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Posted: 10/23/2011 1:04:28 PM EDT
I recently aquired a new midlength upper from a company which I will refrain from mentioning. I took the rifle out for the first time today and after the first shot it never ejected the case.
I then inspected the gas key which I thought may be loose it was fine, so I pulled off the handguards to check out the tube and it all looked fine also. Then I noticed the gas tube never even makes it into the receiver. I checked the roll pin in the gas block to make sure it was still there, indeed it was and the tube was solid, no movement. I thought I inspected the upper when I recieved it but I guess not, i feel like an ass. I took a rough measurement and from the roll pin to where I think the gas tube ends (about halfway in the delta ring assembly) all signs point to the upper being built with the wrong gas tube. Do you all concur? 
I only ask because I'm not entirely savy with the ar system. It seem's pretty straight foward but I could be missing something which is why I ask. Thanks everyone, -Art |
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Posted: 10/23/2011 1:09:56 PM EDT
[#1]
It looks like a carbine gas tube on a mid-length barrel to me . . .
Dodo occurs I suppose |
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Posted: 10/23/2011 1:13:55 PM EDT
[#2]
Why refrain? That is some serious f***up. You would have to be blind to buildit that way or just don't give a crab. This is pass a honest mistake
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Posted: 10/23/2011 1:16:31 PM EDT
[#3]
The gas tube needs to be covered by the bolt carrier key when the bolt is forward.
That will never happen with that gas tube. The builder fucked up. |
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Posted: 10/23/2011 1:21:49 PM EDT
[#4]
is the gas tube actually too short? or did the gas tube break? can't tell from the pics.
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Posted: 10/23/2011 1:26:56 PM EDT
[#5]
Indeed I thought it was a pretty big "goof" for a builder to make, especially if you understand how the system works. I guess if you have novices (like myself) building something they know nothing about it could happen.
I have sent the company an email and will attempt to call them on my lunch tomarrow afternoon. I dont know if most companies test fire uppers after being assembled but I would think they would. Either way I feel I should have caught it myself before taking it out to shoot. I'm deffinately dissapointed I didn't. When building a device that manages a controlled explosion mere inches from ones face where do you draw the line at petty bitching and a reasonable complaint published on a public forum.. I've seen this story before where someone mentions the company too soon and is "bashing" before the situation is made right. So I hold my tounge at the moment. -Art |
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Posted: 10/23/2011 1:29:58 PM EDT
[#6]
Quoted:
is the gas tube actually too short? or did the gas tube break? can't tell from the pics. no signs of it ever breaking, but it is a thought I had. I thought I verified the tube entered the receiever when I first got it. Its hard to get a good look in the delta ring but the end appears to be faced and true at the end (no signs of cracks or tears). Again when I tool the measurement from the front pin in ends up right around the 9 1/2-9 3/4 mark which made me presume it was a carbine tube. |
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Posted: 10/23/2011 1:39:47 PM EDT
[#7]
If it really does have a carbine gas tube, which is what it appears to be, it also means that they didn't test fire it either.
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Posted: 10/23/2011 1:43:20 PM EDT
[#8]
Ya know, if that company is in the Industry section I would post it there and call em out on it. Basic QC should catch that. Not to mention the test fire.
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Posted: 10/23/2011 1:44:03 PM EDT
[#9]
Quoted:
If it really does have a carbine gas tube, which is what it appears to be, it also means that they didn't test fire it either. That's another aspect that irk'd me a little. Again I don't know if this is common practice, but considering the magnitude of the product your selling I would hope all complete uppers by all companies would be test fired. |
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Posted: 10/23/2011 1:57:58 PM EDT
[#10]
That is a carbine gas tube(Didn't break) I just checked one of mine, and it would put it in the exact same spot.
Judging by that upper I have a strong feeling who I think it is. I would post it here OP. If it is who I think it is they've been having quite a few issue's lately. This is a bad fuck-up, and if this is passing QC I would hate to see what else is 
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Posted: 10/23/2011 1:58:18 PM EDT
[#11]
Thats a pretty big f*** up on their part . I doubt you want to send the rifle back so I would have them send you the correct tube & install it yourself if you can . If the manufacturer is who I think it is , I'm surprised they dont test fire & I would ask why .
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Posted: 10/23/2011 2:06:30 PM EDT
[#12]
That's a new one for me! Who doesn't test fire? It wouldn't be a newish company that possibly grew too fast and is always running really good deals would it? If so, there have been some issues, though they always get them corrected.
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Posted: 10/23/2011 2:07:58 PM EDT
[#13]
Wow, that would be hard to miss when assembling it.
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Posted: 10/23/2011 2:11:36 PM EDT
[#14]
Quoted:
That's a new one for me! Who doesn't test fire? It wouldn't be a newish company that possibly grew too fast and is always running really good deals would it? If so, there have been some issues, though they always get them corrected. I hope not im planning on getting an upper from them soon. Care to tell us who it is op? |
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Posted: 10/23/2011 2:29:40 PM EDT
[#15]
Quoted:
This is a bad fuck-up, and if this is passing QC I would hate to see what else is Yea it has me a little un-easy I would hate to see someone get something more serious like a headspace issue. -Art |
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Posted: 10/23/2011 2:45:55 PM EDT
[#16]
Wow. That's the first time I have ever seen that.
Somebody not only dropped the ball, they kicked it across the room. I'm sure they'll fix it for you... But it NEVER should have left their factory. Posted Via AR15.Com Mobile |
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Posted: 10/23/2011 2:55:59 PM EDT
[#17]
Well I guess their is a first time for everything.
Ive never seen that before. |
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Posted: 10/23/2011 3:15:13 PM EDT
[#18]
Just cut a hardwood dowel to length, stick it inside your gas key and you'll have your own piston system.
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Posted: 10/23/2011 3:19:52 PM EDT
[#19]
As Adam says, "Well, there's your problem." I too would like to know who did such careless work. If the company fixes the problem without any hassles, including issuing a call tag, then they deserve due credit for that and we should be made aware, but they also deserve a little embarrassment for letting that abortion out the door. If they don't get a little embarrassment for their oh-ohs then what will keep them from doing it again, especially if they believe they will not be called out on it? Nobody ever hesitates to bust DPMS's or Rock River's chops when they screw up so if these more flavorful companies want to play in the big league then they need to take their lumps along with their kudos.
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Posted: 10/23/2011 3:21:03 PM EDT
[#20]
Quoted:
Just cut a hardwood dowel to length, stick it inside your gas key and you'll have your own piston system.
LOL touche, now the innovation begins. ALthough, I was considering just rolling with the "straight-pull" bolt action ar that I seem to have now.
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Posted: 10/23/2011 3:23:55 PM EDT
[#21]
Can you give a picture of the front section of the tube in the gas block?
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Posted: 10/23/2011 3:27:01 PM EDT
[#22]
Wow that really sucks hope whoever it is makes it right for you. Don't know how someone could manage to screw up that bad unless they were blind.
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Posted: 10/23/2011 3:30:07 PM EDT
[#23]
Quoted:
Can you give a picture of the front section of the tube in the gas block? Do you want to see a photo with the gas tube entirely, or just where it enters the gas block.....at the handguard cap.lol..
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Posted: 10/23/2011 3:36:57 PM EDT
[#24]
Quoted:
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Can you give a picture of the front section of the tube in the gas block? Do you want to see a photo with the gas tube entirely, or just where it enters the gas block.....at the handguard cap.lol.. LOL, you caught it. But the fact that you even mentioned it confirmed the manufacturer to me, plus the M4 written on the front of the upper receiver also hinted. |
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Posted: 10/23/2011 3:59:55 PM EDT
[#25]
That right there is one of the most 8-up things I have ever seen. Besides horrible quality assurance , they never test fired that weapon after the build. If they did they would have known something was wrong. Either way this is a serious issue. You should call them out and tell us who you got this upper from.
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Posted: 10/23/2011 4:11:59 PM EDT
[#26]
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Can you give a picture of the front section of the tube in the gas block? Do you want to see a photo with the gas tube entirely, or just where it enters the gas block.....at the handguard cap.lol.. LOL, you caught it. But the fact that you even mentioned it confirmed the manufacturer to me. Not another PSA? |
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Posted: 10/23/2011 4:33:09 PM EDT
[#27]
Quoted:
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Can you give a picture of the front section of the tube in the gas block? Do you want to see a photo with the gas tube entirely, or just where it enters the gas block.....at the handguard cap.lol.. LOL, you caught it. But the fact that you even mentioned it confirmed the manufacturer to me. Not another PSA? Yes , another . I would say their QC sucks . And , they dont test fire ? whats up w/ that shit . |
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Posted: 10/23/2011 4:40:02 PM EDT
[#28]
Quoted:
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Can you give a picture of the front section of the tube in the gas block? Do you want to see a photo with the gas tube entirely, or just where it enters the gas block.....at the handguard cap.lol.. LOL, you caught it. But the fact that you even mentioned it confirmed the manufacturer to me. Not another PSA? Yes , another . I would say their QC sucks . And , they dont test fire ? whats up w/ that shit . Sadly ive seen enough bad PSA threads lately to keep me from gettig an upper from them, what makes it worse is now we know they dont test fire |
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Posted: 10/23/2011 4:45:50 PM EDT
[#29]
Quoted:
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Can you give a picture of the front section of the tube in the gas block? Do you want to see a photo with the gas tube entirely, or just where it enters the gas block.....at the handguard cap.lol.. LOL, you caught it. But the fact that you even mentioned it confirmed the manufacturer to me, plus the M4 written on the front of the upper receiver also hinted. There is more than one manufacturer that uses "M4" marked uppers. Yes OP, shou us a pic of the entire upper with gas tube installed. |
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Posted: 10/23/2011 4:55:37 PM EDT
[#30]
Quoted:
There is more than one manufacturer that uses "M4" marked uppers. Yes OP, shou us a pic of the entire upper with gas tube installed. Just judging by what's been posted, that looks identical to my upper. The finish/color looks identical(Much different then others I have seen), and their "T" markings are also larger then any other upper I've seen. I will put my money on that it's a PSA upper. |
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Posted: 10/23/2011 5:03:03 PM EDT
[#31]
OP Please let us know how this is resolved. And who let that slip
 . I agree give them a chance to correct it though so there is a total picture with resolution, for those of us about to send our hard earned money off, to view.
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Posted: 10/23/2011 5:08:45 PM EDT
[#32]
Quoted:
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Can you give a picture of the front section of the tube in the gas block? Do you want to see a photo with the gas tube entirely, or just where it enters the gas block.....at the handguard cap.lol.. LOL, you caught it. But the fact that you even mentioned it confirmed the manufacturer to me. Not another PSA? Yes , another . I would say their QC sucks . And , they dont test fire ? whats up w/ that shit . Sadly ive seen enough bad PSA threads lately to keep me from gettig an upper from them, what makes it worse is now we know they dont test fire I hope not. Was planning next assembly around one of their uppers
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Posted: 10/23/2011 5:14:48 PM EDT
[#33]
After much deliberation I've decided to indeed verify this is a PSA upper. Although I'm sure most of you knew that after the first post
As I stated I have notified them via email and will call tomarrow, with hope of actually speaking to an individual and clearing up a few concerns of mine. The biggest being right now, if this upper was even test fired. Who knows it very well could have been. I mean if the "new guy" who used the wrong gas tube was the one test firing it, he may of not known that yanking back on the charging handle to eject the case wasn't how the ar system works. There are too many if's to come to a conclusion without speaking with them. Honestly, they never mention anywhere that they test fire the uppers (or i have missed it) This is something us as shooters just assume should be done (or at least I do) The only certain thing is that QC is deffinately lacking. I understand that people make mistakes but the term "haste makes waste" comes to mind. I work QC for a living and the part's we put out protect the men and women that serve our country. However, if I don't do my job those same parts could indeed kill them so I take QC very seriously when it involves someones life. I have no doubt in my mind that PSA will make this right, but I believe somewhere along the line something needs to give. I will let everyone know what happens from here. One things for sure I don't want this thread to take a turn and end up as a "bashing" thread, let's see what they have to say first. -Arthur |
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Posted: 10/23/2011 5:21:08 PM EDT
[#34]
Quoted:
After much deliberation I've decided to indeed verify this is a PSA upper. Although I'm sure most of you knew that after the first post
As I stated I have notified them via email and will call tomarrow, with hope of actually speaking to an individual and clearing up a few concerns of mine. The biggest being right now, if this upper was even test fired. Who knows it very well could have been. I mean if the "new guy" who used the wrong gas tube was the one test firing it, he may of not known that yanking back on the charging handle to eject the case wasn't how the ar system works. There are too many if's to come to a conclusion without speaking with them. Honestly, they never mention anywhere that they test fire the uppers (or i have missed it) This is something us as shooters just assume should be done (or at least I do) The only certain thing is that QC is deffinately lacking. I understand that people make mistakes but the term "haste makes waste" comes to mind. I work QC for a living and the part's we put out protect the men and women that serve our country. However, if I don't do my job those same parts could indeed kill them so I take QC very seriously when it involves someones life. I have no doubt in my mind that PSA will make this right, but I believe somewhere along the line something needs to give. I will let everyone know what happens from here. One things for sure I don't want this thread to take a turn and end up as a "bashing" thread, let's see what they have to say first. -Arthur Sadly, people who have no idea how something works need proper instruction before assembling it. The gas tube it kinda the heart of an AR, no gas, no work. Not bashing the mfg, but they do need better QC checks.
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Posted: 10/23/2011 5:24:33 PM EDT
[#35]
as someone who lives 4 minutes from PSA, i can offer my services test firing, hell even assembling rifles, for a nominal fee.
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Posted: 10/23/2011 5:42:43 PM EDT
[#36]
All of this PSA QC stuff makes me wonder where they hired their new QC guys from... Why does Sig USA come to mind?
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Posted: 10/23/2011 6:26:03 PM EDT
[#37]
I'm sure PSA will make this right.
In the meantime I will spend my money elsewhere.
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Posted: 10/23/2011 6:27:13 PM EDT
[#38]
Well that sucks to hear it was a PSA I had planned on picking one up this week but now I think I will stick with Spikes or BCM. I really hope they get it together and start really paying attention to what they are doing. Sounds like to me they need to do some firing and I don't mean from the gun.
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Posted: 10/23/2011 6:41:02 PM EDT
[#39]
Quoted:
Well that sucks to hear it was a PSA I had planned on picking one up this week but now I think I will stick with Spikes or BCM. I really hope they get it together and start really paying attention to what they are doing. Sounds like to me they need to do some firing and I don't mean from the gun. agreed, because of this ill wait for BCM to get their upper back in stock cause i know itll be right i remember one PSA said they had alot of packages go out wrong because alot of their workers are not really gun people. |
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Posted: 10/23/2011 6:46:46 PM EDT
[#40]
All I can say is WOW!!!! If youre installing a gas tube and you don't have to feed it into the upper receiver, that SHOULD throw up a red flag and realize that their is something that's not matching up! WTF?!!
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Posted: 10/23/2011 6:53:26 PM EDT
[#41]
I really dont want to bash the company but that is just freaking unbelievable. Wow.
I have one complete upper from them. It was perfect in every way. This really takes away any positive thoughts I had about the company. Truly amazing. Damn. |
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Posted: 10/23/2011 6:59:52 PM EDT
[#42]
the not test firing the Upper would be a concern to me.
There is no way that this upper was ever tested - if it was tested they should have noticed this error except they only fired one round. that sure is a shame TAG for update |
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Posted: 10/23/2011 7:04:01 PM EDT
[#43]
I can say this is suprising but won't stop me from buying a PSA upper in the future. It's very high value stuff, they can't simple do the exact same thing as Colt/BCM/DD for in some cases $100's less.
Mistakes happen, I'm sure they don't test fire them, but they do use high quality parts. I guess when you save a bunch, a few hiccups are to be expected, but in the end I'm sure a fine gun will come. I hope this thread stays unlocked as Palmetto's response will be key to me, high value kit will have a few bad one's sneak thru Q&A but if they failed to provide customer service then my $ really will go else wear |
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Posted: 10/23/2011 7:41:37 PM EDT
[#44]
Quoted:
Indeed I thought it was a pretty big "goof" for a builder to make, especially if you understand how the system works. I guess if you have novices (like myself) building something they know nothing about it could happen. I have sent the company an email and will attempt to call them on my lunch tomarrow afternoon. I dont know if most companies test fire uppers after being assembled but I would think they would. Either way I feel I should have caught it myself before taking it out to shoot. I'm deffinately dissapointed I didn't. When building a device that manages a controlled explosion mere inches from ones face where do you draw the line at petty bitching and a reasonable complaint published on a public forum.. I've seen this story before where someone mentions the company too soon and is "bashing" before the situation is made right. So I hold my tounge at the moment. -Art Good luck sir. I hate to see this. |
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Posted: 10/23/2011 8:57:42 PM EDT
[#45]
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Posted: 10/23/2011 10:45:52 PM EDT
[#46]
Two of these?!
Posted Via AR15.Com Mobile |
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Posted: 10/23/2011 10:55:19 PM EDT
[#47]
Quoted:
All of this PSA QC stuff makes me wonder where they hired their new QC guys from... Why does Sig USA come to mind? Quality Control belongs to the guy assembling it and the assembly process. The inspector can only assure quality was properly controlled |
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Posted: 10/23/2011 11:55:04 PM EDT
[#48]
Well I was going to buy a PSA upper next week.
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Posted: 10/24/2011 12:37:38 AM EDT
[#49]
I'm sure they'll be by shortly to explain themselves.
In the mean time, post up a thread in their industry forum with links to both these threads if someone hasn't already. I'm curious as to their response |
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Posted: 10/24/2011 12:44:11 AM EDT
[#50]
Quoted:
I'm sure they'll be by shortly to explain themselves. In the mean time, post up a thread in their industry forum with links to both these threads if someone hasn't already. I'm curious as to their response aimless did |
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