Funny thing is I had the exact opposite experience. I had a TLR1 shit the bed while sitting in the safe. I don't even think I had took it to the range yet. Tried multiple battery changes, ect... Called Streamlight and they wanted me to pay shipping to send it in and they didn't give me any sort of warm fuzzy feeling that they were going to take care of it.

When my original E2D tail cap shit the bed, I called surefire and told them the problem and they sent me a new tail cap, said if that didn't fix it to call and they would send me an RMA. I haven't bought a Streamlight since.

Something I wasn't expecting at all today just happened.

I haven't had any contact with Surefire since my last email to them. So out of the blue I get a UPS tracking number from them last week.  I thought it was my defective mag that they were returning.  . Well, today the package arrived and it was a band new 60 rnd mag.  It has $0 for the cost and references my RMA number.  

I am seriously SMH right now.   I am happy but still a little PO'd that they basically called me a liar.

You should update your original post then

Maybe someone at SF saw your thread?

Maybe you should write the asshole SF rep a nice thank you letter for your new mag and see what he says?

Glad I went with the Magpul drum instead. Looks like they made it right, but I definitely won't be doing business with Surefire. Always thought their stuff was overpriced anyway.

That's sucks. I have 2-100 and 3-60 rounders I have never used. Guess they are pretty much staying in my Plano tub in the package. Oh ace spent my money on some dumb shit over the years. Lol

My class 3 dealer also says their suppressors are overpriced and they don't care about the customer. I never bought their lights cause of price. I use a $60 primary arms light that's works for me.

Good idea.  Done!