User Panel
User Panel
User Panel
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Posted: 2/13/2017 1:18:06 AM EDT
[#1]
They are very active on Facebook and from posts here have a good reputation for customer service.
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Posted: 2/13/2017 3:45:22 AM EDT
[#2]
They are still around and kickin from what I know. Monday morning I would try again. I don't believe their cs is open on the weekends. They have always been responsive for me so I would just try again and I'm sure whatever it is they will get you squared away.
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Posted: 2/13/2017 12:17:24 PM EDT
[#3]
email [email protected] for a fast response
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Posted: 2/13/2017 3:06:23 PM EDT
[#4]
Quote HistoryQuoted:
email [email protected] for a fast response That did the trick! Phil responded to me this afternoon. I'd love to get this issue sorted out so I can sell my DPMS AR-10 gen 1. That gun was fine, but the Adams Arms will save me about 3 pounds total with handguard, optic, and rifle all being significantly lighter. |
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Posted: 2/13/2017 5:13:13 PM EDT
[#5]
Quoted:
I have left two phone messages, sent two emails, and filled out a contact form over the last few weeks and have not received a single reply? I have one of their 30-caliber allams Arms guns that is having issues. Am I now stuck with it? Quick tip: AA is buried in normal business operations, holiday order fulfillment, preparation and consumer response & follow-up 2 weeks prior and several weeks after SHOT Show. Expect very slow response times during that period. |
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Posted: 2/14/2017 3:23:43 PM EDT
[#6]
I really hope that if don't get back to a customer for a couple of days because I am slammed, they don't write posts suggesting that we are out of business!
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Posted: 2/15/2017 1:11:49 AM EDT
[#7]
Quote HistoryQuoted:
I really hope that if don't get back to a customer for a couple of days because I am slammed, they don't write posts suggesting that we are out of business! 15 days is not 'a couple of days' to get back to somebody. They used to have an industry account and forum on AR-15; they do not now. I didn't see anything from them in SHOT show reviews. It was a legitimate question, I think. I can edit the subject line to be something a bit less inflammatory, I suppose. |
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Posted: 2/17/2017 9:19:38 AM EDT
[#8]
Quote HistoryQuoted:
15 days is not 'a couple of days' to get back to somebody. They used to have an industry account and forum on AR-15; they do not now. I didn't see anything from them in SHOT show reviews. It was a legitimate question, I think. I can edit thesubject line to be something a bit less inflammatory, I suppose. AA drops off the Industry Partner thread from time to time. It's a fee based section. Periodically, I guess they don't see it as a necessary business expense. |
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Posted: 2/17/2017 4:06:32 PM EDT
[#9]
Quote HistoryQuoted:
AA drops off the Industry Partner thread from time to time. It's a fee based section. Periodically, I guess they don't see it as a necessary business expense. I pay my fee annually as a member and that is reasonable. I don't know what the industry partner costs are, but seems like you have to use all the sales tools to get your product out there. Good point, though. |
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Posted: 2/17/2017 4:20:03 PM EDT
[#10]
Are you going to let us in on what exact firearm you have issues with, and what kind of issues? I've been reading about their AA Small Frame 308 AR, I really wanted to buy, but the reviews and user feedback are very discouraging to a point I want to run away from this company, despite having one of their piston EVO rifles.
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Posted: 2/19/2017 6:12:24 PM EDT
[#11]
Quote HistoryQuoted:
Are you going to let us in on what exact firearm you have issues with, and what kind of issues? I've been reading about their AA Small Frame 308 AR, I really wanted to buy, but the reviews and user feedback are very discouraging to a point I want to run away from this company, despite having one of their piston EVO rifles. Yes, that is the rifle. I do have several of the conversion kits. I want the rifle for suppressing, though. It might end up working; I will give Adams Arms a shot. I had two rounds fail to feed from the magazine right off the bat. Changed ammo (all NATO spec) and had two stuck cases in a row. I had a range rod with me. Don't want to go into too much detail as I don't know exactly what is going on. Could have been a magazine issue, an ammo issue, or a gun issue. We'll see. |
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