 skt4271 
Member
Joined: Apr 2011  GA, USA
 Posts: 229 Feedback: 100% (2) |
Posted: 2/24/2012 5:27:25 PM
Per usps, my package was suppose to arrived the 21. When should I file a lost claim?
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Posted: 2/25/2012 11:51:05 PM
still dont have my item. yes i waited long enough, my order shipped out fast but slow as hell getting to me. it had delivery date on the 21st.
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Posted: 2/27/2012 11:46:08 PM
hey western, still no package, please reship. you sent a notice out really quick saying it was shipped, but now its clearly lost. tracking doesn't show it made it past texas since 23rd. either reship or i'll dispute the charge on my card.
sucks your not responding to this at all. |
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Posted: 2/27/2012 11:48:44 PM
Label/Receipt Number: 9405 5036 9930 0416 1018 02
Expected Delivery Date: February 21, 2012 Class: Priority Mail® Service(s): Delivery Confirmation™ Status: Processed through USPS Sort Facility Your item was processed through our FORT WORTH, TX 76161 facility on February 22, 2012 at 6:20 am. Information, if available, is updated periodically throughout the day. Please check again later. Detailed Results: Processed through USPS Sort Facility, February 22, 2012, 6:20 am, FORT WORTH, TX 76161 Processed through USPS Sort Facility, February 20, 2012, 1:07 am, HOUSTON, TX 77201 Processed at USPS Origin Sort Facility, February 18, 2012, 7:21 pm, COPPELL, TX 75099 Dispatched to Sort Facility, February 18, 2012, 6:23 pm, FORT WORTH, TX 76111 Acceptance, February 18, 2012, 12:30 pm, FORT WORTH, TX 76111 Electronic Shipping Info Received, February 18, 2012 |
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ncoday
Armed Infidel!
Team Member
Joined: Jun 2005 OR, USA
Posts: 2842 Feedback: 100% (16) Link To This Post |
Posted: 2/27/2012 11:51:56 PM
Have you tried calling them??
Sometimes businesses get so busy they are not able to check the website here. |
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westernsport
Member
Industry Partner
Joined: Apr 2010 TX, USA
Posts: 601 Feedback: 100% (20) Link To This Post |
Posted: 2/28/2012 4:36:16 PM
I'm sorry that I just now saw this. I help Western Sport out by running ads and monitoring the industry forum here at AR15 and I flat out missed this. I know you have contacted the owner of Western Sport within the last 24 hours via email and he is working with USPS to figure out what is up with your package. I know he will make it right.
For future reference, if you have an issue with an order please call or email us. I have a day job and can't guarantee the fastest response if you post your issue here. I will try to do a better job of monitoring this industry forum in the future. Regards, Kevin |
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westernsport
Member
Industry Partner
Joined: Apr 2010 TX, USA
Posts: 602 Feedback: 100% (20) Link To This Post |
Posted: 2/28/2012 4:36:49 PM
skt4271,
Sorry your package is lost. The first we knew about was when you emailed us 16hrs ago. We are on top of it and will get it taken care of. Please email or call if something is wrong with an order. We don't always check this forum everyday. Thanks Colby Western Sport |
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Posted: 3/3/2012 12:08:00 PM
Originally Posted By westernsport:
I'm sorry that I just now saw this. I help Western Sport out by running ads and monitoring the industry forum here at AR15 and I flat out missed this. I know you have contacted the owner of Western Sport within the last 24 hours via email and he is working with USPS to figure out what is up with your package. I know he will make it right. For future reference, if you have an issue with an order please call or email us. I have a day job and can't guarantee the fastest response if you post your issue here. I will try to do a better job of monitoring this industry forum in the future. Regards, Kevin yall definately made it right, i know it wasn't your fault that package was lost, he overnited they handle to me just in time for my flight out. the item shipped out super quick, but who knows what happened to it in TX, but i know that i got it now thanks to fedex. i would buy again, just hope its a bigger item that wont get lost so easy. |
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westernsport
Member
Industry Partner
Joined: Apr 2010 TX, USA
Posts: 610 Feedback: 100% (20) Link To This Post |
Posted: 3/4/2012 5:19:20 PM
Originally Posted By skt4271:
Originally Posted By westernsport:
I'm sorry that I just now saw this. I help Western Sport out by running ads and monitoring the industry forum here at AR15 and I flat out missed this. I know you have contacted the owner of Western Sport within the last 24 hours via email and he is working with USPS to figure out what is up with your package. I know he will make it right. For future reference, if you have an issue with an order please call or email us. I have a day job and can't guarantee the fastest response if you post your issue here. I will try to do a better job of monitoring this industry forum in the future. Regards, Kevin yall definately made it right, i know it wasn't your fault that package was lost, he overnited they handle to me just in time for my flight out. the item shipped out super quick, but who knows what happened to it in TX, but i know that i got it now thanks to fedex. i would buy again, just hope its a bigger item that wont get lost so easy. I'm glad it worked out to your satisfaction. We look forward to doing business with you in the future! |
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