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M4CARBINE
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Posted: 3/20/2008 8:50:19 AM
[Last Edit: 3/26/2008 9:31:33 AM by M4CARBINE]

THE IMAGE ABOVE IS A PAID ADVERTISEMENT
To all concerned:

The SOPMOD Program Management Office (PMO) is issuing this notice to all
potential users of the EOTech SU-231/PEQ Reflex Sight, NSN 1240-01-533-0941,
also known as the holographic weapon sight.

1. It was recently brought to the attention of the SOPMOD PMO that there
exists the possibility that the SU-231/PEQ Reflex Sight made by EOTech is
susceptible to failure characterized by the sight shutting off in the middle
of weapon fire.

2. The failure is caused by faulty battery contacts that were incorporated
by EOTech without government concurrence. (See attached image). These
faulty battery contacts are susceptible to wear due to shock while the
weapon is firing. As a result, the batteries may lose contact, causing the
sight to shut off.

3. EOTech has qualified a new supplier of these battery contacts and the
SOPMOD PMO is currently validating this new configuration through testing.
By mid April 2008, this process should be complete. At that time, SOPMOD
will institute a 100 percent replacement of the SU-231/PEQs that have
already been fielded. Maintenance Contact Teams will travel to field units
to either swap out the sights with replacements or conduct on-site field
repairs. As an interim solution, the SOPMOD PMO is currently testing a
field replaceable grommet that will mitigate the risk of failure. Pending
test results, these grommets will be shipped as part of a field replacement
kits to units that have been issued the SU-231/PEQ.

4. The SOPMOD PMO has ordered a halt on any further fielding of this item
until sufficient testing has been performed on sights with the incorporated
part upgrade. For those field units that have already received the
SU-231/PEQ, the SOPMOD PMO strongly recommends not using those sights until
they can be replaced or repaired.
regalrocket
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Posted: 3/20/2008 10:19:23 AM
100 percent replacement, ouch, this little goof up by Eotech will end up costing tax payers a good ammount of money. I'm gonna say it first, glad I carry a M68 on my duty, and personal weapons
JSteensen
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Posted: 3/20/2008 10:44:31 AM
Well, I had an EoTech on my 240 and 50 when i had them assigned. No issues during firing. Hell. No issues period.
Happiness is...stepping off a C-130 onto Kuwaiti soil after 15 months in Iraq...
rob78
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Posted: 3/20/2008 10:54:13 AM

Originally Posted By JSteensen:
Well, I had an EoTech on my 240 and 50 when i had them assigned. No issues during firing. Hell. No issues period.


Was it the 553 or the 552 series? (my guess was the 552, which I've had no problems with either)
"A goverment that's big enough to do everything for us, is powerful enough to do anything to us."
--Fred Dalton Thompson

"History teaches us that men and nations behave wisely once they have exhausted all other alternatives."
Yojimbo
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Posted: 3/20/2008 10:59:18 AM
[Last Edit: 3/20/2008 11:00:19 AM by Yojimbo]

Originally Posted By rob78:

Originally Posted By JSteensen:
Well, I had an EoTech on my 240 and 50 when i had them assigned. No issues during firing. Hell. No issues period.


Was it the 553 or the 552 series? (my guess was the 552, which I've had no problems with either)


I did a search on the NSN # referenced above and it is the 553, just like the title of the thread...
weptek911
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Posted: 3/20/2008 11:22:20 AM

Originally Posted By regalrocket:
100 percent replacement, ouch, this little goof up by Eotech will end up costing tax payers a good ammount of money. I'm gonna say it first, glad I carry a M68 on my duty, and personal weapons


How will it cost the taxpayers ? Doesn't Eotech have the liability for the repairs ?
I've been battling some internal demons this week, so far I'm 0 for 6.
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TonyAngel
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Posted: 3/20/2008 4:01:40 PM
I wonder if this issue might arise in other models. I just had a 512 start exhibiting the same behavior. I have it mounted on top of a .50 Beo upper with around 500 rounds through it.
M4CARBINE
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Posted: 3/20/2008 4:20:47 PM
[Last Edit: 3/26/2008 9:31:43 AM by M4CARBINE]
After extensive testing and discussions with EOTech, we've determined that the shut-off problem with the SU-231/PEQ reflex sight is systemic, which has resulted in a decision to temporarily stop further fielding of that item. A synopsis of the problem is as follows:

1. At the Shot Show, it was brought to the SOPMOD PMO's attention that a specific unit had seen an inordinate number of failures on the SU-231/PEQ Reflex Sight made by EOTech. The failure is characterized by the sight shutting off in the middle of weapon fire.

2. Upon returning from the Shot Show, we made a number of calls out to various units informing them of the potential failures and asked them to keep an eye out. Since that time, we've received several notifications of similar failures. EOTech has been able to replicate this failure at their factory. At the same time, SOPMOD pulled ten sights from Supply and tested them. We were able to replicate the failure on eight of those ten sights and have sent all the tested sights to back to EOTech.
The initial failures occurred at 1,500 round on the low end and 7,500 rounds on the high end. The root cause is that after the DT/OT but prior to the MS-C, EOTech changed suppliers for the battery contacts on the main housing.
Although EOTech's Quality procedures require them to maintain control of their suppliers, which includes qualification of parts, the new parts were of lesser quality than the parts that were in the DT/OT sights. The result is that the battery contact on the positive side is becoming fatigued and is failing due to weapon shock (see attached photo).

3. EOTech has qualified a new supplier of the battery contacts and has installed these new components into some SU-231/PEQ's, which have been able to withstand 10,000+ rounds of simulated fire on their simulator.
Additionally, they made some improvements to the battery housing. They are in the process of sending those sights back to Crane for validation.
Over the next few weeks, we are going to test a number of these upgraded sights received back from EOTech, to include 10,000+ simulated rounds on each sight plus an immersion test to make sure the seal is not compromised.
Once we are convinced that the quality is back to the original baseline, we will commence with a 100% warranty repair of all sights that are still at Crane, which exceeds the total number of SU-231/PEQ's that have been issued.
EOTech has indicated that they can do the warranty repair on-site at Crane.
Once the sights have been repaired and returned to "A" condition, we will be sending out SOPMOD Maintenance Contact Teams to every Command Unit that has been fielded SU-231/PEQ's and will do a one-for-one exchange. For deployed units, we will perform the one-for-one exchange when they rotate back from overseas. In the meantime, I am generating a message to send out to all components alerting them of the problem with the recommendation that all operators temporarily cease using them until they can be replaced.
Additionally, I am requesting that no further SU-231/PEQ's be fielded until the matter is resolved. Additionally, I am asking all concerned to cease fielding the SU-231/PEQ's until the matter is resolved.

Stukas87
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Posted: 3/20/2008 6:28:02 PM
I work for the unit that started all this, here is the scoop, we got the EO Techs in about 6 months ago, we run a 52 man class during the first 2 weeks we had 16 out of 52 shut off multiple times while shooting no matter how much you scraped the battery terminals.
Now there are active units reporting the same thing. I used a EO tech for 7 months in iraq no issues but that was 2005-2006. So one must say that there is a quality control issue with the current EO Techs within the last year.
Needless to say unitl it is resolved we have gone back to gen 3 Aimpoints. The Army has baught the Gen 4 but they are not out yet in bulk.
FMWright
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Posted: 3/20/2008 6:34:31 PM
Oh shit
Don't make me angry, you wouldn't like me when I'm angry.

Yeah, I have an attitude problem, but it's just a little one...
...and another thing, I refuse to press ANYTHING for english.
S-1
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Posted: 3/20/2008 9:33:38 PM
I heard about this from a SEAL. He said that their 553's were having the same problems as mentioned above and that the replacements were doing the same thing. He stated that they were keeping their old Aimpoints and were hoping to get the program to buy new ones.
Poser...Out.
ZCP_M3
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Posted: 3/20/2008 11:49:21 PM
So does this mean everyone who owns a 553 will eventually have to send it in for replacement? Is this free?
rob78
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Posted: 3/21/2008 6:11:06 PM

Originally Posted By Yojimbo:

Originally Posted By rob78:

Originally Posted By JSteensen:
Well, I had an EoTech on my 240 and 50 when i had them assigned. No issues during firing. Hell. No issues period.


Was it the 553 or the 552 series? (my guess was the 552, which I've had no problems with either)


I did a search on the NSN # referenced above and it is the 553, just like the title of the thread...


Thanks, I was replying to JSteensen's problem-free Eotech and was curious as to which one he fielded. I've seen pictures of both being used "over there". Didn't know that the 553 was the only model contracted.
"A goverment that's big enough to do everything for us, is powerful enough to do anything to us."
--Fred Dalton Thompson

"History teaches us that men and nations behave wisely once they have exhausted all other alternatives."
fivepointoh
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Posted: 3/21/2008 6:22:39 PM
Aimpoint FTW


Seriously though...I like the EO but like the AP more. EO's are quick and unique w/ their reticle and wish I could get the durability and hours of an AP w/ an EO reticle.
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CooperDb
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Posted: 3/21/2008 7:50:08 PM
I came real close to buying one a few weeks ago. Glad I didnt. At Least it sounds like they are trying to make good on it though.
62nd_Assassin
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Posted: 3/21/2008 10:34:05 PM
i was having this issue back in the fall with my 553...i sent it in a few weeks ago and they sent me a brand new one within a few days.

i didn't realize it was a larger problem. i am extremely happy with EOtechs customer service and will continue to use them.
bytor94
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Posted: 3/21/2008 10:45:28 PM

Originally Posted By Stukas87:
I work for the unit that started all this, here is the scoop, we got the EO Techs in about 6 months ago, we run a 52 man class during the first 2 weeks we had 16 out of 52 shut off multiple times while shooting no matter how much you scraped the battery terminals.
Now there are active units reporting the same thing. I used a EO tech for 7 months in iraq no issues but that was 2005-2006. So one must say that there is a quality control issue with the current EO Techs within the last year.
Needless to say unitl it is resolved we have gone back to gen 3 Aimpoints. The Army has baught the Gen 4 but they are not out yet in bulk.



About the time that L3 communications bought EOTech?
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PSYWAR1-0
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Posted: 3/21/2008 10:53:27 PM
Tag for the I told you so factor

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clasky
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Posted: 3/22/2008 12:53:41 AM
yikes
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KYOSHI
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Posted: 3/22/2008 3:21:27 AM
On the bright side those who have been wanting one will probably be able to get a real good deal on a factory refurbished model in the near future,
JSteensen
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Posted: 3/22/2008 4:02:30 AM
It was a personally owned 552. My iraq money went to good optics. Rocked personal 552 and TA11 ACOG. ACOG graces my FN FS2000 I got when I got back, now I need to buy a weapon to put that 552 on. (Im thinking maybe a Saiga 12ga). Its kinda neat to me to have those optics.
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MudBug
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Posted: 3/22/2008 4:56:43 AM
Almost every company will have somehting like this happen a time or two in their history. The mark of a good company is how they deal with making it right.
"War is less costly than servitude. The choice is always between Verdun and Dachau." -Jean Dutourd
rob78
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Posted: 3/22/2008 9:18:24 AM

Originally Posted By JSteensen:
It was a personally owned 552. My iraq money went to good optics. Rocked personal 552 and TA11 ACOG. ACOG graces my FN FS2000 I got when I got back, now I need to buy a weapon to put that 552 on. (Im thinking maybe a Saiga 12ga). Its kinda neat to me to have those optics.


thanks, that answers my question and mirrors my experience with the 552.

I bet we'll see quite a few 553s in the EE shortly.
"A goverment that's big enough to do everything for us, is powerful enough to do anything to us."
--Fred Dalton Thompson

"History teaches us that men and nations behave wisely once they have exhausted all other alternatives."
Harv24
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Posted: 3/22/2008 12:02:55 PM
[Last Edit: 3/22/2008 12:04:30 PM by Harv24]
Don't know why anyone should be surprised by this...
This has been observed by Certain folks for years as a known issue with these sights...

Springs compressing by the batteries due to recoil.....


As I sit here and fondle my 4 yr old M2 Aimpoint that is on it's second battery.....

Game on all your EO Tech Lovers....


PSYWAR1-0
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Posted: 3/25/2008 11:42:05 AM
Eotech is getting hammered on this issue.

Telephone conversations with CS are very terse and they want to know if you received the information from one of "Those AR15 Internet Forums" and to not beleive what you read on the internet.

When you inform them that you received the info thru official channels they say that they are not convinced there is a problem, and they will contact you if in fact they determine there is a problem.
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Judochop
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Posted: 3/25/2008 1:26:59 PM
Mine did this in rifle league a couple of times, I took out the springs and stretched them, everythings fine now, no more issues.
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