First off, my experience with AR-15s is only what I have used in the military, and one AR-15 owned personally. I decided to build a blackout pistol. I noticed Damage Industries on Ar15news.com, and their sale for Memorial day weekend. I decided to purchase a BCG for the first part in my build.
My first question was the stamping, but the BCG has an X-ray not MPI tested so no markings. My second question was regarding the staking. It appeared weak.
He assured me that the Bolt Carrier Groups are made by a third party for DPMS, and the staking is fine. He stated that if I wanted he would issue an RMA shipping at my cost of course. I took his word for it went on ordering the rest of my build. I took it out to the range last week. I removed the Bolt Carrier Group to swab the barrel, and lube the BCG. I noticed they used a straight pin instead of the typical cotter pin. So if the BCG is tilted at all the pin falls out.
Notice how the firing pin is not Chrome, it has some other finish to it.
I also noticed that the straight pin and bolt assembly appears to have the finish removed in areas.
I contacted Damage Industries of yet more concerns of the BCG. Customer Service notified me that I was out of their 30-day policy, and since I had used the BCG (approximately 40 rounds) it was no longer considered new so there is nothing they can do. I should have reacted in a timely manner.
Customer Service was right, the BCG does function properly. I guess I should have just spent the money to send it back when I initially didn't like the quality. Now that customer service is non-existed I'm taking it personally making me very disappointed.
This is the only part of my build I regret. My objective is to inform other future builders of their quality and other choices. Prior to my build I researched parts and did not see anyone review a BCG from Damage Industries so I hope this helps. Buy a BCG from another company if you want a better value.
Please also tell me if I'm out of place on this, but I just feel I got an inferior product and customer service.