered by a delusional, illogical
liberal minority, and rapidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a
turd by the clean end.
crodeo
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Posted: 12/5/2007 10:47:29 AM

Originally Posted By Matthew_Q:
I got the pistol back last night. The guy at SA emailed and said they had replaced the extractor. I can tell it's new. The slide to frame fit seems a bit looser than it was... but that won't bother me as long as the pistol WORKS, and is still as accurate as it was.

I won't get to the range until this weekend, but I will post a range report. I want to put 2-300 rounds through it without problems before I call it fixed.



Hopefully everything will be good. Seems like a pretty good turn around time as well. Good luck.
Nuckin Futs
Matthew_Q
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Posted: 12/5/2007 7:14:31 PM

Originally Posted By crodeo:

Originally Posted By Matthew_Q:
I got the pistol back last night. The guy at SA emailed and said they had replaced the extractor. I can tell it's new. The slide to frame fit seems a bit looser than it was... but that won't bother me as long as the pistol WORKS, and is still as accurate as it was.

I won't get to the range until this weekend, but I will post a range report. I want to put 2-300 rounds through it without problems before I call it fixed.



Hopefully everything will be good. Seems like a pretty good turn around time as well. Good luck.


Yep, they take about a week. Hopefully it won't have to go back again. Actually if it has any further problems, I'm going to want them to replace it.
PC: a doctrine fostered by a delusional, illogical
liberal minority, and rapidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a
turd by the clean end.
fivepointoh
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Posted: 12/5/2007 7:38:31 PM
Here's to keepin our fingers crossed.
My How To on Multicamming your rifle!

http://www.ar15.com/forums/topic.html?b=1&f=139&t=565579&page=1
SGB
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Posted: 12/5/2007 7:47:48 PM
"The 1911 was the design given by God to us through John M. Browning that represents the epitome of what a killing tool needs to be. It was true in 1911 and is true now."Colonel Robert J. Coates, USMC
skywarp989
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Posted: 12/5/2007 8:52:47 PM
[Last Edit: 12/5/2007 9:09:05 PM by skywarp989]
Just let me re-cap:

You bought the pistol and took it out to shoot. Had three four failures in a new gun with cheap ammo.

THEN you adjusted the extractor.

Next time out, you had more failures.

So you adjusted the extractor again.

Next time out, you had EVEN MORE failures.

If I were Springfield, I'd be wondering about that... customers doing their own smithing and then sending the gun back for warranty work is generally frowned upon.

Granted adjusting a 1911 extractor isn't really "gunsmithing" to some. Ah, but didn't we just establish that this gun isn't a 1911?

Just playing the devil's advocate, here. Anyhow, I hope it works out for you. I got to shoot a couple EMPs at a Springfield-sponsored shoot this summer and enjoyed the hell out of the gun. These were well-used range toys, so they worked good, and recoil and accuracy were very pleasant.
skywarp989
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Posted: 12/5/2007 9:03:15 PM
[Last Edit: 12/5/2007 9:04:20 PM by skywarp989]
Crap, double tap.
Robert2011
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Posted: 12/5/2007 10:01:19 PM
If I understand this right, Springfield does not pay shipping back unless you complain to the higher ups about it. Way to go on customer service.

Springfield should pay for your ammo, your range fees and for your travel expenses for all this reliability testing since it failed.

I hate it when the burden of quality control is put upon the customer because the factory wants to save a few bucks and not do it at the factory, TWICE!!!

I have been on the receiving end of this kind of piss poor third world QC on several occasions (with other gun companies). Once I even got one of seven guns that didn't get heat treated at the factory. That's how unlucky I am. I even had to pay the shipping back on that one.

For a gun who's only reason for existence is self defense, this is unforgivable.

Good luck on the outcome. If I were you I would demand full payment for all costs and move on to a different company with a proven pistol. Your life is worth it.
"In a time of universal deceit, telling the truth is a revolutionary act."
Matthew_Q
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Posted: 12/7/2007 6:57:31 PM
Well, the gentleman that asked his information be sent to me instructed me to mail in the receipts for shipping, and said SA WOULD reimburse me up to $50 shipping each time. Since the shipping was right at $50, I should at least get that back.

But yeah, it sucks that the QC is ME going to the range spending my money on ammo and range time. I will be escalating this if I have ANY failures tomorrow. I will want them to replace the whole gun, and certify that the gun they send WILL WORK.
PC: a doctrine fostered by a delusional, illogical
liberal minority, and rapidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a
turd by the clean end.
SkagSig40
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Posted: 12/7/2007 8:31:52 PM

Originally Posted By Matthew_Q:
Well, the gentleman that asked his information be sent to me instructed me to mail in the receipts for shipping, and said SA WOULD reimburse me up to $50 shipping each time. Since the shipping was right at $50, I should at least get that back.

But yeah, it sucks that the QC is ME going to the range spending my money on ammo and range time. I will be escalating this if I have ANY failures tomorrow. I will want them to replace the whole gun, and certify that the gun they send WILL WORK.


I'll be wating eagerly for tomorrows report! Good luck!!!
Matthew_Q
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Posted: 12/8/2007 12:29:03 AM
Here she is, ready to go... along with my other new toy!

PC: a doctrine fostered by a delusional, illogical
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Matthew_Q
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Posted: 12/8/2007 5:27:00 PM
UPDATE!!


I just got back from the range... and the EMP... functioned 100%! I ran 23 magazines through it (some UMC, mostly WWB) and it did not hiccup even ONCE. I could tell by the cases ejecting that extraction and ejection was much more uniform and positive. Looks like the new extractor was the trick. I will try to get to the range again in a couple weeks to run another couple hundred rounds just be sure, then I will be testing defensive loads.

I'm still bummed it took two return trips to SA, but I'm happy that it functions properly now.

(BTW, fired the PS90 for the first time today...and I LIKE IT!!)

PC: a doctrine fostered by a delusional, illogical
liberal minority, and rapidly promoted by an unscrupulous mainstream media,
which holds forth the proposition that it is entirely possible to pick up a
turd by the clean end.
vanilla_gorilla
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Posted: 12/8/2007 5:57:34 PM
I'm sure glad to hear that it's working for you.
If you try hard enough, sometimes two wrongs DO make a right. -SevenMaryThree
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