It's pretty obvious this ammo doesn't feed well in your particular XD. I doubt that large of a dent happened when you chambered it one time.
I would say this is user error. Using ammo that you haven't properly tested, riding the slide, ammo doesn't feed well in your firearm.
Straight walled, semi-auto cartridges cannot be crimped tightly, as they headspace off the rim. This allows only a modest taper crimp, which essentially brings the case back to where it would be after being sized. A crimp and cannelure wouldn't help this situation much.
Your gun doesn't like this ammo, instead of bashing a company that is VERY well respected in the firearms community, how about you do your part and properly test it. You should put at least 200 rounds down range of your intended carry ammo, without a hiccup. Then you know it's good.
ETA: Try to find me a .45 defensive bullet, designed for the ACP, not Colt, that has a cannelure. I just looked through all my defensive ammo and couldn't find a single one with cannelure. Then looked through all my reloading bullets, no cannelure. Then looked online, no cannelure.
ETA II: Federal HST DOES have a cannelure. You can't see it on the loaded rounds, but I just checked a fired bullet I had. So with this load, they have a cannelure, but don't crimp into it.