Everyone raves about SF's service when there's a problem with something they buy.... usually hear about how great SF was in correcting the problem and how prompt they were. I wish I could say that has been the case for me... I sent a Vampire head back for the flickering/strobing problem back in mid-august, didn't hear anything until a month ago when I called and they said they hadn't received anything from me. So I checked my tracking number and got back with them giving them the delivery date and who signed for it. They got right back with me and said they had received it, but that it hadn't been checked in to repairs. I'm thinking "Great!, I'll be back up and running in a week or two."
That was a month ago.
What kind of repair turnarounds are you guys seeing?