HKUSP9 those springs are the correct spring, they are just too short. Probably a heat treat problem and they took too much of a set. I just wanted to clarify that they don't have the wrong spring in them, just bad springs. the 9 coil spring is correct. There is absolutley no need in a mag that size for a 12 coil spring. It won't hurt anything it's just overkill.

 
Mine fit and function well. They drop free when empty, but not when full. This is true with the three different size magazines that I have. All are 9mm. This is true with different size and generation pistols.

I know sometimes they can be a little snug when fully loaded, that said once you chamber the first round the mags should drop free every time.

It can be like that when those springs are new. Also, will they drop after you chamber the first round? With the slide closed?

If shipping hurts our mags we are in real trouble. That said, the clams the mags sell in retail would almost double the shipping cost. So, due to customer feedback that they just throw the packaging away and don't want to pay more for shipping, we made the decision to ship them in clear plastic bags. This will in no way harm the mag. I apologize for letting you down on the packaging. Hopefully we will exceed your expectations in performance.

Having said all of this, please respond here letting me know if you would wish to pay more for shipping and have them shipped in retail packaging because we really do listen to our customers feedback.

We appreciate your business.

I try to avoid reading between the lines and trying to interpret peoples mood or meaning in a text conversation, however, from reading your response it seems as if I somehow insulted or offended you. That was not my intent. I simply wanted to explain why we ship the way we do. I completely understand that you may not like or agree with it (and I have passed your feedback on to others here), but I am not sure why the hostility.....

I can see both sides of the shipping thing. But then again a big padded envelope works for me.


After a day of range / reload drills my magazines are scratched up anyway. I care more about function than appearance, especially on a component that I can't even see when its inside the gun. I guess well see how the transparency holds up over time. So far, all my ETS magazines work reliably and my students have yet to break them.

 

Same here; I'd like to try a case for 9mm AR's.  



They're interesting as hell, and I really WANT 20 or 30 (or whatever comes in a full box), but I don't want to deal with Botach (I've had too many problems with them in the past).



 

Hey Mike,
Sorry for the trouble. Pleas email customer service or send me a message and we will get replacement springs to you. There are some springs out there that take too large of a set thus leaving them too short. When that happened, it won't consistently lock the slide back.

PS, I just sent an email to a Mike with this problem, I assume it is you. Again sorry for the trouble, we will get you taken care of.

IM sent.

For a question that seems so simple this answer is going to be really long. The first thing everyone needs to know is that glock mag springs are very difficult to make correctly. Early on in production we began to see small amounts of inconsistent mag springs exhibiting problems for our customers. The amount was so small that our inspection process would not catch it. But still, even at a very small rate, that was unacceptable. We then began the process of searching for new spring suppliers that were capable of consistently holding the tolerances we need. We found a great new supplier and spent several months getting them up and running with our validation process. Everything we have seen from them thus far has been exceptionally consistent. If this continues (which we are keeping a very close eye on) all of the inconsistencies in the spring should be a thing of the past. That said, please keep in mind that the new springs have just recently been put into production and there could potentially be a few mags out there on the shelf with springs that may not perform correctly. If you experience any issue we will get it replaced for you.

I also wanted to take a little extra time to talk about the 22 round springs for our 9mm glock mags. The 140mm mag spring is in a league all it's own with regards to these issues. The reason for this is due to fitting 22 rounds in the 140mm limited space. To make this happen we had to push the limits of what one of these springs can achieve. The spring design is solid and works extremely well. That said, the window for tolerance is very narrow making this particular spring exceptionally difficult to manufacture correctly. Based on our testing from the new supplier, their level of consistency is at the level we need to make sure these springs run correctly.

So to sum up this answer for people who don't want to read it all...Yes, the spring problem as been addressed. It was a very small amount of mags that were affected. The 22 rounders experienced more trouble because of the nature of their tight tolerance, but that also has been addressed.

Sorry for long response, but I felt it was important to keep you guys in the loop on exactly what this spring issue was, and how we have addressed it. Please remember that not matter what, we will always stand behind our product and if you encounter any issues we will resolve them.